HP Officejet 6500A e All in One E710a User Manual

Solution 4: Check the ink levels
Solution:Check the estimated ink levels in the ink cartridges.
NOTE:Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges until print quality becomes unacceptable.
For more information, see:
Check the estimated ink levels
Cause:The ink cartridges might have insufficient ink.
If this did...

If this did not solve the issue, try the next solution.
Solution 7: Clean the printhead
Solution:Check the following potential problems, and then clean the printhead.
• Check the orange pull tab on the ink cartridges. Make sure they were
completely removed.
• Make sure all ink cartridges are correctly installed.
• Make sure you turn off the printer by using the Power button. This allows the
printer to protect the printhead.
After cleaning the printhead, print a print quality report. Evaluate the print...

NOTE:HP cannot guarantee the quality or reliability of non-HP supplies.
Printer service or repairs required as a result of using a non-HP supply are not
covered under warranty.
If you believe you purchased genuine HP ink cartridges, go to:
www.hp.com/go/anticounterfeit
Cause:Non-HP ink cartridges were being used.
If this did not solve the issue, try the next solution.
Solution 2: Check the ink levels
Solution:Check the estimated ink levels in the ink cartridges.
NOTE:Ink level alerts and indicators...

you plan to use immediately. When you have finished printing, return any unused
photo paper to the plastic bag. This prevents the photo paper from curling.
For more information, see:
Select print media
Cause:The wrong kind of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.
Solution 5: Clean the printhead
Solution:If the previous solutions did not resolve the issue, try cleaning the
printhead.
After cleaning the printhead, print a print quality report. Evaluate...

Always make sure the paper you are printing on is flat. For best results when
printing images, use HP Advanced Photo Paper.
Store photo media in its original packaging inside a resealable plastic bag on a flat
surface in a cool, dry place. When you are ready to print, remove only the paper
you plan to use immediately. When you have finished printing, return any unused
photo paper to the plastic bag. This prevents the photo paper from curling.
For more information, see:
Select print media
Cause:The wrong...

Solution 1: Make sure the paper is loaded correctly
Solution:Make sure that the paper is loaded correctly in the input tray.
For more information, see:
Load media
Cause:The paper was not loaded correctly.
If this did not solve the issue, try the next solution.
Solution 2: Check your print settings
Solution:Check the print quality setting and make sure it is not set too low.
Print the image with a high print quality setting, such as Best or Maximum dpi.
Check the media settings. Make sure the media...

Solution 5: Clean the printhead
Solution:Check the following potential problems, and then clean the printhead.
After cleaning the printhead, print a print quality report. Evaluate the print quality
report to see if the print quality problem still exists.
For more information, see:
•
Printhead maintenance
•
Print and evaluate a print quality report
Cause:The printhead needed to be cleaned.
If this did not solve the issue, try the next solution.
Solution 6: Contact HP support
Solution:Contact HP support...

Always make sure the paper you are printing on is flat. For best results when
printing images, use HP Advanced Photo Paper.
Store specialty media in its original packaging inside a resealable plastic bag on a
flat surface in a cool, dry place. When you are ready to print, remove only the paper
you plan to use immediately. When you have finished printing, return any unused
photo paper to the plastic bag. This prevents the photo paper from curling.
For more information, see:
Select print media
Cause:The...

If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause:There was a problem with the printhead.
Printouts seem blurry or fuzzy
Try the following solutions if your printout is not sharp or unclear.
NOTE:For this issue, there is not a problem with your ink supplies. Therefore,
replacing the ink cartridges or printhead is not necessary.
TIP:After reviewing the solutions in this section, you can go to HPs Web site to
see if there is...

If a digital photo or rasterized graphic has been resized, it can be blurry or fuzzy
when printed.
Cause:The image was printed in a larger size.
If this did not solve the issue, try the next solution.
Solution 4: Align the printhead
Solution:Align the printhead.
Aligning the printer can help ensure excellent print quality.
For more information, see:
Align the printhead
Cause:The printer needed to be aligned.
Vertical streaks
•Printouts have vertical streaks
Printouts have vertical streaks
Solution:HP...