HP PhotoSmart C6283 User Manual

•Photo tray cannot disengage
•
Two-sided printing accessory is missing
Firmware revision mismatch Cause: The revision number of the HP All-in-One firmware does not match the
revision number of the software.
Solution: To find support and warranty information, go to the HP Web site at
www.hp.com/support . If prompted, choose your country/region, and then click
Contact HP  for information on calling for technical support.
Mechanism error
Cause: The HP All-in-One has a paper jam.
Solution: Clear the paper...

tap the stack of paper against a flat surface, and reload the paper into the photo tray.
Follow the prompts on the display or the computer screen to continue your print job.
Cause:The paper is not feeding properly or is loaded incorrectly.
Solution: Make sure you have paper loaded correctly in the photo tray.
Cause:There might be too much paper loaded in the photo tray.
Solution: Do not overload the photo tray; make sure the stack of photo paper fits
within the photo tray and is no higher than the top...

Solution:Push the output tray all the way down.
Two-sided printing accessory is missing
Cause: The Two-sided printing accessory is not installed or it is installed incorrectly.
Solution: Firmly insert the Two-sided printing  accessory into the back of the device
until both sides snap into place.
NOTE: Do not press the buttons on either side of the accessory when installing
it. Use the buttons only when removing the accessory from the device.
File messages
The following is a list of file-related error...

HP Photosmart Software. The copies might not be damaged. If these solutions do
not work, retake the photos with your digital camera as a last resort.
Cause:There are no photos found on the memory card.
Solution: Take some photos with your digital camera, or if you previously saved
photos on your computer, you can print them using the HP Photosmart Software.
File not found
Cause: There is not enough available memory on your computer to create a print
preview file.
Solution: Close some applications and...

Cause:The file system is corrupted.
Solution: Check the display for an error message telling you that the images on the
memory card are corrupted.
If the file system on  the card is corrupt, reformat the memory  card in your digital
camera.
CAUTION: Reformatting the memory card will delete any photos stored on the
card. If you have previously transferred the photos from your memory card to a
computer, try printing the photos from the computer. Otherwise, you will need to
retake any photos you might have...

Solution:Remove all but one memory card. The HP All-in-One reads the remaining
memory card and displays the first photo stored on the memory card.
Cause: You have inserted a Compact Flash memory card backwards or upside
down.
Solution: Remove the memory card and reinsert it correctly. The front label of the
Compact Flash ca rd faces left.
Cause:You have not fully inserted the memory card.
Solution: Remove the memory card and reinsert  it in the memory card slot until it
stops.
Disconnected
Cause:...

Solution:Make sure you fully insert the memory card into the appropriate slot on
the HP All-in-One, and then try the task again.
Card access error
Cause: There are two or more memory cards inserted into the HP All-in-One at the
same time.
Solution: Remove all but one memory card. The HP All-in-One reads the remaining
memory card and displays the first photo stored on the memory card.
Cause: You have inserted a Compact Flash memory card backwards or upside
down.
Solution: Remove the memory card and...

If the memory card is not inserted properly, the HP All-in-One will not respond and
the Photo light (near the memory card slots) will not turn on.
After the memory card has been inserted properly, the Photo light will blink for a few
seconds, and then remain lit.
Card is damagedCause: You formatted the card on a Windows XP computer. By default, Windows
XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32
format. Digital cameras and other devices use the FAT (FAT16 or FAT12)...

For more information, see:
“
Load full-size paper” on page 37
Ink is dryingCause: Transparencies and some other media require a drying time that is longer
than normal.
Solution: Leave the sheet in the output tray until the message disappears. If it is
necessary to remove the printed sheet before the message disappears, carefully hold
the printed sheet on the underside or the edges, and place it on a flat surface to dry.
Out of paper
Cause: There is not enough paper in the input tray.
Solution: If the HP...

Paper mismatchCause: The print setting for the print job does not match the paper type or size
loaded in the HP All-in-One.
Solution: Change the print setting or load the appropriate paper in the input tray.
For more information, see:
“
Change the print settings for the current job” on page 46
“
Information on paper” on page 111
Paper mismatch for photo
Cause: The image size for the photo is larger than the paper loaded.
Solution: Replace the paper in the input tray with a larger sized paper. To...