HP Photosmart C4599 User Manual

							
Chapter 10
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11 Maintain the HP All-in-One
The HP All-in-One requires little maintenance. Sometimes you might want to clean the
glass and lid backing to remove surface dust and ensure that your copies and scans
remain clear. You will also need to replace, align, or clean your print cartridges from time
to time. This section provides instructions for keeping the HP All-in-One in top working
condition. Perform these simple maintenance procedures as necessary.
This section contains the following topics:
•
Work with print cartridges
•
Print a self-test report
•
Clean the HP All-in-One
•
Turn off the HP All-in-One
Work with print cartridges
To ensure the best print quality from the HP All-in-One, you will need to perform some
simple maintenance procedures. This section  provides guidelines for handling the print
cartridges and instructions for replacing, aligning, and cleaning the print cartridges.
This section contains the following topics:
•
Handle the print cartridges
•
Check the estimated ink levels
•
Replace the print cartridges
•
Use a photo print cartridge
•
Use the print cartridge protector
•
Remove ink from your skin and clothing
•
Ink-backup mode
•
Advanced print cartridge maintenance
Handle the print cartridges
Before you replace or clean a print cartridge, you should know the part names and how
to handle the print cartridges.
1Copper-colored contacts
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2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
Hold the print cartridges by their black plastic sides, with the label on top. Do not touch
the copper-colored contacts or the ink nozzles.
NOTE:Handle the print cartridges carefully. Dropping or jarring cartridges can cause
temporary printing problems, or even permanent damage.
Check the estimated ink levels
You can easily check the ink supply level to determine how soon you might need to
replace a print cartridge. The ink supply level shows an estimate of the amount of ink
remaining in the print cartridges . Actual ink levels may vary.
TIP:You can also print a self-test report to see if your print cartridges might need to
be replaced.
NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that
has been used in another printer, the ink level indicator might be inaccurate or
unavailable.
NOTE: Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not have to replace the
cartridges until the print quality is unacceptable.
NOTE: Ink from the cartridges is used in the printing process in a number of different
ways, including in the initialization process, which prepares the product and cartridges
for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing
smoothly. In addition, some residual ink is left in the cartridge after it is used. For more
information, see 
www.hp.com/go/inkusage .
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To check the ink levels from the HP Photosmart Software
1.In the HP Solution Center, click  Settings, point to  Print Settings , and then click
Printer Toolbox .
NOTE:You can also open the  Printer Toolbox from the Print Properties  dialog
box. In the  Print Properties  dialog box, click the  Features tab, and then click the
Printer Services  button.
The Printer Toolbox  appears.
2. Click the  Estimated Ink Level  tab.
The estimated ink levels for the print cartridges appear.
Replace the print cartridges
Follow these instructions when the ink level is low.
NOTE: When the ink level for the print cartridge is low, a message appears on your
computer screen. You can also check the ink levels by using the software installed
with the HP All-in-One.
NOTE: Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warnin g message, consider having a replacement
cartridge available to avoid possible printing delays. You do not have to replace the
cartridges until the print quality is unacceptable.
When you receive a low-ink warning message, make sure you have a replacement print
cartridge available. You should also replace the print cartridges when you see faded text
or if you experience print quality issues related to the print cartridges.
To order print cartridges for the HP All-in-One, go to 
www.hp.com/buy/supplies . If
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
NOTE: At this time, some portions of the HP Web site are available in English only.
Choose the right cartridge combination
Choose the best combination of cartridges for your print job:
•Everyday printing: Use a black cartridge along with a tri-color cartridge.
• Color photos: Use a photo cartridge along with a tri-color cartridge.
To replace the print cartridges
1. Make sure the product is turned on.
CAUTION: If the product is turned off when you open the print cartridge door to
access the print cartridges, it will not release the cartridges for changing. You
might damage the product if the print cartridges are not docked safely when you
try to remove them.
2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
3. Open the print cartridge door.
The print carriage moves to the far right side of the product.
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4.Wait until the print carriage is idle and silent. Lightly press down on a print cartridge
to release it, and then pull the print cartridge toward you out of its slot.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge from
the slot on the right.
1Print cartridge slot for the tri-color print cartridge
2Print cartridge slot for the black and photo print cartridges
TIP: If you are removing the black print cartridge in order to install the photo print
cartridge, store the black print cartridge in the print cartridge protector or an airtight
plastic container.
5. Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
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1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
CAUTION:Do not touch the copper-colored contacts or ink nozzles. Also, do
not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad
electrical connections.
6. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into
the empty cartridge slo t. Make sure you push the print cartridge in firmly until it snaps
into place.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
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7.Close the print cartridge door.
8.When prompted, press  OK.
The product prints a print cartridge alignment page.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
9. Load the page print side down on the right front corner of the glass, and then press
OK to scan the page.
10. When the On button stops flashing, the alignment is complete. Remove the alignment
page and recycle or discard it.
