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Key Voice Voice Processing System Supervisor And Subscriber Guide

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Page 71

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-62Be advised that due to differences in the screen design between DOS-based and NT-based VP
systems, the placement of fields on several system screens vary slightly.
Fields used in DOS-based VP systems are prefaced below with VP, and fields used in NT-
based VP systems are prefaced with NTVP.  If the NTVP field resides on a certain tab on the
screen or if the VP field resides on a certain screen page, the tab or page is identified next to
the field...

Page 72

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-63Routing boxes on the system.  Because you usually set up Routing boxes with at least 2
greetings, this parameter must be set to at least 2 in the supervisor mailbox class of service.
     VP:Maximum Greeting Length
NTVP:Maximum Greeting Length (Greetings tab)
When a mailbox owner calls in to re-record his/her personal greeting, the VP system limits
the length of the new greeting to the value entered in this field.  The default setting is 60....

Page 73

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-64     VP:Automatically Delete NEW Messages After X Days
NTVP:Automatically Delete NEW Messages After X Days (Messages tab)
Note:Use this parameter with caution.  Improper use may cause importantmessages to be lost.The VP system deletes new messages from mailboxes belonging to this class of service after
the number of days you specify.  A new message is one the mailbox owner has not yet
listened to.  If you enter 0 in this field, a new message is deleted...

Page 74

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-65     VP:Access to P.A.
NTVP:Callers Can Page via PA System
When a caller is listening to a mailbox owner’s greeting, one of the features the VP system
offers is the option to have the call announced over the P.A. system.  Use this field to allow
or deny access to the P.A. feature for callers to mailboxes belonging to this class of service.
The default setting is YES.
     VP:Play Menu After Greeting
NTVP:Play System Menu after Personal Greeting...

Page 75

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-66     VP:When Exiting Open Mailbox, Go To Box
NTVP:When Exiting Open Mailbox, Go To Box
When a mailbox owner has logged in to his/her box, has concluded listening to messages,
changing options, etc., and has selected to exit from the Main menu, this field tells the VP
system where to send the call.  VP system users should retain the default setting in this field
as 821.
     VP:Max Lines Allowed To Hold For One Box
NTVP:Maximum Number of Lines Allowed...

Page 76

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-67     VP:While In Queue, Say Position In Line
NTVP: While in Queue Announce Position in Line (Call Holding tab)
While a caller is in the queue, holding for an extension, the VP system can keep him/her
informed on the progress of the call.  If you set this field to YES, the VP system announces to
the caller:
“That extension is still busy.  You are number [#] in line. If you would prefer to leave a
message, press 1, or to speak with an operator, press...

Page 77

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-68Note:The time between tries to a busy extension is determined by the length ofeach hold prompt recorded.  The prompt supplied with the VP system(prompt 146) is approximately 30 seconds.     VP:Restricted Numbers
NTVP:Restricted Numbers (Call Restrictions tab)
When a mailbox owner calls in to change his/her call-transfer number, pager number, or
message notification number, you may want to prevent him/her from changing it to certain
numbers, such as...

Page 78

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-69Business Hours Screen (NT-based VP Systems) 

Page 79

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-70Class of Service Screen, Message Tab (NT-based VP Systems)
  

Page 80

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-71Class of Service Screen, Greetings Tab (NT-based VP Systems) 
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