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HP LaserJet P2015n User Manual

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    HP LaserJet P2015 Series
    User Guide
     
    						
    							
    HP LaserJet P2015 Series
    User Guide
     
    						
    							
    Copyright information
    © 2006 Copyright Hewlett-Packard
    Development Company, L.P.
    Reproduction, adaptation or translation
    without prior written permission is prohibited,
    except as allowed under the copyright laws.
    Part number: CB366-90951
    Edition 1, 09/2006
    The information contained herein is subject
    to change without notice.
    The only warranties for HP products and
    services are set forth in the express warranty
    statements accompanying such products
    and services. Nothing herein should be
    construed as constituting an additional
    warranty. HP shall not be liable for technical
    or editorial errors or omissions contained
    herein.
    Trademark credits
    Microsoft
    ® and Windows® are
    U.S. registered trademarks of Microsoft
    Corporation.
    PostScript
    ® is a registered trademark of
    Adobe Systems Incorporated.
    Energy Star
    ® and the Energy Star mark® are
    US registered marks of the United States
    Environmental Protection Agency.
     
    						
    							
    Table of contents
    1  Product informationProduct features .............................................................................................................. ..................... 2
    HP LaserJet P2015 printer .................................................................................................. 2
    HP LaserJet P2015d printer ................................................................................................ 2
    HP LaserJet P2015n printer ................................................................................................ 3
    HP LaserJet P2015dn printer .............................................................................................. 3
    HP LaserJet P2015x printer ................................................................................................. 3
    Identify product parts ........................................................................................................ .................... 4
    2  Control panel
    3  Product software Supported operating systems ................................................................................................... .......... 10
    Printer connections ........................................................................................................... .................. 11
    USB connections ...............................................................................................................  11
    Network connections ......................................................................................................... 1 1
    Connect the printer to the network .................................................................... 11
    Install the printer software for the network printer ............................................. 12
    Software for Windows .......................................................................................................... .............. 13
    Windows printer drivers ..................................................................................................... 1 3
    Windows driver types ........................................................................................ 13
    Install the Windows printer software ................................................................. 13 To install printer software for Windows XP (64-bit) and Windows
    Server 2003 ...................................................................................... 13
    To install printer software for Windows 98 (driver only), Me (driver
    only), 2000, and XP (32–bit) ............................................................. 13
    Configure the Windows printer driver ................................................................ 13
    HP ToolboxFX .................................................................................................................. . 14
    Embedded Web server ...................................................................................................... 14
    Software for Macintosh ........................................................................................................ ............... 15
    Macintosh printer drivers ................................................................................................... 1 5
    Install the Macintosh printer driver .................................................................... 15
    Configure the Macintosh printer driver .............................................................. 15
    PostScript Printer Description files (PPDs) ........................................................................ 16
    4  Supported paper and other media Optimize print quality for media types ........................................................................................ ........ 18
    Guidelines for using media .................................................................................................... ............. 19
    HP media ...................................................................................................................... ..... 19
    ENWW iii
     
    						
    							
    Media to avoid ................................................................................................................... 19
    Media that can damage the printer .................................................................................... 19
    Paper ......................................................................................................................... ........ 20
    Labels ........................................................................................................................ ........ 20
    Label construction ............................................................................................. 20
    Transparencies ................................................................................................................ .. 20
    Envelopes ..................................................................................................................... ..... 20
    Envelope construction ....................................................................................... 20
    Envelopes with double-side seams ................................................................... 21
    Envelopes with adhesive strips or flaps ............................................................ 21
    Envelope storage .............................................................................................. 21
    Card stock and heavy media ............................................................................................. 21 Card stock construction ..................................................................................... 22
    Card stock guidelines ........................................................................................ 22
    Letterhead and preprinted forms ....................................................................................... 22
    5  Print tasks Load media .................................................................................................................... ..................... 24
    Tray 1 ........................................................................................................................ ......... 24
    Tray 2 and optional tray 3 .................................................................................................. 2 4
    Straight-through output path .............................................................................................. 25
    Manual feed ................................................................................................................... .... 25
    Print-quality settings ........................................................................................................ ................... 26
    Print on special media ........................................................................................................ ................ 27
    Print on an envelope ..........................................................................................................  27
    Print on transparencies or labels ....................................................................................... 28
    Print on letterhead and preprinted forms ........................................................................... 29
    Print on custom-size media and card stock ....................................................................... 30
    Print on both sides of the page (duplex) ...................................................................................... ....... 32
    Manual two-sided printing .................................................................................................. 32 Manual two-sided printing using the top output bin ........................................... 32
    Manual two-sided printing using the straight-through output door  .................... 35
    Automatic two-sided printing .............................................................................................. 38
    Print multiple pages on a single sheet of paper (N-up printing) ......................................................... 40
    Print booklets ................................................................................................................ ...................... 41
    Print watermarks .............................................................................................................. .................. 42
    Cancel a print job ............................................................................................................ ................... 43
    6  Managing and maintenance Printer information pages ..................................................................................................... .............. 46
    Demo page ..................................................................................................................... ... 46
    Configuration page ............................................................................................................  46
    Supplies Status page .........................................................................................................  46
    Network Configuration page .............................................................................................. 46
    HP ToolboxFX .................................................................................................................. .................. 47
    To view HP ToolboxFX ...................................................................................................... 47
    Status ........................................................................................................................ ......... 48
    Alerts ........................................................................................................................ .......... 49
    Set up status alerts ........................................................................................... 49
    Set up e-mail alerts ........................................................................................... 49
    iv ENWW
     
