IPS 308/416 Revision 4 System Guide

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What Happens after the DISA Entry
After the incoming caller has entered their selection on an incoming line
operating in the Auto-Attendant (or DISA) mode, the IPS will start
ringing at an extension.  While the extension is ringing, the caller will
either hear a ringback tone or the music on hold input.
To enable the Music on Hold input after DISA input:
To enable the ringback tone after DISA input:
If the caller specifies an extension which is not available, they will hear a
short busy signal....

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What Happens if there is No DISA Entry
If an outside line answers in the Auto-Attendant (or DISA) mode and the
caller does not enter any DTMF digits and no FAX tone is detected, the
IPS can transfer the call to eit her the Op erator or to the des ignated FAX
machine.  You should choose for these calls to go to the FAX extension
if this outside line is used mostly for receiving FAXes.  This is helpful
since some FAX machines do not send the calling tone until after the
called FAX machine answers...

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extension.  In the night mode, the outside line could be configured to be a
Private Incoming Line, ringing only at the FAX extension.
Multiple FAX Extensions
If a FAX tone is detected on an incoming DISA call, the IPS would
normally try to transfer the call only to the FAX station associated with
that outside line.  In installations where you have more than one
extension with a FAX machine, this parameter allows the call to be
transferred to the FAX extension assigned to any of the CO lines....

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Central Office Lines - Outgoing Calls
About Outgoing Call Groups
The purpose of the Outgoing Call Groups is to provide the optimal
management of outgoing calls, giving maximum outside line access to
the users and extensions that need them most.  The system has the
capability to define up to four Outgoing Call Groups. Each group is a list
of outside lines and ever y extension is assigned to one of these four
groups.  When the extension dials ‘9’ (or ‘0’) to make an outside call, the
system uses...

Page 39
Defining Outgoing Call Groups
You can define up to four Outgoing Call Groups. Each group can include
from none to 4 (3 for IPS 308 model) outside lines.  Each outside line
can be included in more tha n one trunk group.  The order in which the
line nu mb ers are ent er ed (in Step 3) will det er mine the or der in which the
system searches them for availability when an extension dials ‘9’ (or ‘0’)
to connect to an outside line.  If you want a certain line to be tied up the
least (e.g., the fax...

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Assigning Extensions to an Outgoing Call Group
This feature links each extension to a specific Outgoing Call Group.  It
thereby defines which outside phone line(s) the extension can use.  Any
number of extensions can be assigned to a given group. This comma nd
must be repeated separately for each extension.
You could assign an extension to an Outgoing Call Group containing no
outside lines which would prohibit the extension from placing any
outgoing calls.
With default settings, Outgoing Call...

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Direct Outward Station Access (DOSA)
Direct Outward Station Access (DOSA) allows an incoming caller to
enter a password and be connected to a different outside line within the
system and make an outgoing call. The original incoming call must be
directed to a CO line which is programmed to operate in the DISA mode
(See “Choices in Configuring Central Office (CO) Lines” on page 27).
After the system answers the incoming call in the DISA mode, the caller
should dial a 6 or a “7”, followed by the...

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Enable Direct Outward Station Access (DOSA)
The DOSA function must be enabled by the System Manager to allow an
incoming caller to enter a password and be connected to a different CO
line to make an outgoing call.
To Enable DOSA:
To Disable DOSA:
Entering the DOSA Password
The DOSA password must be specified using this command.
Enter Password:
7834

In the programming mode, enter “7834”.
Pause for confirmation tone.
7835

In the programming mode, enter “7835”.
Pause for confirmation tone....

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Hunt Groups
Four separate Hunt Groups can be implemented, allowing a person to
dial a number which will ring at the first available extension of that
group. This can be used for intercom calls or for incoming DISA calls
where the incoming caller can be prompted to “press 3 for sales, press 4
for technical support, etc.”.  There are four groups named as Hunt Group
#2, #3, #4, and #5 and each Hunt Group can contain four extensions. The
Hunt Groups are accessed as follows:
To Call an
extension...

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Assigning extensions to the Hunt Groups
This command allows you to specify the extensions in each of the Hunt
Groups.
NOTE:  If it is desired to have fewer than 4 extensions in any group, the
number of one of the extension members should be repeated more than
once to fill all four places in the group list.
It is recommended that all four of the Hunt Group Lists be filled. This
would prevent an incoming ca ller from accessing a vacant group if they
dialed the wrong Hunt Group number. If only using...