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HP PhotoSmart C6283 User Manual

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Page 171

Support process
If you have a problem, follow these steps:
1.Check the documentation that came with the HP All-in-One.
2. Visit the HP online support Web site at 
www.hp.com/support . HP online support is available to
all HP customers. It is the fastest source for  up-to-date device information and expert assistance
and includes the following features:
• Fast access to qualified online support specialists
• Software and driver updates for the HP All-in-One
• Valuable HP All-in-One and troubleshooting...

Page 172

HP support by phone
For a list of support phone numbers, see the printed documentation that came with the device.
This section contains the following topics:
•
Phone support period
•
Placing a call
•
After the phone support period
Phone support period
One year of phone support is available in North Am erica, Asia Pacific, and Latin America (including
Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa, go to
www.hp.com/support. Standard phone company charges...

Page 173

HP Quick Exchange Service (Japan)
For instructions on how to pack your device for exchange, see “Pack the HP All-in-One”
on page 174 .
HP Korea customer support
Chapter 15
172 HP warranty and support
HP warranty and support
 

Page 174

Prepare the HP All-in-One for shipment
If, after contacting HP support or returning to the point of purchase, you are requested to send the
HP All-in-One in for service, make sure you remove and keep the following items before returning
your device:
• The control panel faceplate
• The power cord, USB cable, and any other cable connected to the HP All-in-One
CAUTION: The replacement HP All-in-One will not  be shipped with a power cord. Store
the power cord in a safe place until  the replacement HP...

Page 175

4.Retain the control panel faceplate. Do not return  the control panel faceplate with the HP All-in-
One.
CAUTION: The replacement HP All-in-One might not  come with a control panel faceplate.
Store your control panel faceplate in a safe  place, and when the replacement HP All-in-One
arrives, reattach your control panel faceplate.  You must attach your control panel faceplate
to use the control panel functions on the replacement HP All-in-One.
NOTE: See the Setup Guide that came with the HP All-in-One...

Page 176

16 Technical information
The technical specifications and international regulatory information for the HP All-in-One are
provided in this section.
For additional specifications, see  the printed documentation that came with the HP All-in-One.
This section contains  the following topics:
•
Specifications
•
Environmental product stewardship program
•
Regulatory notices
Specifications
Technical specifications for the HP All-in-One  are provided in this section. For additional
specifications, see the...

Page 177

Print specifications
•Up to 1200 x 1200 rendered dpi black when printing from a computer
• Up to 4800 x 1200 optimized dpi color when printing from a computer and 1200-input dpi
• Print speeds vary according to the complexity of the document
• Panorama-size printing
• Method: drop-on-demand thermal inkjet
• Language: PCL3 GUI
• Duty cycle: Up to 3000 printed pages per month
Copy specifications
• Digital image processing
• Up to 9 copies from or iginal (depends on model)
• Copy speeds vary according to...

Page 178

•HP inkjet supplies recycling program
•
Energy Star® notice
•
Special handling of materials
•
Attention California users
•
Battery disposal in the Netherlands
•
Battery disposal in Taiwan
•
Disposal of waste equipment by users in  private households in the European Union
Paper use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.
Plastics
Plastic parts over 25 grams are marked according  to international standards that enhance the ability
to identify plastics...

Page 179

Special handling of materials
This HP product contains a lithium-manganese dioxide battery located on the main printed circuit
assembly that may require s pecial handling at end-of-life.
Attention California users
The battery supplied with this product may contai n perchlorate material. Special handling may apply.
For more information, go to the following Web site:
www.dtsc.ca.gov/hazardouswaste/perchlorate
Battery disposal in  the Netherlands
Dit HP Product bevat een lithium-manganese-dioxide...

Page 180

Disposal of waste equipment by users in private households in the European Union
Disposal of Waste Equipment by Users in Private Households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste 
equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. T he separate collection...
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