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HP PhotoSmart C6283 User Manual

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Page 141

Solution:Remove one of the memory cards. You can use only one memory card
at a time.
Cause: The file system is corrupted.
Solution: Check the display for an error message telling you about the problem and
how to solve it.
If the file system on  the card is corrupt, reformat the memory  card in your digital
camera.
CAUTION: Reformatting the memory card will delete any photos stored on the
card. If you have previously transferred the photos from your memory card to a
computer, try printing the photos from...

Page 142

Solution:Install the HP Photosmart Software that came with the HP All-in-One. If
it is installed, restart your computer.
To install the HP Photosmart Software
1. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then
start the Setup program.
2. When prompted, click  Install More Software  to install the HP Photosmart
Software.
3. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with the HP All-in-One.
Cause: The HP All-in-One is turned off....

Page 143

The CIFS server is included in all network-connected HP All-in-One devices. It
provides network drive letter access to the memory card in the HP All-in-One. This
lets you read/write files on the network from the memory card in the HP All-in-One.
The CIFS server appears on your computer as a network drive. In addition to reading/
writing files from your memory card, you can also create folders and store other
information.
Solution: If a file name was created with Unicode by another application, it will...

Page 144

•Text format is incorrect
•
Text is incorrect or missing
•
The scan feature does not work
Scan halts Cause: The computer system resources might be low.
Solution: Turn off the HP All-in-One and then turn it back on. Turn off the computer
and then turn it back on.
If this does not work, try changing the scan to a lower resolution.
Scan fails
Cause: The computer is not turned on.
Solution: Turn on your computer.
Cause:Your computer is not connected to the HP All-in-One by a USB cable or
network cable....

Page 145

Solution:Load your original print side down on the right front corner of the glass.
Scanned image is incorrectly cropped
Cause: The software is set to automatically crop scanned pictures.
Solution: The Autocrop  feature crops anything that is not part of the main image.
Sometimes this might not be what you want. In that case, you can turn off
autocropping and crop the scanned image manually, or not at all.
Scanned image has incorrect page layout
Cause: Automatic cropping is changing the page layout....

Page 146

Text is incorrect or missingCause: The brightness is not set correctly.
Solution: Adjust the brightness, and then rescan the original.
Cause:Debris might be stuck on the glass or on the back of the document lid. This
can cause poor-quality scans.
Solution: Clean the glass and lid backing.
For more information, see:
•“
Clean the lid backing” on page 98
•“
Clean the glass” on page 97
Cause: The scan document settings are not set to the correct optical character
recognition (OCR) language. The  OCR...

Page 147

•Parts of the original do not appear or are cut off
•
Fit to Page is not working as expected
•
A borderless copy has white space around the edges
•
The image is cropped when I make a borderless copy
•
The printout is blank
Copies are too light or too dark Cause: The Lighter/Darker  setting for the HP All-in-One  is set too light or too dark.
Solution: Adjust the lightness and darkness of the copies.
For more information, see:
“
Adjust the lightness and darkness of your copy” on page 89
Cause: The...

Page 148

Solution:Clear the paper jam and remove any torn paper that remains in the HP All-
in-One.
For more information, see:
“
Clear paper jams” on page 111
Parts of the original do not appear or are cut off
Cause: The original is placed incorrectly on the glass.
Solution: Load your original print side down on the right front corner of the glass.
For more information, see:
“
Load originals” on page 33
Cause: The original fills the entire sheet.
Solution: If the image or text on your original fills the entire...

Page 149

Solution:Load your original print side down on the right front corner of the glass.
For more information, see:
“
Load originals” on page 33 .
Cause:Debris might be stuck on the glass or on the back of the document lid. The
HP All-in-One interprets anything it detects on the glass as part of the image.
Solution: Turn off the HP All-in-One, and then use a soft cloth to wipe the glass
and the back of the document lid.
For more information, see:
•“
Clean the glass” on page 97
•“
Clean the lid backing” on...

Page 150

The image is cropped when I make a borderless copyCause: The HP All-in-One cropped some of the image around the margins of the
copy to achieve a borderless print without changing the proportions of the original.
Solution: If you want to enlarge a photo to fit a full-size page without cropping the
edges, use  Fit to Page.
For more information, see:
•“
Resize an original to fit onto letter or A4 paper” on page 91
•“
Resize an original using custom settings” on page 91
Cause: The original is larger than...
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