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Key Voice Voice Processing System Supervisor And Subscriber Guide

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Page 21

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-12To ExitPress #4. To add a new the mailbox to the system, press 1.  The system adds the new mailbox to
the mailbox database.  All default settings in the mailbox are set to the default parameters
settings specified in prototype mailbox 9994.  The default password for the mailbox is the
same as the mailbox number.
5. To delete the mailbox from the system, press 2.  The system deletes the mailbox from the
mailbox database.
6. To modify the mailbox on the...

Page 22

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-13To ExitPress #Follow the prompts to complete the procedure.
9. To record a personal greeting for the mailbox, press 2.  You can record up to 10 personal
greetings for the mailbox (numbered 0 through 9).  (Note that each mailbox owner can
also log into the mailbox and complete this task—this does not need to be performed by a
system supervisor.)
10. Once you record a greeting, the system voices the following prompts:
To Replay the GreetingPress 1To...

Page 23

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-1413. The system voices a prompt identifying the current call transfer set up, then voices the
options:
Press 1 if you would like to change the numberPress * to turn this feature on or off, orPress # if you are satisfiedFollow the prompts to complete the procedure.
14. To change the message notification feature, press 5.  (Note that each mailbox owner can
also log into the mailbox and complete this task—this does not need to be performed by a
system...

Page 24

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-1518. To review messages scheduled for future delivery, press 7.  (Note that each mailbox
owner can also log into the mailbox and complete this task—this does not need to be
performed by a system supervisor.)
19. The system voices a prompt identifying any message scheduled for future delivery, then
voices the options:
To Listen to the MessagePress 1To Hear the Next Message (scheduled for future delivery)Press 2To Cancel the MessagePress 4To ExitPress #...

Page 25

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-16To issue a broadcast message:
1. From the Supervisors menu, press 5 for System Broadcast Message.  The system voices
the following options:
To Hear the Current Broadcast MessagePress 1To Re-record the Broadcast MessagePress 2To Delete the Broadcast MessagePress 3To ExitPress # 
2. To record a broadcast message, press 2.  Follow the prompts to complete the procedure.
1.3.3 Disabling or Re-enabling a Port over the Telephone
If you want to prevent the VP...

Page 26

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-174. To shut down a port, press 1 to disable it.  If you disable a port, all calls using that port
are immediately terminated.
5. To enable a port that is currently shut down, press 2.
1.3.4 Temporarily Forcing the System into Day, Lunch, or
Night Service Mode over the Telephone
A system supervisor can override the regular Day Service, Lunch Service, or Night Service
mode by forcing the VP system into another mode.  The VP system switches to the new...

Page 27

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-181.3.5 Modifying the Greeting Played by a Routing Box over the
Telephone
Note:Only the mailbox that is designated as the “Owner” of the Routing box (theOwner box is specified on the Routing box’s setup screen) can makechanges to the Routing box.  Therefore, you must log into the owner’smailbox (if this is different than the supervisor mailbox) over the phone,before you can make changes to the Routing box.  When prompted for thebox number you want to...

Page 28

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-19BoxGreeting
NumberGreetingTo record Routing box greetings or change currently active greetings:
1. From a telephone, call into voice mail and log into the mailbox that is designated as the
owner of the Routing box.  The system voices the Main menu:
“To listen to your messages press 1.  To send a message press 2.  To change your options
press 3.” 

Page 29

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-202. Press 3 to change options.  The system voices the Options menu:
Options MenuTo Record your NamePress 1To Record your GreetingPress 2To Change your PasswordPress 3To Change your Call-Transfer featurePress 4To Change your Message Notification featurePress 5To Change your Pager featurePress 6To Review msgs scheduled for Future DeliveryPress 7To Change your Personal Distribution ListsPress 8To Retrieve a Message Previously SentPress *To Return to the...

Page 30

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-21all the call routing options that are currently provided in the greeting so you can restate
the appropriate call routing options in the new greeting you record (for example,
“…Press 2 for Sales…”).  Note that you can modify the single-digit call routing options
by following the procedure provided later in this section.
7. To re-record the greeting, press 2.  The system prompts you to enter the number of the
greeting you want to re-record.  Enter the...
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