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Konica Minolta bizhub 20 User Manual

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    							USER’S GUIDE
     
    A32R-9561-01A
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    							i
    Approval Information and Compilation and 
    Publication Notice
    THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE 
    FITTED WITH THE APPROPRIATE CONNECTOR.
    APPROVAL INFORMATION
    KONICA MINOLTA advises that this product may not function correctly in a country other than 
    where it was originally purchased, and does not offer any warranty in the event that this product 
    is used on public telecommunication lines in other countries.
    Compilation and Publication Notice
    Under the supervision of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., this manual 
    has been compiled and published, covering the latest product descriptions and specifications.
    The contents of this manual and the specifications of this product are subject to change without 
    notice.
    KONICA MINOLTA reserves the right to make changes without notice in the specifications and 
    materials contained herein and shall not be responsible for any damages (including 
    consequential) caused by reliance on the materials presented, including but not limited to 
    typographical and other errors relating to the publication.
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    Table of Contents
    Section I General
    1 General information 2
    Using the documentation ....................................................................................... 2
    Symbols and conventions used in the documentation .................................... 2
    Control panel overview .......................................................................................... 3
    Status LED indications .................................................................................... 6
    2 Loading paper and documents 8
    Loading paper and print media .............................................................................. 8
    Loading paper in the standard paper tray ........................................................ 8
    Loading paper in the multi-purpose tray (MP tray) .......................................... 9
    Unprintable area ............................................................................................ 11
    Acceptable paper and other print media .............................................................. 12
    Recommended paper and print media .......................................................... 12
    Type and size of paper .................................................................................. 12
    Handling and using special paper ................................................................. 14
    Loading documents ............................................................................................. 17
    Using the automatic document feeder (ADF) ................................................ 17
    Using the scanner glass ................................................................................ 18
    3 General Setup 19
    Mode Timer.......................................................................................................... 19
    Paper settings ...................................................................................................... 19
    Paper Type .................................................................................................... 19
    Paper Size ..................................................................................................... 20
    Tray Use in copy mode.................................................................................. 21
    Tray Use in fax mode .................................................................................... 21
    Tray Use in print mode .................................................................................. 22
    Volume settings ................................................................................................... 22
    Ring volume ................................................................................................... 22
    Beeper volume .............................................................................................. 22
    Speaker volume............................................................................................. 23
    Automatic daylight savings time .......................................................................... 23
    Ecology features .................................................................................................. 24
    Toner Save .................................................................................................... 24
    Sleep Time .................................................................................................... 24
    Turning off the scanner lamp ............................................................................... 24
    LCD Contrast ....................................................................................................... 24
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    4 Security features 25
    Secure Function Lock 2.0 .................................................................................... 25
    Setting the password for the administrator  ................................................... 25
    Changing the password for the administrator ................................................ 26
    Setting up the public user mode .................................................................... 26
    Setting up restricted users ............................................................................. 27
    Turning Secure Function Lock on/off............................................................. 27
    Switching Users ............................................................................................. 28
    Setting Lock ......................................................................................................... 28
    Setting up the password ................................................................................ 28
    Changing your Setting Lock password .......................................................... 29
    Turning Setting Lock on/off............................................................................ 29
    Restricting dialling................................................................................................ 29
    Dial pad restriction ......................................................................................... 29
    One Touch restriction .................................................................................... 29
    Speed Dial restriction .................................................................................... 30
    LDAP server restriction ................................................................................. 30
    Section II Fax
    5 Sending a fax 32
    How to fax ............................................................................................................ 32
    Entering fax mode ......................................................................................... 32
    Sending a single-sided fax from the ADF ...................................................... 32
    Sending a 2-sided fax from the ADF ............................................................. 32
    Sending a fax from the scanner glass ........................................................... 33
    Faxing Letter/Legal/Folio size documents from the scanner glass................ 34
    Cancelling a fax in progress .......................................................................... 34
    Broadcasting ....................................................................................................... 34
    Cancelling a Broadcast in progress ............................................................... 35
    Additional sending operations.............................................................................. 35
    Sending faxes using multiple settings ........................................................... 35
    Electronic cover page .................................................................................... 36
    Contrast ......................................................................................................... 37
    Changing Fax Resolution .............................................................................. 37
    Dual access ................................................................................................... 38
    Real Time Transmission ................................................................................ 38
    Overseas Mode ............................................................................................. 38
    Delayed Fax .................................................................................................. 39
    Delayed batch transmission .......................................................................... 39
    Checking and cancelling waiting jobs ............................................................ 39