Related topics
•“
Align the print cartridges” on page 87
•“
Use a photo print cartridge” on page 84
•“
Use the print cartridge protector” on page 84
Use a photo print cartridge
You can optimize the quality of the color photos you print and copy with the HP All-in-
One by purchasing a photo print cartridge. Remove the black print cartridge and insert
the photo print cartridge in its place. With the tri-color print cartridge and photo print
cartridge installed,  you have a six-ink system, which  provides enhanced quality color
photos.
When you want to print regular text documents, swap the black print cartridge back in.
Use a print cartridge protector or an airtight  plastic container to keep your print cartridge
secure when it is not being used.
Related topics
•“
Replace the print cartridges” on page 81
•“
Use the print cartridge protector” on page 84
Use the print cartridge protector
In some countries/regions, when you purchase a photo print cartridge, you might also
receive a print cartridge protector. In other countries/regions, a print cartridge protector
comes in the box with the HP All-in-One. If neither your print cartridge nor the HP All-in-
One came with a print cartridge protector, you can use an airtight plastic container to
protect your print cartridge.
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NOTE:If you use a plastic container, make sure the ink nozzles on the print cartridge
do not touch the plastic.
The print cartridge protector is designed to keep a print cartridge secure and prevent it
from drying out when it is not being used. Whenever you remove a print cartridge from
the HP All-in-One with the intention of using it again later, store it in the print cartridge
protector. For example, store the black print ca rtridge in a print cartridge protector if you
are removing it so you can print high-quality photos with the photo and tri-color print
cartridges.
To insert a print cartridge into the print cartridge protector
▲ Place the print cartridge into the print cartridge protector at a slight angle and snap it
securely into place.
To remove the print cartridge from the print cartridge protector
▲Press down on the top of the print cartridge protector to release the print cartridge,
and then gently remove the print cartridge out of the print cartridge protector.
Remove ink from your skin and clothing
Follow these instructions to remove ink from your skin and clothing:
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SurfaceRemedy
SkinWash the area with an abrasive soap.
White fabricWash the fabric in cold water and use chlorine bleach.
Color fabricWash the fabric in  cold water and use sudsy ammonia.
CAUTION: Always use cold water to remove ink from fabric. Warm or hot water can
set the ink into the fabric.
Ink-backup mode
Use the ink-backup mode to operate the HP All-in-One with only one print cartridge. The
ink-backup mode is initiated when a print cartridge is removed from the print cartridge
carriage. During ink-backup mode, the product can only print jobs from the computer.
You cannot initiate a print job from the contro l panel (such as copying or printing from a
memory card).
NOTE: When the HP All-in-One operates in ink-backup mode, a message is
displayed on screen. If the message is displayed and two print cartridges are installed
in the product, verify that the protective piece of plastic tape has been removed from
each print cartridge. When plastic tape covers the print cartridge contacts, the product
cannot detect that the print cartridge is installed.
For more information about ink-backup mode, see the following topics:
•
Ink-backup mode output
•
Exit ink-backup mode
Ink-backup mode output
Printing in ink-backup mode slows the HP All-in-One and affects the quality of printouts.
Installed pr int cartridgeResult
Black print cartridgeColors print as grayscale.
Tri-color print cartridgeColors print but black is grayed and is not a true black.
Photo print cartridgeColors print as grayscale.
NOTE:HP does not recommend using the photo print cartridge for ink-backup mode.
Exit ink-backup mode
Install two print cartridges in the HP All-in-One to exit ink-backup mode.
Related topics
“
Replace the print cartridges” on page 81
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Advanced print cartridge maintenance
If you are experiencing problems with printing, you might have a problem with one or both
of the print cartridges. You should perform the procedures in the following sections only
when directed to do so for resolving print quality issues.
Performing the aligning and cleaning procedures unnecessarily can waste ink and
shorten the life of the cartridges.
If you receive an error message about the print cartridges, see  “
Print cartridge
messages” on page 215 for more information.
This section contains the following topics:
•
Align the print cartridges
•
Clean the print cartridges
•
Clean the print cartridge contacts
•
Clean the area around the ink nozzles
Align the print cartridges
The product aligns the cartridges every time a new print cartridge is installed. You can
also align the print cartridges at any time from the software you installed with the product
to help resolve print quality issues. Aligning the print cartridges ensures high-quality
output.
NOTE: If you remove and reinstall the same print cartridge, the product will not
prompt you to align the print cartridges. The product remembers the alignment values
for that print cartridge, so you do not need to realign the print cartridges.
To align newly installed print cartridges
1. When prompted, ensure plain white letter or A4 paper is loaded in the input tray, then
press the button next to  OK.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
The product prints a test page, aligns the  print cartridges, and calibrates the printer.
2. Load the page print side down on the right front corner of the glass, and then press
the button next to  OK to scan the page.
When the On button stops flashing, the alignment is complete and the page can be
removed. Recycle or  discard the page.
To align the print cartridges from the HP Photosmart Software
1. Load letter or A4 unused plain white paper into the input tray.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
2. In the HP Solution Center, click  Settings.
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