IPS 308/416 Revision 4 System Guide

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Outgoing Call Records and Histories
About Outgoing Call Records
Each time an outgoing call lasting longer than 25 seconds is made (or the
first polarity reversal is detected when Polarity Reversal signaling is
enabled), the system stores a record of the call.  The outgoing call record
is also called Station Message Detail Recording or SMDR.  Keeping the
history of outgoing calls is useful for tracking and billing long distance
calls. If this is not a concern in your office, there is no need to...

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Output the Call History of a Single Extension
You can also choose to output the Call History records of a single
extension.  This comma nd will search the Call History Memory to find
only those ca lls made by the specified extension.
To output the Call History of one extension:
Clearing the Call History Memory
The Call History Memory has room for about 120 records.  Once the
memor y is full, no new records can be stor ed until the memor y is
cleared.  It is recommended that you print out call...

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Output the Call History After Each Outgoing Call
You can choose to have the IPS output the Call History records at the
end of each outgoing call lasting more than 25 seconds.  The information
will also be stor ed into Call History Memor y if space is available.
To output the Call History record at the end of each call:
To not output the Call History record at the end of each call:
7842

In the programming mode, lift the handset
and enter “7842”.
7843

In the programming mode, lift the...

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Automatic Call History Retrieval Program
The IPS allows an external computer program to retrieve the call records
stored in Call History memor y by sending comma nds to the IPS via the
RS232C port.  This feature must be enabled by the following command
to allow the IPS to respond to these commands from the PC.  Also, the
RS232C port must be in the “Features Mode” (see “RS232C Port -
Choosing the Operating Mode”, page 83).
To enable the Automatic Call History Retrieval program:
To disable the...

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Formats for the Call History Records
Records of outgoing calls can be output in either a long for mat or a short
format. The long format is an easy-to-read log.  For each call, it shows in
table for mat the line nu mb er, ext ension nu mb er, date and time, nu mb er
dialed, duration of call, and the number of metering pulses. The short
format organizes the same data in a comma delimited format, so that it
can be read by call accounting software packages.  The records will be
output in short...

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Connection to a Computer or a Printer
To print records, the system must be connected to either a printer or a
computer.  The device used must have an RS232C port capable of
receiving data at 9600 baud.  The protocol is 8 bits, 1 stop bit, and no
parity.
An IBM® compatible PC can be connected to the IPS using a straight
(not a null modem) cable.  You can use the following procedure to
retrieve Call History records to your computer.
For Windows 3.1, 3.11, and NT 3.51
1. Enter the Program Manager...

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For Windows 95
1. Click the Start button, select Programs, Accessories, and click on
HyperTerminal folder.  Launch HyperTerminal by double-clicking
on the ex ecutable (.ex e) file.
2. Type “Calls” as the name, and choose an icon to associate with the
connection.
3. On the Phone Number Window change the connection to the
appropriate communications port (e.g., Direct to Com #).
4. The COM Port Properties will then display.  Verify that the
communication settings are as follows.  Change settings to...

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Interfacing the IPS to a Computer
There are many instances where the IPS can be connected to a computer
to enha nce the overall op eration of t he syst em.  Thes e include:
¨ IPS Configuration Program: This program is designed to run under
WindowsÒ† and can guide the System Manager through ever y detail
concerning the setup of the IPS.  After the selections have been made
in the program, the entire configuration program can be written into
the IPS via the RS232C port.  There is no need to...

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RS232C Port - Choosing the Operating Mode
The RS232C port on the IPS mode can operate in one of two modes.
¨ System Mode: The IPS must be in this mode in order to
communicate with the IPS Configuration Progra m.  It must also be in
this mode to operate in the Computer Aided Telephony (CAT)
environment (if your unit is equipped with the CAT version of the
software).
¨ Features Mode: The IPS must be in this mode to allow it to (1)
output the Call History information, (2) output the Caller ID data...

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IPS Configuration Program
This program is designed to run under WindowsÒ† and can minimize
the need to manually enter all of the commands detailed in this manual.
To use the program, simply insert the diskette into your computer and
enter “A:\SETUP” or “B:\SETUP” from the “FILE, RUN” menu in
Program Manager (or the “START, RUN” menu in Windows 95).  There
are still some instances wher e you will need to use the telephone at the
System Mana ger’s extension to set certain features or operating...