    Sending a fax manually ................................................................................. 39
    Out of memory message ............................................................................... 40
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    6 Receiving a fax 41
    Receive modes .................................................................................................... 41
    Choosing the Receive Mode ......................................................................... 41
    Using receive modes ........................................................................................... 42
    Fax Only ........................................................................................................ 42
    Fax/Tel........................................................................................................... 42
    Manual ........................................................................................................... 42
    External TAD ................................................................................................. 42
    Receive Mode settings ........................................................................................ 43
    Ring Delay ..................................................................................................... 43
    F/T Ring Time  (Fax/Tel mode only) .............................................................. 43
    Fax Detect ..................................................................................................... 44
    Setting the Print Density ................................................................................ 44
    Additional receiving operations ............................................................................ 45
    Printing a reduced incoming fax .................................................................... 45
    Duplex (2-sided) printing for Fax mode ......................................................... 45
    Setting the Fax Receive Stamp ..................................................................... 45
    Receiving faxes into memory ........................................................................ 45
    Printing a fax from the memory ..................................................................... 46
    Out of Paper Reception ................................................................................. 46
    7 Telephone and external devices 47
    Telephone line services ....................................................................................... 47
    Setting the telephone line type ...................................................................... 47
    BT Call Sign (U.K. only)................................................................................. 48
    Connecting an external TAD ............................................................................... 48
    Connections ................................................................................................... 49
    Recording an outgoing message (OGM) ....................................................... 49
    Multi-line connections (PBX) ......................................................................... 49
    External and extension telephones...................................................................... 50
    Operation from extension telephones ............................................................ 50
    For Fax/Tel mode only ................................................................................... 50
    Connecting an external or extension telephone ............................................ 51
    Using a non-KONICA MINOLTA cordless external handset ......................... 52
    Using Remote Codes .................................................................................... 52
    8 Dialling and storing numbers 53
    How to dial ........................................................................................................... 53
    Manual dialling............................................................................................... 53
    One touch Dialling ......................................................................................... 53
    Speed dialling ................................................................................................ 53
    Search ........................................................................................................... 54
    LDAP search ................................................................................................. 54
    Fax redial ....................................................................................................... 54
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    Storing numbers .................................................................................................. 55
    Storing a pause ............................................................................................. 55
    Storing One Touch Dial numbers .................................................................. 55
    Storing Speed Dial numbers.......................................................................... 56
    Changing One Touch and Speed Dial numbers ............................................ 57
    Setting up Groups for Broadcasting .............................................................. 58
    Combining quick dial numbers ...................................................................... 59
    Tone or Pulse ................................................................................................ 59
    9 Remote Fax Options  60
    Fax Forwarding .................................................................................................... 60
    Fax Storage ......................................................................................................... 61
    PC Fax Receive ................................................................................................... 61
    Changing Remote Fax Options ........................................................................... 62
    Turning off Remote Fax Options ................................................................... 63
    Remote retrieval .................................................................................................. 63
    Setting a Remote Access Code..................................................................... 63
    Using your Remote Access Code.................................................................. 64
    Retrieving fax messages ............................................................................... 64
    Changing the Fax Forwarding number .......................................................... 65
    Remote fax commands ........................................................................................ 66
    10 Polling 67
    Polling receive ..................................................................................................... 67
    Secure polling ................................................................................................ 67
    Delayed polling .............................................................................................. 67
    Sequential polling .......................................................................................... 68
    Polled transmit  .................................................................................................... 68
    Setup for polled transmit................................................................................ 68
    Setup for polled transmit with a secure code................................................. 69
    11 Printing reports 70
    Fax reports........................................................................................................... 70
    Transmission verification report..................................................................... 70
    Fax Journal .................................................................................................... 71
    Reports ................................................................................................................ 71
    How to print a report ...................................................................................... 71
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    Section III Copy
    12 Making copies 74
    How to copy ......................................................................................................... 74
    Entering copy mode....................................................................................... 74
    Making a single copy ..................................................................................... 74
    Making multiple copies .................................................................................. 74
    Stop copying .................................................................................................. 74
    Copy options (temporary settings) ....................................................................... 75
    Enlarging or reducing the image copied ........................................................ 75
    Improving copy quality ................................................................................... 76
