Inter-Tel Imx/Gmx 256/832 Manual

INTER-TEL PRACTICES FEATuREs IMX/GMX 256/832 ATTENDANT COMPUTER CONSOLE Issue 1, November 1994 
‘: e. If you hear a repeating signal of four fast 
.A tones and a pause, and the call a&-play shows 
“ZN DND* and the selected do-not-dsturb 
message the station is in do-not-disturb. You 
can use the busy station callback feature, 
leave a message waiting indication, or, ifen- 
abled on your station, use the do-not-disturb 
override feature by pressing the FEAT key, 
then Fl to select the override feature. To...

FEATURJZS Issue 1, November 1994 INTER-TEL PRACTICES 
IMX/GMX 256/832 A’I-lTNDANT COMPUTER CONSOLE 
E. OFF-HOOK VOICE ANNOUNCE (OEIVA) 
6.18 When a digital keyset, a 12&e or M-line analog 
keyset, or an Inter-Tel/DVK keyset is busy, you can use 
the off-hook voice anuounce (OHVA) feature (if en- 
abled). This feature allows you to establish voice con- 
tact with the called keyset user, even though the user al- 
ready has a call in progress on the handset. The called 
keyset user can then talk freely on...

INTER-TELPRACTICES 
IMWGMX 256/832 ATTENDANT COMPUTER CONSOLE FEATURES 
Issue 1, November 1994 
I 
_‘m. .A, 7. INTER-STATION MESSAGES 
7.1 If a station is busy or in do-notdisturb, or if there is 
no answer, you may leave a message waiting indication. 
The called station’s MSG key flashes (consoles and dis- 
play keysets also show the message source). There are 
two message options: 
0 Have the called party return your call. (Display 
keysets and consoles show the source of the 
message.) When the called...

FEATURES 
Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 256/832 A’ITENDANT COMPUTER CONSOLE 
Canceling A Message Waiting Indication That You 
Left 
71 Occasionally, you may wish to cancel a message 
waiting indication that you left before the station user 
responds to the message. Ifthe message was left with the 
station’s message center, you cannot cancel the message 
waiting indication; only the message center can cancel 
the message, using the procedure outlined below. 
7.9 To WCELAMESSAGE...

INTER-TELPRACTICES IMx/GMX 256/832 A’ITENDANT COMPUTER CONSOLE FEATURES 
Issue 1, November 1994 
8. OUTSIDE CALLS 
8.1 When a trunk group is selected for receiving or 
placing an outside call, the voice channel is seized and 
cannot be used by any other station (unless Privacy re- 
lease is enabled, see page 2-32, or the conferencing fea- 
ture 
is used, see page 2-29). If all trunks in the desired 
group are busy, you can camp on or request a callback 
(queue). Refer to the 256 or 4161832 manual for an...

FEATURES 
Issue 1, November 1994 INTER-TELPRACTICES IhWGMX 256/832 A’ITEN-DANT COMPUTER CONSOLE 
B. PLACING OUTSIDE CALLS 
8.11 lVPLACEANOUlXDECALL: 
(1) To select the default outgoing trunk: Press the 
OUTGN key. A trunk is selected according to the 
customized option you have programmed (see 
page 2-56). 
To select a trunk other than the default selec- 
tion: Press the 
ALT and OUTGN keys at the 
same time. A list of all trunk group access codes 
is displayed in the lower half of the screen. Press 
the...

INTER-TELPRACTICES 
IMx/GMX 256/832 ATTENDANT COMPUTER CONSOLE Issue 1, No”%= 
C. TRUNK CAMP ON AND BUSY TRUNK 
..-..’ GROUP CALLBACK (QUEUE) 
Camp On 
8.12 When you attempt to access a busy outgoing 
trunk group, the system sends a busy signal. You can 
wait off hook to camp on until a trunk is available. 
8.13 
ToCAKPONlDANOUlGOlNGlRUNKGROUP: 
When you hear a busy signal after pressing the 
OUTGN key, do nothing. You camp on and hear 
music until a trunk in the trunk group is avail- 
able. When the...

FEATURES Issue 1, November 1994 lNTEFGTELPRAcTIcES 
IMX/GMX 256/832 ATTEND ANT COMPUTER CONSOLE 
8.19 Forced account codes can be validated or 
non-validated. 
0 
0 Validated: If tht entered code matches one of the 
preprogrammed forced account codes in the data- 
base, the call is allowed. Ifthe code does not match, 
the call is blocked. 
Non-Validated: The code is not checked against any 
lists and the call is allowed as soon as the code is en- 
tered. 
8.20 
TOEh’lERANOi=WONALACCOUNTCODE WhYLE ONAN...

INTER-TELPRACTICES 
IMWGMX 256/832 AlTENDANT COMPUTER CONSOLE FlcATuREs 
Issue 1, November 1994 
‘_>’ 9. REVERSE TRANSFER (CALL 
PICK-UP) 
9.1 Calls ringing or recalling at a station, a hunt group, 
or a transfer-to-park location can be picked up at any 
other station, using this feature. Calls on hold can also be 
picked up from stations and from transfer-to-park loca- 
tions. 
9.2 If more than one call is ringing or holding at the 
station, a priority list determines which call is reverse 
transferred....

FEATURES Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 256/832 ATTENDANT COMPUTER CONSOLE 
NOTE: If you attempt to add more than the max- 
imum number of parties, “MAXlMUM CON- 
PERENCE SIZE REACHED” appears in the 
transient display, and the last party you called 
will be placed on individual hold. The confer- 
ence is unaffected. 
B. ADD PARTIES TO A CONFERENCE 
103 To ADD IHRTLZS TOANEAXZWG CONFERENCE: 
NOTE: Only one party in the conference can perform 
this procedure at a time. This procedure...