Inter-Tel Imx/Gmx 256/832 Manual

INTER-TEL PRACTICES 
IM.X/GMX 256/832 A’lTENDANT COMPUTER CONSOLE FEATURES 
Issue 1, November 1994 
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-VT 
CONTENTS 
FEATURES 
PAGE 
1. Introduction ......................................................... 2-3 
2. Using The Keyboard .................................................. 2-4 
. Feature Keys .................................................... 2-4 
B. Function Keys ................................................... 2-6 
C. Special Keys ........................................................

FEfwumm 
Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 256/832 A’ITEXD ANT COMPUTER CONSOLE 
CONTENTS PAGE ..r-.. 
.)! 
,. 
17. Reminder Messages .................................................. 2-37 
4 18. Optional Station Exchange Feature 
..................................... 2-38 
19. Operator Statistics 
................................................... 2-39 
20. ‘Dunk Statistics ...................................................... 
2-40 
21. Attendant Features...

INTER-TELPRACTICES 
IMX/GMX 256/832 ATTENDANT COMPUTER CONSOLE FEAm Issue 1, November 1994 
1. INTRODUCTION 
1.1 To describe the 256/832 Attendant Computer 
Console features, this FEATURES chapter has been or- 
ganized to cover four 
main topics: 
l Keyboard and Display Layout: The first sections 
explain the layout of the customized keyboard and 
the display screen. One section shows the locations 
of the various feature keys and briefly explains their 
functions. Another section shows the display...

INTER-TELPRACTICES 
lMX/GMX 256/832 A’ITENDANT COMPUTER CONSOLE 
2. USING THE KEYBOARD , -7.7.  
. . 
2.1 A custom keyboard is used to enhance the speed and accuracy of handling calls. To minimize keystrokes, the 
most frequently used features are assigned to dedicated (non-programmable) keys. . .J, 
A FEAlTJREKEYs 
2.2 The following feature keys of the Attendant Computer Console are used most frequently and are located in the 
right-hand key pads on the keyboard. The keys and their functions are...

INTER-TELPRACTICES 
IMX/GMX 256/832 A’ITENDANT COMPUTER CONSOLE FEATURES 
Issue 1, November 1994 
2.3 The following keys are located across the top edge of the keyboard and are used for accessing additional features. 
The keys and their functions are listed below. 
KEY 
1 FUNCTION 
HELP 
INS 
DEL 
HOME 
END 
Accesses the on-line help utility. 
Allows the user to toggle between insert and replacement mode while programming or editing 
text. 
Allows the user to delete a character while programming or...

FEauREs INTEB-TELPBACTICES 
Issue 1, November 1994 IMX/GMX 256/832 ATI’ENDANT COMPUTER CONSOLE 
2.4 
The FEN key is used to access the following fea- 
tures. Procedures are given throughout this section of 
the manual. Some features can only be used at attendant 
stations. 
Clear system alarm 
Save/release history queue (Release history queue 
- in 256 System only) 
Database download 
SMDA 
Set time of day 
l Microphone mute on/off 
2.6 During an outside call, pressing the FEAf key al- 
lows the user to...

INTER-TELPRACTICES 
IMx/GMX 256/832A’ITENDANT COMPUTER CONSOLE 
2.13 ARROWS, PAGE UP/DOWN, HOME and 
END: The UP ARROW, DOWN ARROW, PAGE UP, 
PAGE DOWN, HOME, and END keys are used for 
moving through lists, as described on page 2-5. 
2.14 
ARROWS, DEL, and INS: When a prompt re- 
quires you to enter text (either letters or numbers) you 
can edit the entry by using the LEFI and RIGHT AR- 
ROW keys to move the cursor, DEL to delete the charac- 
ter located above the cursor, or INS to toggle between...

FEATURES 
Issue 1, November 1994 INTER-TELPRACTICES 
lMX/GMX 256/832 ATTEND ANT COMPUTER CONSOLE 
3. DISPLAY SCREEN LAYOUT 
3.1 The Attendant Computer Console screen display 
appears as shown below. The different sections of the 
screen, which are referred to throughout this manual, in- 
clude the following: 
l The Current Operator is identified in the upper left 
comer, if the operator has enabled it in Configura- 
tion. This indicates which operator’s customized op 
tions are in effect. 
l The...