Inter-Tel Imx/Gmx 256/832 Manual
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INTER-TELPRACTICES IMX/GMX 256/832 A’ITENDANT COMPUTER CONSOLE PEATURES Issue 1, November 1994 d. e. Place the call on hold by pressing the HOLD key. Refer to the instructions below for more information. Establish a conference call. Refer to page 2-29. B. PLACING CALLS ON HOLD 4.11 An operator can place intercom and outside calls on hold. While on hold, the caller hears music (if equipped). The Attendant Computer Console can be used to place calls on hold using the following methods: 0...
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INTER-TJZLPRACTICES IMX/GMX 256/832 ATTENDANT COMPUTER CONSOLE c. CALLTRANSFER 4.17 Intercom and outside calls can be transferred to other stations, to hunt groups, or to outside telephone numbers. 4.18 In addition, transfer-to-park locations can be set up by the installer. A transfer-to-park location is a sta- tion circuit with an extension number that is not equipped with a station instrument. Calls can be trans- ferred to these locations and then reverse transferred by any station user. If...
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INTER-TELPRACTICES IMX/GMX 256/832 A’ITENDANT COMPUTER CONSOLE FEATURES Issue 1, November 1994 ‘Ihmsfer To Voice Mail 4.23 (1) (2) While connected to a call, press VMAIL. The “CONNECTED!” message on the incoming call changes to “TRANSPER HOLD.” To send the call to a specific mailbox: Enter the desired mailbox number. Or, select an entry from the speed-dial directory at the bottom of the screen and press RETURN or CNEcr. If the system is checking for a valid mailbox number and you entered a...
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FEATURES Issue 1, November 1994 INTER-TELPRACTICES IMTVGMX 256/832 A’ITENDANT COMPUTER CONSOLE Text Message Editor FOR: DEPT: FROM: . PHO::; Telephoned Please call Returned Your Call URGENT Will Call Again Additional Information: 5. TEXT MESSAGING A. ENTERING TEXT MESSAGES 5.1 The Text Messaging facility provides a means for entering a memo-type text message, retrieving a specif- ic text message, and maintaining a directory of text mes- sages. NOTE: To cancel the message at any time...
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INTER-TEL PRACTICES IMX/GM.X 256/832 A’ITENDANT COMPUTER CONSOLE FEATURES Issue 1, November 1994 (4) 0 (6) (7) I (9)’ will be automatically filled in with the name of the calling intercom party. Skip the next step. The cursor moves to the “FROM” line. Type the name of the party who is leaving the message and press RETURN. If the call was taggeci, this line will already be filled in. You can type a new name or just press ItElVRN to leave it un- changed. The cursor moves to the “OF” line....
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FEATURES Issue 1, November 1994 INTER-TELPRACTICES IMX/GMX 256/832 AITENDANT COMPUTER CONSOLE 5.9 To VZEWMUZJ7PLEMESAGES: (1) (2) 5.10 5.11 5.12 (1) (2) If more than one message is pending for the call- ing party, you can scroll through all the messages without deleting them using the PAGE UP’, PAGE DOWN, HOME, and END keys. You may perform any of the procedures de- scribed below. When finished, press ESC to leave the message flagged as “Unretrieved” or Press RELEASE to end the call and...
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>.’ INTER-TELPRACTICES IMx/GM.X 256/832 ATTENDANT COMPUTER CONSOLE FEATURES Issue 1. November 1994 (2) 5.19 0) (2) (3) 5.20 (1) (2) 5.21 (1) (2) light bar to the desired tenant group and press R.imJRN. d. To tag only the messages that have been retrieved: press the DOWN ARROW key to highlight “Retrieved” and press RETURN. e. To tag only the messages that have NOT been retrieved: press the DOWN ARROW key to highlight “Unretrieved” and press RE- TURN. f. To clear ail tags: press...
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FEATURES Issue 1, November 1994 INTER-TELPRACTICES LMx/GMX 256/832 ATTENDANT COMPUTER CONSOLE 5.23 To SETMEXSAGES FOR DELAYED PRNTUJG: (1) To select several messages: Tag the desired messages. (Refer to paragraph 5.18.) To select a specific message: Move the high- light bar to the desired message. (3) (2) Press the CTRL and D keys at the same time. A window appears that asks “Print message (delayed)?” Do one of the following: a. To print the tagged messages: press REXURN to select “Tagged.”...
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INTER-TELPRACTICES IMx/GMX 256/832 ATI-ENDANT COMPUTER CONSOLE Issue 1, No”%= 6. INTERCOM CALLS A. INTERCOM DIRECTORY 6.1 The system intercom directory is stored in the 256 or 416/832 System database and transferred to the Attendant Computer Console during database down- load. 6.2 When the system is first installed, all stations and hunt groups that have assigned extension numbers ap pear in the intercom directory. To simplify the directory for Attendant Computer Console Operators, the...
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FEATURES Issue 1. November 1994 INTER-TELPRACTICES IM.X/GMX 256/832 ATTENJIANT COMPUTER CONSOLE 0 Abackslash 0) and the department name fol- lowed by another backslash (and a name if desired). The prompt “Last name, First or EXT” appears in the call handling window and the intercom di- rectory appears in the bottom half of the screen. The entries on the directory list have numbers or letters that match the character that was entered. (For example, if you entered “P” the list includes station...