HP Photosmart D7460 User Manual

Chapter 10
110 Maintain the HP Photosmart
Maintain the HP Photosmart
 

11 Shop for ink supplies
For a list of ink cartridge numbers, see the printed documentation that came with the
HP Photosmart. You can also use the software that came with the HP Photosmart to find
out the reorder number for all the ink cartridges. You can order ink cartridges online from
the HP Web site. Additionally, you can contact a local HP reseller to find out the correct
ink cartridge reorder numbers for your device and purchase ink cartridges.
To order genuine HP supplies for the HP Photosmart,...

Chapter 11
112 Shop for ink supplies
Shop for ink supplies
 

12 Troubleshooting
This section contains the following topics:
•
Troubleshooting tips
•
Hardware setup troubleshooting
•
Software installation troubleshooting
•
Network troubleshooting
•
Print quality troubleshooting
•
Print troubleshooting
•
Memory card and front USB port troubleshooting
•
Errors
Troubleshooting tips
This section contains the following topics:
•
Communication problems over a USB connection
•
Information on ink cartridges and the print head
•
Information on paper
•
Clear paper jams
•...

sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn the HP Photosmart off and then on again.
•If you are connecting the HP Photosmart through a USB hub, make sure the hub is
turned on. If the hub is on, try connecting directly to your computer.
• Check other printers or scanners. You migh t need to disconnect older products from
your computer.
• Try connecting the USB cable to another USB port on your computer. After you check
the...

•Clean the print head when you notice a significant decrease in print quality.
• Do not clean the print head unnecessarily. This wastes ink and shortens the life of
the cartridges.
• Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation
can cause temporary printing problems.
Information on paper
The HP Photosmart is designed to work well with most paper types. Test a variety of
paper types before buying a large quantity. Find a paper type that works well and is easy...

3.Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check
the rollers and wheels for torn pieces of paper that might be remaining inside the
device. If you do not remove all the pieces of paper from the HP Photosmart, more
paper jams are likely to occur.
4. Replace the rear door. Gently push the door forward until it snaps into place.
5. Turn on the HP Photosmart, and then touch  OK to continue the current job.
To clear a paper jam from the...

4.Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check
the rollers and wheels for torn pieces of paper that might be remaining inside the
device. If you do not remove all the pieces of paper from the HP Photosmart, more
paper jams are likely to occur.
5. Close the top door.
6. Close the ink cartridge door.
7.Turn on the HP Photosmart, and then touch  OK to continue the current job.
View the Readme file
You might want to refer to the...

4.Turn off the HP Photosmart, wait one minute, then restart it.
5. Reinstall the HP Photosmart software.
CAUTION: Do not connect the USB cable to the computer until prompted by the
software installation screen.
This section contains the following topics:
•
The HP Photosmart will not turn on
•
I connected the USB cable, but I am having problems using the HP Photosmart with
my computer
•
The display shows the wrong language
•
The wrong measurements are showing in menus on the display
•
I received a...

•Test the power outlet to make sure it is working. Plug in an appliance that you
know works, and see if the appliance has power. If not, then there might be a
problem with the power outlet.
• If you plugged the HP Photosmart into a switched outlet, make sure the switch is
on. If it is switched to on but still does not work, then there might be a problem
with the power outlet.
Cause: You pressed the  On button too quickly.
Solution: The HP Photosmart might not respond if you press the  On button too...