Inter-Tel Axxess Administrators Guide

Page 1
Introduction
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
The AXXESS Telephone System
Introduction
This Administrator’s Guide provides all the information an administrator should need about
the AXXESS system hardware and features, and it gives detailed instructions on their use.
Refer to the user guide provided with each phone for simplified instructions on using telephone
and voice mail system features.
THE AXXESS TELEPHONE SYSTEM
The Inter-Tel AXXESS System is a...

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Introduction
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
AXXESS System Administrator Duties
AXXESS SYSTEM ADMINISTRATOR DUTIES
As an AXXESS System Administrator you can provide the following services:
•Place the local phone system or other systems in the network in night mode or day
mode
•Set the date and time of the local system
•Set the network date and time and re-synchronize clocks in the network.
•Make database changes (see page 9 for a list of programming areas)
•Program...

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Introduction
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
AXXESSORY Talk
AXXESSORY TALK
The Inter-Tel AXXESSORY Talk voice processing system can be used for any of the following
applications:
•Voice Mail: This application handles all calls that are directed to voice mail (other than
through the Message Notification/Retrieval application) by subscribers and non-sub-
scribers. Callers will hear the main company greeting, followed by a menu of available
options. Stations can forward...

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Introduction
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
AXXESSORY Talk Voice Mail Networks
AXXESSORY TALK VOICE MAIL NETWORKS
An AXXESSORY Talk Voice Mail unit can be installed on any or all nodes in the AXXESS
network. These AXXESSORY Talk Units can also be networked together to allow a caller to
leave a message on the local AXXESSORY Talk for a mailbox located on another AXXES-
SORY Talk in the network. 
The maximum capacities of the network are listed in the following...

Page 5
Administrator Procedures
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Administrator Procedures
Any keyset can be designated as an AXXESS System Administrator and/or an AXXESSORY
Talk Voice Mail System Administrator during database programming. All administrator sta-
tions should be equipped with display keysets to show system alarms and to make program-
ming easier. 
This section gives you all instructions for using the Administrator Features of the AXXESS
System and the...

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Administrator Procedures
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
AXXESS System Administrator Features
AXXESS SYSTEM ADMINISTRATOR FEATURES
Any display keyset station (attendant or non-attendant) can be assigned as a system administra-
tor. Administrator stations provide the following services:
•Place the local node or other nodes in the network in night mode or day mode
•Set the date and time of the local node
•Set the network date and time and re-synchronize clocks in the...

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Administrator Procedures
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Setting System Date And Time
SETTING SYSTEM DATE AND TIME
Occasionally, the system time or date needs to be reset (for example, when the system is
defaulted or for daylight-saving time). Any Administrator can change the date and time that
appears on all display keysets and in the SMDR reports. The day of the week is automatically
calculated and set by the system when the date is entered.
T
O SET THE SYSTEM DATE...

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Administrator Procedures
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Synchronize Network Time   (2)Use the keypad keys to enter the month, day, and year. For example, press 010398 for
January 3, 1998. When finished, the display shows TIME (current time). NOTE: If
using a station programmed for Japanese, enter the date as year, month, date. For exam-
ple, 980103 for January 3, 1998.
If you entered the date incorrectly, the display shows INVALID DATE and you are
prompted to enter...

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Administrator Procedures
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Database Programming
DATABASE PROGRAMMING
Any Administrator station can perform database programming using the keyset. However, it
requires a display keyset and an Executive Keyset is strongly recommended. (NOTE: If using
an Analog Keyset, the Administrator will need to use the PREVIOUS/NEXT or UP/DOWN
keys in place of the Volume key in the instructions in this section.)
The database areas that can be...

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Administrator Procedures
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Database Programming Station Programming Using An Administrator’s Station
The station programming that can be performed by an Administrator station includes the fol-
lowing:
•Create or delete Administrator stations: An Administrator can program any other
keyset station to be an additional Administrator station, or delete Administrators. (You
cannot program this for your own station or a single-line station.)...