HP LaserJet P2015n User Manual

							
B Service and support
This appendix provides information on the following topics:
●
Hardware service
●
Extended warranty
●
Guidelines for repacking the printer
●
How to contact HP
ENWW 121
 
						

							
Hardware service
If your hardware fails during the warranty period, Hewlett-Packard offers the following support options:
●Hewlett-Packard repair services
: Hewlett-Packard will arrange to pick up the unit, repair it, and
return it to you within 5 to 10 business days, depending on your location.
● Hewlett-Packard authorized service provider
: You can return the unit to a local authorized
service dealer.
See 
How to contact HP  for more information.
Extended warranty
HP Care Pack provides coverage for the HP product and all HP-supplied internal components. The
hardware maintenance covers a three-year period from the date of the HP product purchase. The
customer may purchase an HP Care Pack up to one year from the date of purchase of the HP product.
For more information, contact the HP Customer Care Service and Support group. See 
How to contact
HP.
HP Care Pack options might be available after the standard warranty period has expired. Go to
http://www.hpexpress-services.com/10467a/  and enter the product number to identify the HP Care Pack
options that are available for your product.
122 Appendix B   Service and support ENWW
 
						

							
Guidelines for repacking the printer
Use the following guidelines when repacking the printer:
●If possible, include print samples and 5 to 10 sheets of paper or other media that did not print
correctly.
● Remove and keep any DIMMs (memory) installed in the printer. See 
Install a memory DIMM 
 for
more information.
CAUTION Static electricity can damage DIMMs. When handling DIMMs, wear a grounded,
antistatic wrist strap.
● Remove and keep any cables, trays, and optional accessories installed in the printer.
● Remove and keep the print cartridge.
CAUTION
To prevent damage to the print cartridge, store the print cartridge in its original
packing material, or store it so that it is not exposed to light.
● If possible, use the original shipping container and packing material. 
Shipping damage as a result
of inadequate packing is your responsibility . If you have already disposed of the printers packing
material, contact a local mailing service for information on repacking the printer.
● Hewlett-Packard recommends that you insure the equipment for shipment.
How to contact HP
If you need to contact HP for service or support, use one of the following links:
●In the United States, go to 
http://www.hp.com/support/ljP2015/
.
● Worldwide, go to 
http://www.hp.com/
.
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							124 Appendix B   Service and support ENWW
 
						

							
C Printer specifications
This appendix provides information on the following topics:
●
Environmental specifications
●
Acoustic emissions
●
Electrical specifications
●
Physical specifications
●
Printer capacities and ratings
●
Memory specifications
●
Port availability
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Environmental specifications
Operating environmentPrinter plugged into an AC outlet:
●Temperature: 10° C to 32.5° C (50° F to 90.5° F)
● Humidity: 20 to 80 percent (no condensation)
Storage environment Printer unplugged from an AC outlet:
●Temperature: 0° C to 40° C (32° F to 104° F)
● Humidity: 10 to 80 percent (no condensation)
NOTE
Values are based on preliminary data. See http://www.hp.com/support/ljP2015  for
current information.
Acoustic emissions
Declared per ISO 9296
Table C-1   HP LaserJet P2015 printer
Sound power levelPrinting (26 ppm): LWAd = 6.2 Bels A and 62 dB (A)
Ready (Sleep): Inaudible
Sound pressure level bystander position Printing (26 ppm): LpAm = 51 dB (A)
Ready (Sleep): Inaudible
NOTE Values are based on preliminary data. See http://www.hp.com/support/ljP2015  for
current information.
NOTE Configuration tested: HP LaserJet P2015 base base unit, 26 ppm, standard tray, A4
paper, and simplex continuous print.
126 Appendix C   Printer specifications ENWW
 
						

							
Electrical specifications
WARNING!Power requirements are based on the country/region where the printer is sold. Do
not convert operating voltages. Doing so might damage the printer and void the product warranty.
Table C-2   HP LaserJet P2015 printer
Power requirements (110)110-127v (+/-10%), 50/60 Hz (+/-2)
Power requirements (220)220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)
Power consumption●During printing (27 ppm): 325 watts (average)
● During Ready (Standby) and Sleep*: 7 Watts
* Instant-on fuser technology
● Off: 
						

							
NOTEValues are based on preliminary data. See http://www.hp.com/support/ljP2015  for
current information.
NOTE The power reported is the highest value measured for monochrome printing using all
standard voltages.
NOTE The default time from Ready mode to Sleep mode and the recovery time from Sleep
mode to the start of printing is less than 10 seconds because of the instant-on fusing.
NOTE The heat dissipation in Ready mode is 25 BTU/hour.
128 Appendix C   Printer specifications ENWW
 
						

							
Physical specifications
Dimensions●Width: 350 mm (16.8 inches)
● Depth: 361 mm (14.2 inches)
● Height: 256 mm (10.0 inches)
Weight (3,000-page cartridge installed) HP LaserJet P2015 printer: 10.7 kg (23.6 lb)
NOTE
Values are based on preliminary data. See http://www.hp.com/support/ljP2015  for
current information.
ENWW Physical specifications 129
 
						

							
Printer capacities and ratings
Print speedHP LaserJet P2015 printer:
●27 ppm (letter), 26 ppm (A4)
● First page out in as few as 8.5 seconds
Tray 2 capacity250 sheets of regular weight 75 g/m2 (20 lb) paper
Tray 1 capacity50 sheets of regular weight 75 g/m2 ((20 lb)) paper
Optional input tray (tray 3) capacity250 sheets of regular weight 75 g/m2 (20 lb) paper
Top (face down) output bin capacity125 sheets of regular weight 75 g/m2 (20 lb) paper
Minimum paper size76 by 127 mm (3 by 5 inches)
Maximum paper size216 by 356 mm (8.5 by 14 inches)
Media weightOutput bin: 60 to 105 g/m2 (16 to 28 lbs)
Straight through media path: 60 to 163 g/m
2 (16 to 43 lbs)
Base memory32 MB RAM
Upgrade memory expansionOne DIMM slot available for a 32, 64, 128, or 256 MB RAM
DIMM
Print resolution● 1200 dpi
: This setting uses ProRes 1200 to provide fine-
line detail at 1200 x 1200 dpi.
● 1200 effective dpi
: This setting provides 1200 dpi
effective output quality using FastRes 1200.
● 600 dpi
: This setting provides 600 x 600 dpi output with
Resolution Enhancement technology (REt) for improved
text.
Duty cycle● 10,000 single-sided pages per month (maximum)
● 1,000 single-sided pages per month (average)
PCLPCL 5e, PCL 6
Postscript emulation HP postscript level 3 emulation
Memory specifications
Base memory32 MB RAM
Upgrade memory expansion 100-pin, 66 MHz minimum speed
Port availability
USBCompatible with High-speed USB 2.0 specifications
Network
(networking-equipped models only) RJ-45, Ethernet 10/100
130 Appendix C   Printer specifications ENWW