HP Officejet 6000 Wireless User Manual

Check the device software settings
Print speed is slower when Best or Maximum dpi is selected as the print quality. To
increase the print speed, select different print settings in the device driver. For more
information, see 
Change print settings.
Low ink levels
Check the estimated ink levels in the ink cartridges.
NOTE:Ink level alerts and indicators provide estimates for planning purposes only.
When you receive a low-ink alert, consider having a replacement cartridge available
to avoid possible...

Check the margin settings
Make sure the margin settings for the document do not exceed the printable area of the
device. For more information, see 
Set minimum margins.
Check the color print settings
Make sure Print in Grayscale is not selected in the print driver.
Check the device location and length of USB cable
High electromagnetic fields (such as those generated by USB cables) can sometimes
cause slight distortions to printouts. Move the device away from the source of the
electromagnetic fields....

Print troubleshooting
Use this section to solve these printing problems:
•
Envelopes print incorrectly
•
Borderless printing produces unexpected results
•
The product is not responding
•
The product prints meaningless characters
•
Nothing happens when I try to print
•
The pages in my document came out in the wrong order
•
The margins are not printing as expected
•
Text or graphics are cut off at the edge of the page
•
A blank page came out while printing
Envelopes print incorrectly
Try the following...

Borderless printing produces unexpected results
Solution:Try printing the image from the photo imaging software that came with
the product.
Cause:Printing a borderless image from a non-HP software application produced
unexpected results.
The product is not responding
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•...

TIP:You can set the product as the default printer to ensure that the printer is
automatically selected when you select Print in the File menu of your different
software applications.
Cause:The product was not the selected printer.
If this did not solve the issue, try the next solution.
Solution 4: Check the printer driver status
Solution:The printer driver status might have changed to either offline or stop
printing.
To check the printer driver status
▲In the HP Solution Center, click the Status tab....

Solution 7: Clear the paper jam
Solution:Clear the paper jam and remove any torn paper that remains in the
product.
For more information, see:
Clear jams
Cause:The product had a paper jam.
If this did not solve the issue, try the next solution.
Solution 8: Make sure the print carriage can move freely
Solution:Unplug the power cable if it is not already unplugged. Check to see if the
print carriage will move freely from one side of the printer to the other. Do not try to
force it to move if it is hung up...

The product prints meaningless characters
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Restart the product
•
Solution 2: Print a previously saved version of the document
Solution 1: Restart the product
Solution:Turn off the product and your computer for 60 seconds, then turn them
both on and try...

Solution 2: Load paper in the input tray
Solution:Load paper in the input tray.
For more information, see:
Load media
Cause:The product was out of paper.
If this did not solve the issue, try the next solution.
Solution 3: Select the correct printer
Solution:Make sure you have selected the correct printer in your software
application.
TIP:You can set the product as the default printer to ensure that the printer is
automatically selected when you select Print in the File menu of your different
software...

From your computer, open the printer folder and see if the cancelled job remains in
the print queue. Try to delete the job from the queue. If the print job remains in the
queue, try one or both of the following:
• Disconnect the USB cable from the product, restart the computer, and then
reconnect the USB cable to the product.
• Shut down the product, restart the computer, and then restart the product.
Cause:A deleted print job was in the queue.
If this did not solve the issue, try the next solution....

If this did not solve the issue, try the next solution.
Solution 10: Restart the product
Solution:Turn off the product, and then unplug the power cord. Plug the power
cord back in, and then press the Power button to turn on the product.
Cause:The product experienced an error.
The pages in my document came out in the wrong order
Solution:Print the document in reverse order. When the document finishes
printing, the pages will be in correct order.
Cause:The print settings were set to print the first page of...