    Sorting copies using the ADF ........................................................................ 76
    Changing text copy resolution ....................................................................... 76
    Adjusting Contrast and Brightness ................................................................ 77
    Making N in 1 copies (page layout) ............................................................... 78
    Duplex (2-sided) copying  .................................................................................... 79
    Duplex Copy  (long edge flip) ........................................................................ 79
    Advanced Duplex Copy  (short edge flip) ...................................................... 80
    Tray selection ...................................................................................................... 81
    Out of memory message ..................................................................................... 82
    Section IV Direct printing
    13 Printing data from a USB Flash memory drive or a digital camera 
    supporting mass storage 84
    Supported file formats.......................................................................................... 84
    Creating a PRN or PostScript® 3™ file for direct printing .................................... 84
    Printing data directly from the USB Flash memory drive or a digital camera 
    supporting mass storage .................................................................................. 85
    Understanding the error messages ..................................................................... 87
    Section V Software
    14 Software and Network features 90
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    Section VI Appendixes
    A Safety and legal92
    Choosing a location ............................................................................................. 92
    To use the machine safely ................................................................................... 93
    Important safety instructions.......................................................................... 97
    Standard telephone and FCC notices ........................................................... 99
    Industry Canada Compliance Statement (Canada only)  ............................ 101
    Laser safety ................................................................................................. 102
    FDA regulations ........................................................................................... 102
    IEC60825-1:2007 Specification ................................................................... 103
    Disconnect device ....................................................................................... 103
    Wiring information (U.K. only)...................................................................... 103
    LAN connection ........................................................................................... 104
    Radio interference ....................................................................................... 104
    EU Directive 2002/96/EC and EN50419...................................................... 104
    EU Directive 2006/66/EC - Removing or Replacing the Battery.................. 104
    International ENERGY STAR
    ® Compliance Statement .............................. 105
    Libtiff Copyright and License ............................................................................. 106
    Trademarks........................................................................................................ 107
    B Options 108
    Optional paper tray (PF-P10)............................................................................. 108
    Memory board.................................................................................................... 108
    Installing extra memory ............................................................................... 109
    C Troubleshooting and routine maintenance 110
    Troubleshooting ................................................................................................. 110
    If you are having difficulty with your machine .............................................. 110
    Improving the print quality ........................................................................... 117
    Setting Dial Tone detection ......................................................................... 124
    Telephone line interference ......................................................................... 124
    Error and maintenance messages ..................................................................... 125 Transferring your faxes or Fax Journal report ............................................. 129
    Document jams............................................................................................ 130
    Paper jams .................................................................................................. 131
    Routine maintenance ......................................................................................... 137 Cleaning the outside of the machine ........................................................... 137
    Cleaning the scanner................................................................................... 138
    Cleaning the laser scanner window ............................................................. 138
    Cleaning the corona wire ............................................................................. 140
    Replacing the consumable items ....................................................................... 142 Replacing a toner cartridge ......................................................................... 143
    Replacing the drum unit............................................................................... 145
    Replacing periodic maintenance parts............................................................... 148
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    Machine Information .......................................................................................... 148
    Checking the Serial Number........................................................................ 148
    Checking the Page Counters ....................................................................... 148
    Checking the remaining life of parts ............................................................ 148
    Reset ........................................................................................................... 149
    How to Reset ............................................................................................... 149
    Packing and shipping the machine .................................................................... 150
    D Menu and features 152
    On-screen programming .................................................................................... 152
    Menu table ................................................................................................... 152
    Memory storage........................................................................................... 152
    Menu keys ......................................................................................................... 152
    How to access the menu mode ................................................................... 153
    Menu table ......................................................................................................... 154
    Entering text....................................................................................................... 170
    E Specifications 172
    General .............................................................................................................. 172
    Print media......................................................................................................... 174
    Fax ..................................................................................................................... 176
    Copy .................................................................................................................. 177
    Scan................................................................................................................... 178
    Print ................................................................................................................... 179
    Interfaces ........................................................................................................... 180
    Direct Print feature ............................................................................................. 180
    Computer requirements ..................................................................................... 181
    Consumable items ............................................................................................. 183
    Ethernet wired network ...................................................................................... 184
    F Glossary 185
    G Index 189
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    							Section I
    GeneralI
    General information2
    Loading paper and documents8
    General Setup19
    Security features25
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