HP Officejet 6000 Wireless User Manual

If you receive an error message about the ink cartridges, see Errors (Windows) for more
information.
This section contains the following topics:
•
Clean the printhead
•
Align the printhead
Clean the printhead
If your printed output is streaked or has any incorrect or missing colors, the printhead
might need to be cleaned.
There are two stages of cleaning. Each stage lasts about two minutes, uses one sheet
of paper, and uses an increasing amount of ink. After each stage, review the quality of
the printed...

To clean the printhead from the Toolbox (Mac OS X)
1.Click the HP Device Manager icon in the Dock.
NOTE:If HP Device Manager is not in the Dock, click the Spotlight icon on the
right side of the menu bar, type HP Device Manager in the box, and then click
the HP Device Manager entry.
2.Select Maintain Printer.
3.Select the device you want to clean and then click Select.
4.Select Clean Printheads and then click Clean.
To clean the printhead from the embedded Web server
1.Load letter, A4, or legal unused...

To align the printhead from the Toolbox (Mac OS X)
1.Click the HP Device Manager icon in the Dock.
NOTE:If HP Device Manager is not in the Dock, click the Spotlight icon on the
right side of the menu bar, type HP Device Manager in the box, and then click
the HP Device Manager entry.
2.Select Maintain Printer.
3.Select the device you want to clean and then click Select.
4.Select Align from the menu on the left, and then click Align.
To align the printhead from the embedded Web server
1.Load letter, A4, or...

Media is not coming out correctly
• Make sure the output tray extension is extended; otherwise, printed pages may fall
off the device.
• Remove excess media from the output tray. There is a limit to the number of sheets
the tray can hold.
Pages are skewing
• Make sure the media loaded in the trays is aligned to the paper guides. If needed,
pull out the trays from the device and reload the media properly, making sure that the
paper guides are properly aligned.
• Make sure the duplexer is properly...

Check the computer
Make sure the computer that you are using is connected to the network.
Check your Web browser
Make sure the Web browser meets the minimum system requirements. For more
information, see 
Embedded Web server specifications.
Check the device IP address
• To check the IP address of the device from the control panel, print the network
configuration page. For more information, see 
Understand the network configuration
or wireless status report.
• Ping the device using the IP address from the...

◦Compare the IP address listed in the dialog box and make sure it matches the IP
address listed on the network configuration page. If the IP addresses are different,
change the IP address in the dialog box to match the address on the network
configuration page.
◦Click OK twice to save the settings and close the dialog boxes.
Problems connecting to a wired network
• If the Network light on the control panel does not turn on, make sure that all of the
“General network troubleshooting” conditions are met.
•...

button two times. Then release all buttons. If a problem is detected, the printed test report
will include recommendations that might help solve the problem.
Advanced wireless troubleshooting
If you have tried the suggestions provided in the Basic troubleshooting section and are
still unable to connect to your HP device to the wireless network, try the following
suggestions in the order presented:
•
Make sure your computer is connected to your network
•
Make sure that the HP device is connected to your...

To check a wireless connection
1.Make sure that your computers wireless has been turned on. (For more information,
see the documentation that came with your computer.)
2.If you are not using a unique network name (SSID), then it is possible that your
wireless computer could be connected to a nearby network that is not yours.
The following steps can help you determine if your computer is connected to your
network.
Windows
a. Click Start, click Control Panel, point to Network Connections, and then click...

Make sure that the HP device is connected to your network
If your device is not connected to the same network as your computer, you will not be
able to use the HP device over the network. Follow the steps described in this section to
find out if your device is actively connected to the correct network.
Make sure the HP device is on the network
1.If the HP device supports Ethernet networking and is connected to an Ethernet
network, make sure an Ethernet cable is not plugged into the back of the device....

communication. Temporarily turn off any firewall security software running on your
computer and then try to access the EWS again. If you can access the EWS, try using
the HP device (for printing).
If you are able to access the EWS and use your HP device with the firewall turned off,
you will need to reconfigure your firewall settings to allow the computer and HP device
to communicate with each other over the network.
If you are able to access the EWS but are still unable to use the HP device even with...