IPS 308/416 Revision 4 System Guide
Here you can view all the pages of manual IPS 308/416 Revision 4 System Guide . The IPS manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 61
Page 55 IVT-16 key phones which are not given this privilege will still be able to display the Caller ID information for any call which is transferred to the key phone while the call is in progress. After the key phone is no longer connected to the outside line, the Caller ID information is lost from that phone. Be aware that this parameter setting is sent to the key phone only when the key phone is first plugged in to the IPS system. Thus, the key phone should be unplugged from the system and then...
Page 62
Page 56 Rollover Extensions - Advanced Topics Any number of extensions can be configur ed to be a Rollover Extension. Thes e ext ens ions have sp ecial prop erties. Generally, calls direct ed to extensions which are busy or do not answer will be dir ected to an available Rollover Extension. Typically, extensions connected to a Voice Mail unit or to an answering machine would be designated as Rollover Extensions though it is possible to configure any extension to be a Rollover Extension. It is also...
Page 63
Page 57 When the IPS is looking for a Rollover Extension, it checks the extensions in the order of physical extension #00 to extension #15 to find an extension which is both available and designated to be a Rollover Extension. Exclusive Answering Machine Privilege The Rollover Extensions feature allows you to specify which extension(s) will be rung when a call is dir ected to an extension which is busy or does not answer. More than one extension can be specified as a Rollover Extension so that a...
Page 64
Page 58 Rollover of Intercom Calls You can specify when and how the Rollover Extensions are to be used. In most installations, the Rollover Extensions are used to take outside calls which are not answered by the desired extension. If this parameter is set, the IPS will also cause unanswered Intercom calls to be directed to the Rollover Extensions. This will occur if an Intercom call is made to (1) an extension which is in the Do Not Disturb mode, (2) an extension connected to an ordinary phone which is...
Page 65
Page 59 Rollover of Unattached Calls Certain outside calls which are “forgotten” can be progra mmed to ring at eit her the Op erator or an available Rollover Ext ens ion. The t yp es of calls affected by this setting are: ¨ blind transfers to an extension which does not answer within 5 to 50 seconds (see “Rollover After Call to Extension”, page 93), ¨ calls parked at a busy extension for too long (see “Reminder Feature Timing”, page 89), ¨ incoming DISA calls directed to a busy extension, and ¨ incoming...
Page 66
Page 60 Voice Mail Unit Interface A Voice Mail unit can be attached to the Rollover Extension(s) of your IPS system. It will have a voice announcement to enable callers to your business to access employees and/or their voice mailboxes. Enabling this parameter allows information to be sent from the IPS to the voice mail unit to tell it the original extension dialed so that the voice mail unit can play the appropriate outgoing message. Also, this parameter allows the MSG key from a key phone to be...
Page 67
Page 61 Simplified Voice Mail Interface When the Voice Mail Unit Interface is enabled, the IPS will send DTMF (touch tone) digits to the Rollover Extension to inform the voice mail unit as to (1) the original extension dialed so that the voice mail unit can play the appropriate outgoing message, or (2) the extension dialing directly into the voice mail unit to retrieve their messages. The Simplified Voice Mail Interface setting has been implemented to allow the IPS to easily interface with simpler voice...
Page 68
Page 62 MSG Button on a Key Phone If the System Manager has enabled the Voice Mail setting, a person at a key phone can press the MSG key and make an intercom call directly into a Rollover Extension. If the key phone extension has Exclusive Answering Machine privilege, pressing the MSG key causes an intercom call to be made to the answering machine extension associated with the extension.
Page 69
Page 63 Call Barring (Toll Restriction) About Call Barring The Call Barring (or Toll Restriction) feature lets you bar specific extensions from calling certain types of phone numbers (or prefixes). This feature is most commonly used to bar toll calls (e.g., long-distance, international, and/or 1-900 number calls). If this is not a concern in your office, there is no need to program this feature. When Call Barring is operating, the system consults a Call Barring Disallow Table of phone numbers (or...
Page 70
Page 64 Call Barring (Toll Restriction) Details As an extension dials each digit, the IPS scans the complete sequence of digits dialed to check if the extension is barred from dialing the sequence. If the extension is restricted from dialing the number, the outside line is immediately released and the person at the extension will hear the fast error tone. A special case can arise if an outgoing call is ma de from an unrestricted extension and then transferred to a restricted extension. If the...