HP Photosmart D7460 User Manual

For more information on installing the software and connecting the USB cable, see
the Setup Guide that came with the HP Photosmart.
The display shows the wrong languageCause: You might have selected the incorrect language when setting up the
HP Photosmart.
Solution: You can change the language settings at any time from the
Preferences  menu.
For more information, see:
“
Set your language and country/region” on page 17
The wrong measurements are showing in menus on the display Cause: You might have...

Solution:Clear the paper jam, and then follow the prompts on the display or the
computer screen to continue.
For more information, see:
“
Clear paper jams” on page 115
Cause: The print head assembly is blocked.
Solution: There might be some packing material inside the HP Photosmart. Turn
the HP Photosmart off and open the ink cartridge door. Remove any objects that are
blocking the print head assembly (including any packing materials), and then turn the
HP Photosmart on again. Follow the prompts on the...

A red X appears on the USB connect promptCause: Normally, a green check appears indicating that the usb connection is
successful. A red X indicates that the usb connection failed.
Solution: Check that the HP Photosmart is turned on, and then try the usb
connection again.
To retry the usb connection
1. Unplug the HP Photosmart power cord, and then plug it in again.
2. Verify that the USB cable and power cord are plugged in.
3.Click  Retry  to retry the connection. If this does not work, continue to the...

For more information, see:
“
Uninstall and reinstall the software” on page 123
The registration screen does not appearCause: The registration screen did not launch automatically.
Solution: You can access the registration (Sign up now) screen from the Windows
taskbar by clicking  Start, pointing to  Programs or All Programs , HP , Photosmart
D7400 series , and then clicking  Product Registration .
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable...

1.On the Windows taskbar, click  Start, Settings , Control Panel  (or just Control
Panel ).
2. Double-click  Add/Remove Programs  (or click Uninstall a program ).
3. Select  HP Photosmart Prin ter Driver Software, and then click Change/Remove .
Follow the onscree n instructions.
4. Disconnect the HP Photosmart from your computer.
5. Restart your computer.
NOTE: It is important that you disconnect the HP Photosmart before restarting
your computer. Do not connect the HP Photosmart to your computer until...

Cause:The HP Photosmart is turned off.
Solution: Turn the HP Photosmart on.
Cause:The computer is turned off.
Solution: Turn the computer on.
Cause:The HP Photosmart is not properly connected to the computer.
Solution: Check the connection from the HP Photosmart to your computer. Verify
that the USB cable is securely plugged into the USB port on the back of the
HP Photosmart. Make sure the other end of the USB cable is plugged into a USB port
on your computer. After the cable is connected properly, turn...

The computer is unable to discover the HP PhotosmartCause: Cables are not connected properly.
Solution: Check the following cables to ens ure they are connected properly.
• Cables between the HP Photosmart and the hub or router
• Cables between the hub or router and your computer
• Cables to and from your modem or HP Photosmart Internet connection (if
applicable)
Cause: Your computers Local Area  Network card (LAN card) is not set up properly.
Solution: Make sure that your LAN card is set up properly....

Cause:You were able to connect the HP Photosmart to the network previously, but
now it will not connect.
Solution: Turn off the HP Photosmart, the computer, and the router. Wait 30
seconds. Turn on the router first, and then turn on the HP Photosmart and the
computer.
Cause: The HP Photosmart and computer are not connected to the same network.
Solution: Try accessing the Embedded Web Server on the HP Photosmart. To find
the IP address, print a network configuration page.
Related topics
•“
View and print...

applications after installation is complete. If you see firewall pop-up messages, you
must always accept or allow the pop-up messages.
If the screen still appears, try uninstalling the HP Photosmart software, rebooting your
computer, and temporarily disabling your firewall before reinstalling the
HP Photosmart software. You can re-enable your firewall application after installation
is complete. If you still see firewall pop-up messages, you must always accept or allow
the pop-up messages.
For more...

bit. Assuming the equipment is functioning properly, try doing the following things
separately or in combination:
•If there is a long distance between your computer or wireless router and the
HP Photosmart, move them closer together.
• If there are metal objects (such as a metal bookcase or refrigerator) in the
transmission path, clear the path between the HP Photosmart and the computer
or wireless router.
• If a cordless telephone, microwave, or other device that emits radio signals
transmitting at 2.4...