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HP Photosmart Premium C309 User Manual

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Page 221

12.Close the ink cartridge access door, and check if the error message has gone away.
13.If you still receive the error message, turn the product off, and then on again.
For more information, see:
•
Replace the cartridges
Cause:One or more of the ink cartridges were not installed.
If this did not solve the issue, try the next solution.
Solution 3: Clean the ink cartridge contacts
Solution:Clean the cartridge electrical contacts.
To clean the electrical contacts
1.Make sure the product is turned on....

Page 222

4.Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink
cartridge.
The electrical contacts are four small rectangles of copper or gold-colored metal on the bottom of the ink
cartridge.
1Ink window
2Electrical contacts
5.Wipe the contacts with a dry swab or lint-free cloth.
6.On the inside of the product, locate the contacts in the printhead.
The contacts look like a set of four copper or gold-colored pins positioned to meet the contacts on the ink...

Page 223

9.Close the ink cartridge door, and check if the error message has gone away.
10.If you still receive the error message, turn the product off, and then on again.
If you still receive this message after cleaning the cartridge contacts, you might have a damaged cartridge.
Check to see if your cartridge is still under warranty and the end of warranty date has not been reached.
•If the end of warranty date has been reached, purchase a new ink cartridge.
•If the end of warranty date has not been reached,...

Page 224

Chapter 13
222 Solve a problem
Solve a problem
 

Page 225

14 Stop the current job
To stop a print job from the product
▲Press Cancel on the control panel. If the print job does not stop, press Cancel again.
It can take a few moments for the print job to be cancelled.
Stop the current job 223
Stop the current job
 

Page 226

Chapter 14
224 Stop the current job
Stop the current job
 

Page 227

15 Technical information
The technical specifications and international regulatory information for the HP Photosmart are provided in this
section.
For additional specifications, see the printed documentation that came with the HP Photosmart.
This section contains the following topics:
•
Notice
•
Cartridge chip information
•
Specifications
•
Environmental product stewardship program
•
Regulatory notices
•
Regulatory wireless statements
•
Regulatory telecommunication notices
Notice
Hewlett-Packard Company...

Page 228

2.Press the down arrow button until Preferences is highlighted, and then press OK.
3.Press the down arrow button until Cartridge Chip Info is highlighted, and then press OK.
NOTE:To re-enable the usage information function, restore the factory defaults.
NOTE:You can continue to use the cartridge in the HP product if you turn off the memory chips ability to collect
the products usage information.
Specifications
Technical specifications for the HP Photosmart are provided in this section. For complete...

Page 229

TypePaper weightInput tray*Output tray†Photo tray*Document feeder
tray
8.5 x 11 inch (216 x 279
mm) Photo papern/aUp to 4025n/an/a
* Maximum capacity.
† Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the output
tray frequently. FAST DRAFT print quality mode requiresthe extender tray to be extended and the end tray rotated up. Without
the end tray rotated up, both letter and legal-sized paper will fall on the first sheet.
*
NOTE:For a...

Page 230

Fax specifications
•Walk-up black-and-white and color fax capability.
•Up to 110 speed dials (varies by model).
•Up to 120-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More
complicated pages or higher resolution takes longer and uses more memory.
•Manual fax send and receive.
•Automatic busy redial up to five times (varies by model).
•Automatic no-answer redial one time (varies by model).
•Confirmation and activity reports.
•CCITT/ITU Group 3 fax with Error...
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