IPS 308/416 Revision 4 System Guide
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Page 15 Door Phone Operation Details Any extension with the exception of Extension #00 and the System Manager’s extension may be configured to be a door phone. Door phones may be placed at any location requiring a hands free intercom station. In addition, any ordinary phone ca n be used as a door phone. When a person at the door phone goes offhook (or presses the button on the door phone), an alert ring is heard on the first four available extensions in the Standard Incoming List. This is similar to...
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Page 16 Call Forwarding / Call Follow Me Occasionally you may be required to work in an associate’s office and will want to have your phone forwarded to the other person’s office. This feature is called “Call Forwarding” when you enter the forwarding command from your extension. The feature is called “Call Follow Me” when you issue the command from the extension to which you want the calls forwarded. NOTE: In some installations, it may not be desirable to allow any user the ability to have calls...
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Page 17 Require Star Key Before User Programming All of the user programming commands begins with the ‘4’ or ‘5’ digit. In some installations, it may be desirable to requir e that the user enter a ‘*’ key from the keypad of the phone before entering one of these commands. This will prevent unintentional programming if a person dials a phone number beginning with a ‘4’ or a ‘5’ but forgets to dial ‘9’ (or ‘0’) to connect to an outside line. For instance, an extension could be accidentally placed in the...
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Page 18 Central Office Lines - Incoming Calls Introduction: Configuring Outside Lines This chapter, which describes how incoming calls are handled in the IPS, begins the discussion of how to configure the outside lines. The next chapters describe the main configuration commands, followed by a discussion of Auto-Attendant or DISA (Dir ect Inward Station Access), then a description of Outgoing Call Groups, and finally a discussion of DOSA (Dir ect Outward Station Access). Later in this ma nual is a...
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Page 19 the day and as a Private Incoming Line during the night. You can have an incoming call ring at one group of extensions during the day and a different group of extensions at night. You can also choose to have the Auto-Attendant (or DISA) mode operate during the day, night, or both. Incoming Call Alert Tone to the Paging System Calls can be set up to ring over a paging system in addition to ringing at individual extensions. Anyone can answer the call from any extension by dialing “3”. This is...
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Page 20 The Operator Extension One ext ens ion is des ignated to b e the Op erator. The Op erator extens ion is used by the IPS in the following ways: ¨ Any extension may dia l ‘0’ (or ‘9’) to place an intercom call to the Operator or to transfer an outside call to the Operator. ¨ The Day mode Operator only may issue a ‘56’ comma nd or a ‘57’ command to manually switch the IPS into the Night mode or the Day mode. ¨ An incoming call to an extension on a Private Incoming Line that goes una nswer ed will...
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Page 21 The Standard Incoming List - Which Extension is the Operator The first (non-Rollover) extension in the Standard Incoming List is defined to be the Operator. This mea ns that if your Standard Incoming Line List directs incoming calls to an Auto Attenda nt / Voice Mail, the Operator will be defined as the next extension in the list after the Voice Mail extensions (because your Voice Mail extensions would be defined as Rollover Extensions). Since there is a separate list for Day and Night...
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Page 22 Keep a record of your Standard Incoming List Assignments. Write the 2-digit extension numbers in the following table. Extens io n Numbers in the Standard Incoming List, Day ModeExtens io n Numbers in the Standard Incoming List, Night Mode Enter 730 790 1st (Operator): 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th 15th 16th
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Page 23 Private Incoming Lines You may wish to configure one or more of the outside lines to operate as a Private Incoming Line. This would allow an incoming call to ring at an extension other than the Operator. Outside lines 2, 3, and 4 may be defined as Private Incoming Lines. As such you can define the list of extensions which the IPS will search when an incoming call is detected on that line. Only one extension will ring. This is different from outside lines defined as Standard Incoming Lines...
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Page 24 Incoming List, not including the extension which is currently ringing. This process will repeat until the incoming caller hangs up and the ringer signal is no longer present. Thus, the first two available extensions in the Private Incoming List will alternately ring until the call is answered or the ringer input goes away. One typical configuration would be to put the Operator as the second ext ens ion in a Private Incoming List. If the Op erator does not answer, the call will start ringing at...