HP LaserJet P2015n User Manual

							
18.Close the automatic two-sided path door.
19.Reinstall the print cartridge, and close the print-cartridge door.
20.Plug the printer in to turn it back on.
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EconoMode
EconoMode is a feature that allows the printer to use less toner per page. Selecting this option may
extend the life of the print cartridge and reduce your cost per page. However, it will also reduce print
quality. The printed image is lighter, but it is adequate for printing drafts or proofs.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time when the
average toner coverage is significantly less than 5%, it is possible that the toner supply will outlast the
mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you
must install a new print cartridge, even if there is toner supply remaining in the cartridge.
1.To use EconoMode, open the printer Properties (or Printing Preferences in Windows 2000 and XP).
See 
Configure the Windows printer driver  or Configure the Macintosh printer driver  for instructions.
2. On the  Paper/Quality  tab or the Finishing tab (the Paper Type/Quality  tab for some Mac drivers),
select the  EconoMode  checkbox.
NOTENot all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
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7 Problem solving
This chapter provides information on the following topics:
●
Finding the solution
●
Status-light patterns
●
Common Macintosh problems
●
HP postscript level 3 emulation errors
●
Media problem solving
●
Printed page is different than what appeared on screen
●
Printer software problems
●
Improve print quality
●
Clearing jams
●
Network setup problem solving
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Finding the solution
You can use this section to find the solution to common printer problems.
Step 1: Is the printer set up correctly?
●Is the printer plugged into a power outlet that is known to work?
● Is the on/off switch in the on position?
● Is the print cartridge properly installed? See 
Replace the print cartridge
.
● Is paper properly loaded in the input tray? See 
Load media
.
YesIf you answered yes to the questions above, go to Step 2: Isthe Ready light on?
No If the printer will not turn on, Contact HP support.
Step 2: Is the Ready light on?
Verify that the Ready light (1) is illuminated on the control panel.
YesGo to Step 3: Can you print a demo page?
No If the control panel lights do not look like the picture above,
see Status-light patterns.
If you are unable to resolve the problem, 
Contact HP support .
Step 3: Can you print a demo page?
Press the Go button to print a demo page.
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YesIf the demo page printed, go to Step 4: Is the print qualityacceptable?
NoIf no paper came out, see Media problem solving.
If you are unable to resolve the problem, 
Contact HP support .
Step 4: Is the print quality acceptable?
YesIf the print quality is acceptable, go to Step 5: Is the printer
communicating with the computer?
No If the print quality is poor, see Improve print quality.
Verify that the print settings are correct for the media you are
using. See 
Optimize print quality for media types  for
information on adjusting the settings for various types of
media.
If you are unable to resolve the problem, 
Contact HP support .
Step 5: Is the printer comm unicating with the computer?
Try printing a document from a software application.
YesIf the document prints, go to Step 6: Does the printed page looklike you expected?
No If the document does not print, see Printer softwareproblems.
If you are using a Macintosh computer, see 
Common
Macintosh problems .
If you are using an HP postscript level 3 emulation driver,
see 
HP postscript level 3 emulation errors .
If you are unable to resolve the problem, 
Contact HP support .
Step 6: Does the printed page look like you expected?
YesThe problem should be resolved. If it is not resolved, Contact
HP support.
No See Printed page is different than what appeared on screen.
If you are unable to resolve the problem, 
Contact HP support .
Contact HP support
●In the United States, see http://www.hp.com/support/ljP2015/
 for the HP LaserJet P2015 printer.
● In other locations, see 
http://www.hp.com/
.
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Status-light patterns
Table 7-1  Status-light legend
Symbol for light off
Symbol for light on
Symbol for light blinking
Table 7-2  Control-panel light messages
Light statusState of the printerAction
Initialization/Startup
While in the Startup state, the Go, Ready,
and Attention lights cycle (at the rate of
500 ms) one after another.
Reconfiguration Initialization
During the printer start up, you can
request special initialization sequences
that reconfigure the printer. When one of
the sequences is requested, such as cold
reset, the lights cycle as in the
Initialization/Startup state.
Job Cancel
After the cancellation process has been
completed, the printer returns to the
Ready state.During the Initialization, Reconfiguration,
and Job Cancel processes, pressing
buttons has no effect.
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Light statusState of the printerAction
Ready
The printer is ready with no job activity.To print a Configuration page, press and
hold the Go button for 5 seconds.
To print a Demo page, press and release
the  Go button.
Processing Data
The printer is processing or receiving
data. To cancel the current job, press the
Cancel
 button.
Table 7-2   Control-panel light messages (continued)
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Light statusState of the printerAction
Manual Feed or Continuable Error
This state can be reached in the following
circumstances:
● Manual feed
● General continuable error
● Memory configuration error
● Personality/Job related errorTo recover from the error and print
whatever data is possible, press the 
Go
button.
If the recovery is successful, the printer
goes to the Processing Data state and
completes the job.
If the recovery is unsuccessful, the
printer returns to the Continuable Error
state.
Attention
The print-cartridge door is open. Close the print-cartridge door.
Table 7-2
  Control-panel light messages (continued)
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Light statusState of the printerAction
Fatal Error●Turn off the printer, wait 10
seconds, and turn on the printer.
● If you are unable to resolve the
problem, 
Contact HP support
.
Accessory Error To display additional error information,
press the Go button. The light pattern
changes. For more information about the
light pattern now displayed, see 
Table7-3 Accessory error indicators . When
you release the  Go button, the printer
returns to the initial Accessory Error
state.
Table 7-2   Control-panel light messages (continued)
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Light statusState of the printerAction
Toner Low
The Go, Ready, and Attention lights act
independently of the Toner Low state.Order a new print cartridge and have it
ready. See Order supplies and
accessories.
Toner Missing
The print cartridge has been removed
from the printer. Reinsert the print cartridge in the printer.
Table 7-2
  Control-panel light messages (continued)
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