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HP Photosmart D7460 User Manual

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Page 171

Support process
If you have a problem, follow these steps:
1.Check the documentation that came with the HP Photosmart.
2. Visit the HP online support Web site at 
www.hp.com/support . HP online support is available to
all HP customers. It is the fastest source for  up-to-date device information and expert assistance
and includes the following features:
• Fast access to qualified online support specialists
• Software and driver updates for the HP Photosmart
• Valuable HP Photosmart and troubles hooting...

Page 172

This section contains the following topics:
•
Phone support period
•
Placing a call
•
After the phone support period
Phone support period
One year of phone support is available in North Am erica, Asia Pacific, and Latin America (including
Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa, go to
www.hp.com/support. Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the com puter and the HP Photosmart. Be prepared to...

Page 173

HP Quick Exchange Service (Japan)
For instructions on how to pack your device for exchange, see “Pack the HP Photosmart”
on page 174 .
Call HP Korea customer support
Chapter 13
172 HP warranty and support
HP warranty and support
 

Page 174

Prepare the HP Photosmart for shipment
If, after contacting HP support or returning to the point of purchase, you are requested to send the
HP Photosmart in for service, make sure you remove and keep the following items before returning
your device:
• The control panel faceplate
• The power cord, USB cable, and any other cable connected to the HP Photosmart
CAUTION: The replacement HP Photosmart will not be shipped with a power cord. Store
the power cord in a safe place until the replacement HP...

Page 175

4.Retain the control panel faceplate. Do not  return the control panel faceplate with the
HP Photosmart.
CAUTION: The replacement HP Photosmart mi ght not come with a control panel
faceplate. Store your control panel faceplat e in a safe place, and when the replacement
HP Photosmart arrives, reattach your control  panel faceplate. You must attach your control
panel faceplate to use the control panel func tions on the replacement HP Photosmart.
NOTE:See the Setup Guide that came with the HP Photosmart...

Page 176

14 Technical information
The technical specifications and international regulatory information for the HP Photosmart are
provided in this section.
For additional specifications, see  the printed documentation that came with the HP Photosmart.
This section contains  the following topics:
•
Specifications
•
Environmental product stewardship program
•
Regulatory notices
•
Regulatory wireless statements
•
Declaration of conformity (European Economic Area)
•
HP Photosmart D7400 series declaration of...

Page 177

TypePaper weightInput tray*Output tray†Photo tray*
8.5 x 11 inch (216 x 279
mm) Photo papern/aUp to 2010n/a
* Maximum capacity.
† Output tray capacity is affected by the type of paper and the amount of ink you are using.
HP recommends emptying the output tray frequently.
* Maximum capacity.
NOTE: For a complete list of supported media sizes, see the printer driver.
Print specifications
•Up to 1200 x 1200 rendered dpi black when printing from a computer
• Up to 4800 x 1200 optimized dpi color when...

Page 178

•Taiwan battery statement
•
Disposal of Waste Equipment by Users in  Private Households in the European Union
Paper use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.
Plastics
Plastic parts over 25 grams are marked according  to international standards that enhance the ability
to identify plastics for recycling purposes at the end of product life.
Material safety  data sheets
Material safety data sheets (MSDS) can be obtained from the HP Web site at:...

Page 179

Taiwan battery statement
Disposal of Waste Equipment by Users in Private Households in the European
Union
Disposal of Waste Equipment by Users in Private Households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste 
equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. T...

Page 180

Regulatory notices
The HP Photosmart meets product requirements from regulatory agencies in your country/region.
This section contains  the following topics:
•
Regulatory model identification number
•
FCC statement
•
Notice to users in Korea
•
VCCI (Class B) compliance statement for users in Japan
•
Notice to users in Japan about power cord
•
Geräuschemission
Regulatory model identification number
For regulatory identification purposes, your  product is assigned a Regulatory Model Number. The
Regulatory...
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