Inter-Tel Imx/Gmx 256/832 Manual

INTER-TELPRACTICES 
IMx/GMX 256/832 AlTENDANT COMPUTER CONSOLE FEATURJS 
Issue 1, November 1994 
(3) You then have the following options: 
.__ _, a. 
b. 
C. 
Return the console to the idle state: Press 
the ALT and ESC keys at the same time. 
Select a different trunk group: press the 
ESC key and repeat step 2. 
Print or delete records: press FlO. The 
“Busy Trunk Options” display appears. Con- 
tinue to the next step. 
(4) While viewing the “Busy Trunk Options” win- 
dow, you may perform any of the...

FEATURES 
Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMx 256/832 ATTENDANT COMPUTER CONSOLE 
21. ATTENDANT FEATURES 
21.1 This section describes the attendant-only fea- 
tures. Attendants with Attendant Computer Console sta- 
tions can provide the following services for the stations 
they serve: 
Accessed by dialing “On 
Central operators for incoming calls (if 
programmed for ring in) 
Message centers (if programmed) 
Recall stations for unanswered calls 
Clear displayed system alarms 
Able to...

INTER-TELPRACTICES 
IMWGMX 256/832 A’JTEN-DANT COMPUTER CONSOLE FEATURES 
Issue 1, November 1994 
21.8 
TO ANSWER AN ~NSUPER~ED OUXSIDE CALL 
..__. RECALL: 
(1) Highlight the call in the incoming call list and 
press ANSW, RETURN, or cNEm. 
(2) Check to see if the trunk is still being used. 
If theparties are still talking, press the CNF key 
to return the parties to their conversation. You 
can enter the conference at any time by pressing 
the CNP key. When the conference-hold timer 
expires, the...

FEATURES 
Issue 1, November 1994 INTER-TELPRACTKES 
IMX/GMX 256/832 AlTEND ANT COMPUTER CONSOLE 
D. PROG 
RAMMING SYSTEM 
DO-NOT-DISTURB MESSAGES 
21.18 The stored system do-not-disturb messages can 
be changed from any attendant station. (See page 2-36 
for information concerning their use.) When the system 
is in the default state, the 20 do-not-disturb messages 
listed below are programmed. Attendants can delete or 
change messages 02-20 to any other desired value (up to 
16 characters). Message...

INTER-TEL PRACTICES 
IMX/GMX 256/832 ATTENDANT COMPUTER CONSOLE FEATURES 
Issue 1, November 1994 
G. PROGRAMMIN G SYSTEM SPEED-DIAL 
NUMBERS 
21.24 Through database programming, each system 
speed-dial number can be designated in the database as 
available to all stations or available only to stations 
within a certain tenant group. If desired, an identifying 
name can also be stored with each speeddial number. 
21.25 All Attendant Computer Console operators can 
dial and view the system speed-dial...

FEATURES 
Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 256/832 
A’ITJZNDANT COMPUTER CONSOLE 
I. REMOTE FIUNT GROUP 
REMOVWREPLACE 
21.33 
An attendant can control the hunt group re- 
move/replace feature for any stations that have dial-zero 
access to that attendant’s station. 
21.34 
TO USEREMOlEHUNTGROlJPREMOvEIREpLQCE: 
(1) press the FEXI’ key. A list of features appears in 
the lower half of the screen. 
(2) Move the highlight bar to the Remote Hunt 
Group Remove or Remote Hunt Group Replace...

INTER-TJ3LPRAcTxcES IMXIGMX 256/832 ATI’JDJBANT COMPUTER CONSOLE FEATURES 
Issue 1, November 1994 
- ._a,’ K. TRUNK MAINTENANCE 
21.40 Au attendant can take an individual trunk out of 
service while using that trunk, or return ull trunks to ser- 
vice at once by selecting the remove all trunks from 
maintenance feature code. 
21.41 
(1) 
(2) lVZ4KEATRUA!UOUTOFSERVICE: 
While on a call using the trunk to be removed 
from service, press the BAD LINE key. The dis- 
play asks you if you wish to remove the...

FEATURES INTER-TELPRACTICES 
Issue 1, November 1994 IMX/GMX 256/832 ATIXNDANT COMPUTER CONSOLE 
22. CUSTOM CONFIGURATION A INTFXRUPTINGTEKECONFIGUIWI’ION ,_,:-. 
PROGRAMMING SESSION :’ ,; 
22.1 
Upto 16 operators can store customized informa- 
tion on a single Attendant Computer Console. A set of 
customized options (name, colors, speed-dial numbers, 
etc.) can be saved for each operator when multiple users 
share a console. Then, each operator can restore his or 
her custom configuration on command....

INTER-TELPRACTICES 
IMX/GMX 256/832 AmANT COMPUTER CONSOLE FEHUTtES 
Issue 1, November 1994 
key to move the cursor. Use the backspace or 
DEL key to remove letters. Use the INS key to 
toggle between insert and replacement modes. 
When you press 
RETURN, a window shows you 
the previous name and the new name. Press RE- 
TURN to accept the name and return to the “Op- 
erator’s Name to be MODIFIED” window, or 
press ESC to retain the old name and return to the 
“Operator Names” window. 
To add a name:...

INTER-TELPR4cTIcES 
IMX/GMX 256/832 ATTENDANT COMPUTER CONSOLE 
C. DISPLAY 
22.9 To customize the console displays, press 
CONFG and then F2 to select “Display.” A list of dis- 
play options appears in the lower half of the screen 
which allows each operator to customize the following 
configuration options: 
Color: The colors of the different areas of the dis- 
play screen and the messages and directories that ap 
pear on it can be changed to suit each operator’s 
preference. 
Name: The operator’s name...