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HP PhotoSmart C6283 User Manual

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Page 111

sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn the HP All-in-One off and then on again.
•If you are connecting the HP All-in-One through a USB hub, make sure the hub is
turned on. If the hub is on, try connecting directly to your computer.
• Check other printers or scanners. You migh t need to disconnect older products from
your computer.
• Try connecting the USB cable to another USB port on your computer. After you check
the...

Page 112

•Do not clean the print head unnecessarily. This wastes ink and shortens the life of
the cartridges.
• Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation
can cause temporary printing problems.
Information on paper
The HP All-in-One is designed to work well with most paper types. Test a variety of paper
types before buying a large quantity. Find a paper type that works well and is easy to
purchase. HP Premium papers are designed for the best quality results. In...

Page 113

3.Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check
the rollers and wheels for torn pieces of paper that might be remaining inside the
device. If you do not remove all the pieces of paper from the HP All-in-One, more
paper jams are likely to occur.
4. If the paper jam is cleared, proceed to step 5.
If the paper jam is not cleared, do the following:
a. Open the Two-sided printing accessory by pulling the tabs up.
b . Remove any paper...

Page 114

The HP All-in-One will not turn onCause: The HP All-in-One is not properly connected to a power supply.
Solution:
• Make sure the power cord is firmly connected to both the HP All-in-One and the
power adapter. Plug the power cord into a grounded power outlet, surge protector,
or power strip.
1Power connection
2Power cord and adapter
3Grounded power outlet
•If you are using a power strip, make sure the power strip is on. Or, try plugging
the HP All-in-One directly into a grounded power outlet.
• Test the...

Page 115

I connected the USB cable, but I am having problems using the HP All-in-One with
my computerCause: The USB cable was connected before the software was installed.
Connecting the USB cable before prompted can cause errors.
Solution: You must first install the software that came with the HP All-in-One before
connecting the USB cable. During installation, do not plug in the USB cable until
prompted by the onscreen instructions.
Once you have installed the software, connecting your computer to the HP...

Page 116

Solution:You can change the country/region settings from the  Preferences menu.
For more information, see:
“
Set your language and country/region” on page 15
I received a message on the display that the printer alignment failed Cause: The incorrect type of paper is loaded in the input tray (for example, colored
paper, paper with text on it or, certain recycled paper).
Solution: Load unused plain white letter or A4 paper into the input tray, and then
try the alignment again.
If the alignment fails again,...

Page 117

I received a message on the display about a paper jam or a blocked print head
assemblyCause: The HP All-in-One has a paper jam.
Solution: Clear the paper jam, and then follow the prompts on the display or the
computer screen to continue.
For more information, see:
“
Clear paper jams” on page 111
Cause: The print head assembly is blocked.
Solution: There might be some packing material inside the HP All-in-One. Turn the
HP All-in-One off and open the ink cartridge door. Remove any objects that are...

Page 118

Solution:Click Details  to see what the specific problem is, and then correct the
problem before attempting to install the software.
A red X appears on the USB connect prompt
Cause: Normally, a green check appears indicating that the USB connection is
successful. A red X indicates that the USB connection failed.
Solution: Check that the HP All-in-One is turned on, and then try the USB
connection again.
To retry the USB connection
1. Unplug the HP All-in-One power cord, and then plug it in again.
2....

Page 119

in-One application files from your computer. Make sure to remove them properly using
the uninstall utility provided when you installed the software that came with the HP All-
in-One.
For more information, see:
“
Uninstall and reinstall the software” on page 118
The registration screen does not appearCause: The registration screen did not launch automatically.
Solution: You can access the registration (Sign up now) screen from the Windows
taskbar by clicking  Start, pointing to  Programs or All Programs...

Page 120

To uninstall from a Windows computer, method 2
NOTE:Use this method if  Uninstall is not available in the Windows Start menu.
1.On the Windows  taskbar, click Start, Settings , Control Panel .
2. Double-click  Add/Remove Programs .
3. Select  HP Photosmart All-In-One Driver Software , and then click Change/
Remove .
Follow the onscreen instructions.
4. Disconnect the HP All-in-One from your computer.
5. Restart your computer.
NOTE: It is important that you disconnect the HP All-in-One before restarting...
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