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HP Photosmart D7460 User Manual

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Page 131

Solution:Move the wireless router and the HP Photosmart closer together. Then
run the wireless setup again.
For more information, see:
“
Integrated wireless WLAN 802.11 network setup” on page 29
Cause: If you manually entered your network name (SSID), you might have entered
it incorrectly.
Solution: Run the wireless setup process again and enter your network name
(SSID) carefully. Remember that the SSID is case-sensitive.
For more information, see:
“
Connect to an integrated wireless WLAN 802.11...

Page 132

The Printer Not Found screen appears during installationCause: A firewall, anti-virus, or anti-spyware application is preventing the
HP Photosmart from accessing your computer.
Solution: Uninstall the HP Photosmart software, and then reboot your computer.
Temporarily disable anti-virus or anti-spyware applications, and then reinstall the
HP Photosmart software. You can re-enable your anti-virus or anti-spyware
applications after installation is complete. If you see firewall pop-up messages, you
must...

Page 133

This section contains the following topics:
•
Ink is bleeding or smearing
•
Ink is not filling the text or graphics completely
•
The text edges are jagged
•
The printout has a horizontal band of distortion near the bottom of the page
•
Colors run into each other on the printout
•
Printouts have horizontal streaks or lines
•
Printouts are faded or have dull colors
•
Printouts seem blurry or fuzzy
•
Printouts have vertical streaks
•
Printouts are slanted or skewed
•
Paper is not picked up from the input...

Page 134

Solution:Change the paper type setting to match the type of paper loaded in the
input tray.
For more information, see:
“
Set the paper type for printing” on page 67
Cause: The print quality setting on the HP Photosmart is set too low.
Solution: Load high-quality paper in the input tray and print the image with a high
print quality setting, such as  Best, Maximum dpi , or High Resolution . Always make
sure the paper you are printing on is flat. For best results when printing images, use
HP Premium Plus...

Page 135

Solution:Some software applications offer custom fonts that have jagged edges
when enlarged or printed. Also, if you want to print bitmapped text, it might have
jagged edges when enlarged or printed.
Use TrueType or OpenType fonts to ensure that the HP Photosmart is able to print
smooth fonts. When selecting a font, look for the TrueType or OpenType icon.
The printout has a horizontal band of distortion near the bottom of the page
Cause: Your image has light blue, gray, or brown hues that print near the...

Page 136

Solution:HP recommends that you use genuine HP ink cartridges. Genuine HP
ink cartridges are designed and tested with HP printers to help you easily produce
great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer
service or repairs required as a result of printer failure or damage attributable to
the use of non-HP ink will not be covered under warranty.
Cause: The print head needs to be cleaned.
Solution: Clean the print head, and then print a...

Page 137

Solution:Clean the print head, and then print a self-test report. Check the color
blocks in the report for any problems. If the  color blocks show print quality problems,
perform a printer alignment.
If the problem persists after cleaning and aligning, contact HP support for help. Go
to:
www.hp.com/support
If prompted, choose your country/region, and then click  Contact HP for information
on calling for te chnical support.
For more information, see:
•“
Clean the print head” on page 106
•“
Print a...

Page 138

www.hp.com/support
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
For more information, see:
•“
Clean the print head” on page 106
•“
Print a self-test report” on page 99
•“
Align the printer” on page 105
Printouts seem blurry or fuzzy
Cause: The paper type is not suitable for the HP Photosmart.
Solution: Use HP Premium Papers or any other paper type that is appropriate for
the HP Photosmart.
Cause: The Paper Type  setting is...

Page 139

Solution:Use HP Premium Papers or any other paper type that is appropriate for
the HP Photosmart.
Printouts are slanted or skewed
Cause: The paper is not feeding properly or is loaded incorrectly.
Solution: Make sure the paper is loaded correctly.
For more information, see:
“
Load full-size paper” on page 58
Cause: More than one type of paper is loaded in the input tray.
Solution: Load only one type of paper at a time.
Cause:The rear door might not be securely installed.
Solution: Make sure the rear...

Page 140

Envelopes print incorrectlyCause: A stack of envelopes is loaded incorrectly.
Solution: Remove all paper from the input tray. Load a stack of envelopes in the
input tray, with the envelope flaps facing up and to the left.
NOTE: To avoid paper jams, tuck the flaps inside the envelopes.
Cause: The wrong type of envelope is loaded.
Solution: Do not use shiny or embossed envelopes or envelopes that have clasps
or windows.
Borderless printing produces unexpected results
Cause: Printing a borderless image...
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