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HP Officejet 6000 Wireless User Manual

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Page 81

Solution 2: Verify the paper size setting
Solution:Verify that you have selected the proper paper size setting for your
project. Make sure that you have loaded the correct paper size in the input tray.
Cause:The paper size setting might not have been set correctly for the project you
were printing.
If this did not solve the issue, try the next solution.
Solution 3: Load the stack of paper correctly
Solution:Remove the stack of paper from the input tray, reload the paper, and then
slide the paper width...

Page 82

Solution 2: Check the layout of the document
Solution:Make sure the layout of the document you are trying to print fits on a paper
size supported by the product.
To preview the print layout
1.Load the correct paper size into the input tray.
2.Preview your print job before sending it to the product.
In most software applications, click the File menu, and then click Print Preview.
3.Check the graphics in the document to make sure that the current size fits within
the printable area of the product.
4.Cancel...

Page 83

A blank page came out while printing
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Remove any extra pages or lines at the end of the document
•
Solution 2: Load paper in the input tray
•
Solution 3: Check the ink levels
•
Solution 4: Clean the printhead
•
Solution 5: Load paper in the input tray...

Page 84

Solution 5: Load paper in the input tray
Solution:If the product has only a few sheets remaining, load more paper in the
input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack
of paper against a flat surface, and reload the paper into the input tray.
For more information, see:
Load media
Cause:The product picked up two sheets of paper.
Print quality troubleshooting
Use this section to solve these print quality problems:
•
Wrong, inaccurate, or bleeding colors
•
Ink is...

Page 85

Solution 1: Make sure you are using genuine HP ink cartridges
Solution:Check to see if your ink cartridges are genuine HP ink cartridges.
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you easily produce great results,
time after time.
NOTE:HP cannot guarantee the quality or reliability of non-HP supplies. Product
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you...

Page 86

For more information, see:
Select print media
Cause:The wrong kind of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.
Solution 4: Check the ink levels
Solution:Check the estimated ink levels in the ink cartridges.
NOTE:Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alerts, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges...

Page 87

Aligning the printer can help ensure excellent print quality.
For more information, see:
Align the printhead
Cause:The printer needed to be aligned.
If this did not solve the issue, try the next solution.
Solution 7: Clean the printhead
Solution:Check the following potential problems, and then clean the printhead.
• Check the orange pull tab on the ink cartridges. Make sure they were completely
removed.
• Make sure all ink cartridges are properly installed.
• Make sure you turn off the device properly,...

Page 88

Solution 1: Make sure you are using genuine HP ink cartridges
Solution:Check to see if your ink cartridges are genuine HP ink cartridges.
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you easily produce great results,
time after time.
NOTE:HP cannot guarantee the quality or reliability of non-HP supplies. Product
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you...

Page 89

Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Advanced Photo Paper.
Store specialty media in its original packaging inside a resealable plastic bag on a
flat surface in a cool, dry place. When you are ready to print, remove only the paper
you plan to use immediately. When you have finished printing, return any unused
photo paper to the plastic bag. This will prevent the photo paper from curling.
NOTE:For this issue, there is not a problem with your...

Page 90

NOTE:For this issue, there is not a problem with your ink supplies. Therefore,
replacing the ink cartridges or printhead is not necessary.
•Solution 1: Check the paper type
•
Solution 2: Use a higher print quality setting
•
Solution 3: Rotate the image
Solution 1: Check the paper type
Solution:HP recommends that you use HP papers or any other paper type that is
appropriate for the product.
Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Advanced Photo...
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