HP LaserJet P2015n User Manual

							
2.With a dry, lint-free cloth, wipe any residue from the media-path area and the print-cartridge cavity.
3.Replace the print cartridge, and close the print-cartridge door.
4.Plug the power cord back into the printer.
Clean the printer media path
If you are experiencing toner specks or dots on the printouts, clean the printer media path. This process
uses a transparency to remove dust and toner from the media path. Do not use bond or rough paper.
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NOTEFor best results use a sheet of transparency. If you do not have any transparencies, you
can use copier grade media (70 to 90 g/m2 (18 to 24 lb.)) with a smooth surface.
1. Make sure that the printer is idle and the Ready light is on.
2. Load the transparency in tray 1.
3. Print a cleaning page using one of the following methods:
●Open HP ToolboxFX. See 
HP ToolboxFX
 for instructions. Click the  Troubleshooting tab,
and then click  Print Quality Tools . Select the cleaning page.
● On the printer control panel, press and hold the 
Go button until the Attention, Ready, and Go
lights come on (about 10 seconds). When all three lights come on, release the  Go button.
NOTE The cleaning process takes approximately 2 minutes. The cleaning page will stop
periodically during the cleaning process. Do not turn the printer off until the cleaning process has
finished. You might need to repeat the cleaning process several times to thoroughly clean the
printer.
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Clean the pickup roller (tray 1)
If you want to clean the pickup roller for tray 1, follow these instructions:
1.Unplug the power cord from the printer, and allow the printer to cool.
2.Press the print-cartridge-door button to open the print-cartridge door.
3.Remove the pickup-roller cover.
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4.Press the two black retaining tabs outward until the pickup roller is released from its seat.
5.Remove the pickup roller from the printer.
6.Dab a lint-free cloth in water, and scrub the roller.
7.Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.
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8.Allow the pickup roller to dry completely.
9.Line up the black retaining tabs in the printer with the grooves in the pickup roller, and then press
the pickup roller into the pickup-roller seat until the retaining tabs click.
10.Replace the pickup-roller cover.
11.Close the print-cartridge door.
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Clean the pickup roller (tray 2)
If you want to clean the pickup roller for tray 2, follow these instructions:
1.Unplug the power cord from the printer, and allow the printer to cool.
2.Press the print-cartridge-door button, and then remove the print cartridge from the printer.
3.Remove tray 2.
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4.Open the automatic two-sided path door on the front of the printer (HP LaserJet P2015d,
HP LaserJet P2015dn, and HP LaserJet P2015x printers only).
5.Place the printer on the work surface with the front of the printer facing up.
6.Pull the white tabs outward, and rotate the tabs up.
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7.Slide the right tab to the right, and leave the tab in this position throughout the procedure.
8.Slide the pickup roller assembly to the right, and remove the left end cap.
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9.Remove the pickup roller.
10.Dab a lint-free cloth in water, and scrub the roller.
11.Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.
12.Allow the pickup roller to dry completely.
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13.Insert the left side of the pickup roller into the left slot (1), and insert the right side (the side that
has the notches in the shaft) into the right slot (2).
14.Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab
downward into position.
15.Rotate the shaft until the notches engage and the shaft clicks into place.
16. Push the right tab to the left, and rotate the tab downward into position.
17. Place the printer on the work surface with the top of the printer facing up.
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