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Key Voice Voice Processing System Supervisor And Subscriber Guide

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Page 101

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-2If you press # once when asked for the password, the VP system assumes you do not want to
log in to the mailbox.
2.2 Completing the New User TutorialThe first time a new owner opens his/her mailbox, the VP system provides a brief tutorial
session that explains a few basic functions, then allows the owner to record his/her name and
personal greeting and select a password.  The tutorial text and functionality is described
below.Tutorial PartTutorial...

Page 102

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-3Tutorial PartTutorial TextKeypress ResultsRecording
Your
Greeting“If you are not able to answer
your phone, I will play your
personal greeting to the
caller.  Your greeting should
sound something like this:
‘Hello, this is Mary.  I’m sorry I
cannot take your call right
now.  If you would like to
leave me a message, press 1,
or press 3 if you would like to
speak to someone else.’
Once you have recorded your
greeting, you can change it at
any time.  Press...

Page 103

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-4Tutorial PartTutorial TextKeypress ResultsIncluding
Your Name
in the
System
Directory“If you would like to be
included in the dial-by-name
directory, press 1.  Otherwise
press 2”.If the last name field of the mailbox on the
mailbox screen is blank (or if it consists entirely
of digits), the VP system offers you the option
to have your name included in the system’s
directory, which is available to callers
attempting to access a specific party.
If you...

Page 104

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-5The VP system then plays the Main menu, offering you various options:
Note:Not every system or mailbox has access to every option.“To listen to your messages, press 1.
To send a message, press 2.
To change your options, press 3.
To listen to questionnaire answers, press 4.   (heard only if mailbox owns a Question box)
To change languages, press 5.   (heard only if multi-lingual capability is in use)
For supervisor functions, press 6.
To place an...

Page 105

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-61.  New message2.  Old messages#.  Exit1.  New answers2.  Old answers#.  Exit1. Listen to messages2. Send a message3. Change options4. Listen to questionnaire    answers5. Change languages6. Supervisor functions7. Fax  *#. Exit9. Short-cut to new messages1. Change name2. Change greeting6. Pager number5. Notification number4. Transfer number3. Change password#. ExitMain Voice menuGoes to box defined inSystem Information screenfield labeled After...

Page 106

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-72.4 Listening to MessagesIf you press 1 from the Main menu to listen to messages, the VP system asks you whether
you want to hear new messages (those you have not heard before) or saved (old) messages
(those you have heard before, but have not yet deleted):
“For new messages, press 1.
For saved messages, press 2.
Or, to exit, press #.”
If you make no choice, or choose # to exit, the VP system returns you to the Main menu.
When the VP system voices...

Page 107

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-8· If the message was sent by another mailbox owner from within his/her mailbox, the
VP system says the name of the sender, for example, “From Ted Smith” (see note
below).
· If the message was manually forwarded, the VP system says who the original
recipient was, for example, “This message was forwarded from Mary Jones” (see
note below).
· If the message was automatically forwarded, the VP system says who the original
recipient was, for example, “This...

Page 108

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-92.4.2 Selecting Options Between Messages
Each time the VP system plays a message, it ends by offering you the following choices:
“To replay the message, press 1.
To save and play the next message, press 2.
To save the message as new, press 3.
To delete the message, press 4.
To adjust the volume, press 5.
For more options, press 6.
Or to exit, press #.”
Each option is defined below.  If you do not press a digit, the VP system returns you to the
Main...

Page 109

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-10· More Options—The VP system offers the following options:
“To forward a copy of this message, press 1.
To reply to the message, press 2.
To speak with the sender of the message, press 3.
To delete the message, press 4.
To hear the time and date of the message, press 5.
Or to exit, press #.”
Note:The VP system offers options 2 and 3 only if it has enough information toperform the functions (see the description of these options below).· Forward the...

Page 110

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 12-11Note:The reply to message option is available only if a message was sent byanother mailbox owner from within his/her open mailbox (the sender haslogged in to his/her mailbox and chosen option 2, Send a message, from theMain menu).· Transfer to Message Sender—The operation is slightly different, depending on
whether the message is from an outside caller or from a mailbox owner:
If the message is from an outside caller:
This option is available only if...
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