HP Officejet J5780 User Manual

Solution:Check the estimated ink levels remaining in the print cartridges. If the
print cartridges are low or out of ink, you might need to replace the print cartridges.
If there is ink remaining in the print cartridges, but you are still noticing a problem,
print a self-test report to determine if there is a problem with the print cartridges. If the
self-test report shows a problem, clean the print cartridges. If the problem persists,
you might need to replace the print cartridges.
For more information...

Solution:Adjust the lightness and darkness of the copies.
To adjust the copy contrast from the control panel
1.Make sure you have paper loaded in the input tray.
2.Load your original print side down on the right front corner of the glass or print
side up in the document feeder tray.
If you use the document feeder tray, place the pages so that the top edge of the
document goes in first.
3.In the Copy area, press Menu repeatedly until Lighter / Darker appears.
4.Do one of the following:
•Press 
 to darken...

Solution:
To clean the glass
1.Turn off the HP All-in-One, and raise the lid.
2.Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
CAUTION:Do not use abrasives, acetone, benzene, or carbon tetrachloride
on the glass, since they can damage it. Do not place or spray liquid directly
on the glass. The liquid might seep under the glass and damage the device.
3.Dry the glass with a dry, soft, lint-free cloth to prevent spotting.
4.Turn on the HP All-in-One.
To...

Cause:The Paper Type copy or print setting is incorrect.
Solution:Change the Paper Type setting to match the type of paper loaded in the
input tray.
To set the paper type for copies
1.In the Copy area, press Menu repeatedly until Paper Type appears.
2.Press 
 until the appropriate paper type appears.
3.Press Start Copy Black or Start Copy Color.
To set the paper type for printing
1.Make sure you have paper loaded in the input tray.
2.On the File menu in your software application, click Print.
3.Make sure...

Solution:Load paper with the print side down. For example, if you are loading
glossy photo paper, load the paper with the glossy side down.
Printouts have vertical streaks
Cause:The paper type is not suitable for the HP All-in-One.
Solution:If the paper you are using is too fibrous, the ink applied by the HP All-in-
One might not fully cover the surface of the paper. Use HP Premium Papers or any
other paper type that is appropriate for the HP All-in-One.
For more information on choosing paper, see...

2.Slide the paper-width guide to its outermost position.
3.Tap a stack of paper on a flat surface to align the edges, and then check the paper
for the following:
• Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
• Make sure all the paper in the stack is the same size and type.
4.Insert the stack of paper into the input tray with the short edge forward and the
print side down. Slide the stack of paper forward until it stops.
CAUTION:Make sure that the HP All-in-One is idle and...

5.Slide the paper-width guide inward until it stops at the edge of the paper.
Do not overload the input tray; make sure the stack of paper fits within the input
tray and is no higher than the top of the paper-width guide.
6.Replace the output tray.
7.Flip the tray extender up toward you.
NOTE:When you use legal-size paper, leave the tray extender closed.
Cause:The original might have been loaded incorrectly into the sending fax
machine.
Solution:Ask the sender to check that the fax was sent correctly....

Solution:Load only one type of paper at a time. When you are printing faxes, make
sure letter, A4, or legal paper is loaded in the input tray.
The print quality of the fax I received is poor
Cause:The phone line connection is noisy.
Solution:If the failure was due to noise on the phone line, contact the sender to
have them resend the fax. The quality might be better when you try again. You can
check the sound quality of the phone line by plugging a phone into the telephone wall
jack and listening for...

self-test report shows a problem, clean the print cartridges. If the problem persists,
you might need to replace the print cartridges.
For more information on print cartridges, see 
Print cartridge troubleshooting.
Cause:The sender incorrectly loaded the originals in the sending fax machine.
Solution:Check with the sender to see if they correctly loaded the originals in the
sending fax machine or accidentally sent a blank page.
Cause:The HP All-in-One picked up two sheets of paper while printing the...

Print troubleshooting
Use this section to solve these printing problems:
•
Envelopes print incorrectly
•
Borderless printing produces unexpected results
•
The HP All-in-One is not responding
•
The HP All-in-One prints meaningless characters
•
Nothing happens when I try to print
•
The pages in my document came out in the wrong order
•
My document did not print
•
The margins are not printing as expected
•
Text or graphics are cut off at the edge of the page
•
A blank page came out while printing
•
Ink is...