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HP Officejet J5780 User Manual

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Page 111

There is a glass strip under the automatic document feeder.
5.Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
CAUTION:Do not use abrasives, acetone, benzene, or carbon tetrachloride on
the glass, since they can damage it. Do not place or spray liquid directly on the
glass. The liquid might seep under the glass and damage the device.
6.Lower the automatic document feeder mechanism, and then close the cover of the
automatic document feeder.
7.Close the...

Page 112

Related topics
Print a self-test report
Print a self-test report
If you are experiencing problems with printing, print a self-test report before you replace
the print cartridges. This report provides useful information on several aspects of your
device, including your print cartridges.
To print a self-test report
1.Load letter, A4, or legal unused plain white paper into the input tray.
2.Press Setup.
3.Press 2, then press 4.
This selects Print Report and then selects Self-Test Report.
The HP All-in-One...

Page 113

Work with print cartridges
To ensure the best print quality from the HP All-in-One, you will need to perform some
simple maintenance procedures and, when prompted by a message on the display,
replace the print cartridges.
NOTE:Ink from cartridges is used in the printing process in a number of different
ways, including in the initialization process, which prepares the device and cartridges
for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing
smoothly. In addition, some...

Page 114

NOTE:Handle the print cartridges carefully. Dropping or jarring cartridges can cause
temporary printing problems, or even permanent damage.
Replace the print cartridges
Follow these instructions when the ink level is low.
NOTE:When the ink level for the print cartridge is low, a message appears on the
display. You can also check the ink levels by using the HP Photosmart Studio (Mac)
Software on your computer.
NOTE:When the ink level for the print cartridge is low, a message appears on the
display. You...

Page 115

3.Wait until the print carriage is idle and silent, and then lightly press down on a print
cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black print cartridge, remove the print cartridge from the slot
on the right.
1Print cartridge slot for the tri-color print cartridge
2Print cartridge slot for the black print cartridges
4.Pull the print cartridge toward you out of its slot.
5.If you are...

Page 116

6.Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
CAUTION:Do not touch the copper-colored contacts or ink nozzles. Touching
these parts can result in clogs, ink failure, and bad electrical connections.
7.Slide the new print cartridge forward into the empty slot. Then gently...

Page 117

8.Close the print cartridge door.
9.If you installed a new print cartridge, the print cartridge alignment process begins.
10.Make sure you have plain paper loaded in the input tray, and press OK.
The HP All-in-One prints a print cartridge alignment sheet.
11.Load the print cartridge alignment sheet print side up and top first in the center of the
document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge
alignment sheet.
Related topics...

Page 118

Use the print cartridge protector
In some countries/regions, when you purchase a photo print cartridge, you might also
receive a print cartridge protector. In other countries/regions, a print cartridge protector
comes in the box with the HP All-in-One. If neither your print cartridge nor the HP All-in-
One came with a print cartridge protector, you can use an airtight plastic container to
protect your print cartridge.
The print cartridge protector is designed to keep a print cartridge secure and prevent...

Page 119

NOTE:If you remove and reinstall the same print cartridge, the HP All-in-One will
not prompt you to align the print cartridges. The HP All-in-One remembers the
alignment values for that print cartridge, so you do not need to realign the print
cartridges.
To align the print cartridges from the control panel when prompted
1.Load letter, A4, or legal unused plain white paper into the input tray.
NOTE:If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will...

Page 120

To align the print cartridges from the HP Solution Center Software
1.Load letter, A4, or legal unused plain white paper into the input tray.
NOTE:If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge.
Contact HP Support. Go to 
www.hp.com/support. If prompted, choose your...
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