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Key Voice Voice Processing System Supervisor And Subscriber Guide

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Page 51

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-42     VP:If Call is via D.I.D., Play Greeting in Language (Page 2 screen)
NTVP:Use Language (General tab)
This field indicates the language that callers hear when a call is routed to this mailbox via
D.I.D.  This entry is required, since the D.I.D. digits are received before the VP system is
able to ask the caller which language he/she wants to use.  Consult the VP system installation
technician for information on completing this field....

Page 52

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-43NT-based VP system users can view and modify the schedules defined for the mailbox by
clicking on the View Schedules button.
Message Delivery
This section describes each field associated with the message delivery feature.
     VP:Call (Page 2 screen)
NTVP:Call (Message Delivery tab)
This field contains the telephone number the VP system is to call to inform the mailbox
owner that there are new message in his/her mailbox.
The field can contain the DTMF...

Page 53

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-44     VP:Schedule (Page 2 screen)
NTVP:During X (Message Delivery tab)
This field indicates when the VP system is to deliver messages to this number.  The options
are:ScheduleResultALWAYSThis number is called any time there are new messages in
the mailbox.DAY SERVICEThis number is called only during Day Service, as defined
on the BUSINESS HOURS screen.NIGHT SERVICEThis number is called only during Night Service, as defined
on the BUSINESS HOURS...

Page 54

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-45OptionAction IndicatedURGENT MSGS ONLYThe VP system delivers only messages marked as urgent.
Non-urgent messages are not delivered.ALL MESSAGESThe VP system delivers all messages sent to the mailbox.Setting this field to DISABLED overrides the field indicating the schedule.
The owner of a mailbox can call in remotely and turn his/her message delivery feature ON or
OFF or change the first number to be called.  The other telephone numbers, if in use,...

Page 55

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-46     VP:Hotel Guest Privileges Only (Page 4 screen)
NTVP:Hotel Guest Privileges Only (Hotel tab)
When set to YES, this field restricts the options available to the mailbox.  When the mailbox
owner opens his/her mailbox, the only options are listening to his/her messages or scheduling
a wake-up call.
     VP:Wake-Up Time (Page 4 screen)
NTVP:Wake-Up Time (Hotel tab)
This field displays the time the VP system places a call the extension indicated in the...

Page 56

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-471.4.2 Creating, Modifying, or Deleting a Group Box through VP
System Screens
Group distribution lists, which are defined in a Group box, provide subscribers an easy way
to send one message they record to multiple individuals, without specifying each individual
recipient’s extension.  Though a subscriber can set up 1-4 personal distribution lists specific
to his/her needs in his/her mailbox, many organizations also set up group distribution lists
that...

Page 57

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-482. Select GROUP BOX from the Boxes menu.
3. Select the New button at the top of the screen to create a new box.  When prompted, enter
the number of the box you want to create.  The VP system displays the new box.  To
modify or delete an existing box, select the Select button and select the number of the
box you want to modify or delete.  The box displays on-screen.  To delete the box, verify
you are viewing the box you want to delete, then select the...

Page 58

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-49the screen.  To view a new box, use keys  (select a box number),  (previous Group
box), or  (next Group box).  To add a new Group box, press  (add).  (NT-based VP
system users can also select from icons at the top of the screen.)
     VP:Name Recorded
NTVP:Record Name button
This field identifies whether the name of the Group box has been recorded.  On NT-based VP
systems, an existing recording is signified by a red light displaying on the button.
The...

Page 59

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-50     VP:List of Members
NTVP:(Unlabeled List of Members area)
These fields indicate the current members of the Group box.  To add a mailbox to the group,
enter the mailbox number on this list.  To delete a mailbox from the group, move the cursor
to the mailbox number to be deleted, and delete the number from the field.  A Group box can
contain up to 50 members.
To send messages to groups containing more than 50 mailboxes, use one of the following...

Page 60

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-51To modify the company business hours through the DOS-based VP system screen
interface:
1. From the Main menu, select SYSTEM INFORMATION.  The Box Information menu
displays.
2. Highlight BUSINESS HOURS from the menu then press .   The BUSINESS HOURS
screen displays.
3. Modify the business hours on the BUSINESS HOURS screen.  For information on making
modifications to fields on this screen, consult the information provided below and the
program’s online...
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