    						
    							
    Help ................................................................................................................................... 49
    Device settings ............................................................................................................... ...  50
    Device information ............................................................................................  50
    Paper handling .................................................................................................. 51
    Print quality .......................................................................................................  51
    Paper types ....................................................................................................... 51
    System setup ....................................................................................................  52
    Service .............................................................................................................. 52
    Print settings ................................................................................................................ ...... 52
    Printing .............................................................................................................. 52
    PCL 5e .............................................................................................................. 52
    PCL 6 ................................................................................................................ 52
    PostScript .......................................................................................................... 53
    Network settings .............................................................................................................. .. 53
    Embedded Web server ........................................................................................................... ............ 54
    Open the embedded Web server ....................................................................................... 54
    Status tab .................................................................................................................... ....... 55
    Settings tab .................................................................................................................. ...... 55
    Networking tab ................................................................................................................ ... 55
    Links ......................................................................................................................... .........  56
    Replace the print cartridge ................................................................................................... .............. 57
    Redistribute toner ............................................................................................................ ................... 59
    Clean the printer ............................................................................................................. .................... 60
    Clean the print-cartridge area ............................................................................................ 60
    Clean the printer media path .............................................................................................  61
    Clean the pickup roller (tray 1) .............................................................................................. ............. 63
    Clean the pickup roller (tray 2) .............................................................................................. ............. 66
    EconoMode ..................................................................................................................... ................... 72
    7  Problem solving Finding the solution .......................................................................................................... .................. 74
    Step 1: Is the printer set up correctly? ............................................................................... 74
    Step 2: Is the Ready light on? ............................................................................................ 74
    Step 3: Can you print a demo page? ................................................................................. 74
    Step 4: Is the print quality acceptable? .............................................................................. 75
    Step 5: Is the printer communicating with the computer? .................................................. 75
    Step 6: Does the printed page look like you expected? ..................................................... 75
    Contact HP support ...........................................................................................................   75
    Status-light patterns ......................................................................................................... ..................  76
    Common Macintosh problems ..................................................................................................... ....... 83
    HP postscript level 3 emulation errors ........................................................................................ ........ 86
    Media problem solving ......................................................................................................... ..............  87
    Printed page is different than what appeared on screen .................................................................... 89 Garbled, incorrect, or incomplete text ................................................................................ 89
    Missing graphics or text, or blank pages ...........................................................................  89
    Page format is different than on another HP LaserJet printer ...........................................  90
    Graphics quality .............................................................................................................. ... 90
    Printer software problems ..................................................................................................... .............  91
    Improve print quality ......................................................................................................... .................. 92
    Light print or faded .......................................................................................................... ... 92
    ENWW v
     
    						
    							
    Toner specks ..................................................................................................................... 92
    Dropouts ...................................................................................................................... ...... 92
    Vertical lines ................................................................................................................ ...... 93
    Gray background ...............................................................................................................  93
    Toner smear ................................................................................................................... ... 93
    Loose toner ................................................................................................................... ..... 94
    Vertical repetitive defects ...................................................................................................  94
    Misformed characters ........................................................................................................ 9 4
    Page skew ..................................................................................................................... .... 95
    Curl or wave .................................................................................................................. ..... 95
    Wrinkles or creases ...........................................................................................................  95
    Toner scatter outline ......................................................................................................... . 96
    Clearing jams ................................................................................................................. .................... 97
    Print-cartridge area .......................................................................................................... .. 97
    Input trays ................................................................................................................... ....... 99
    Output bin .................................................................................................................... .... 102
    Straight-through output path ............................................................................................ 103
    Automatic two-sided printing path .................................................................................... 104
    Network setup problem solving ................................................................................................. ....... 109
    Appendix A  Accessory/Consumable addendum Order supplies and accessories ................................................................................................ ....... 112
    10/100 networking print servers ............................................................................................... ........ 113
    HP print cartridges ........................................................................................................... ................. 114
    HP policy on non-HP print cartridges ............................................................................... 114
    Storing print cartridges .....................................................................................................  114
    Print cartridge life expectancy .......................................................................................... 114
    Saving toner .................................................................................................................. ... 114
    DIMMs (memory or font) ........................................................................................................ .......... 115
    Install a memory DIMM  ................................................................................................... 115
    Test the DIMM installation ............................................................................................... 117
    Remove a DIMM .............................................................................................................. 11 7
    Appendix B  Service and support Hardware service .............................................................................................................. ............... 122
    Extended warranty ............................................................................................................. .............. 122
    Guidelines for repacking the printer .......................................................................................... ....... 123
    How to contact HP ............................................................................................................. ............... 123
    Appendix C  Printer specifications Environmental specifications .................................................................................................. .......... 126
    Acoustic emissions ............................................................................................................ ............... 126
    Electrical specifications ..................................................................................................... ............... 127
    Physical specifications ....................................................................................................... .............. 129
    Printer capacities and ratings ................................................................................................ ........... 130
    Memory specifications ......................................................................................................... ............. 130
    Port availability ............................................................................................................. .................... 130
    Appendix D  Regulatory information
    vi ENWW
     
    						
    							
    FCC compliance ............................................................................................................................... 132
    Declaration of Conformity statements .......................................................................................... ....  133
    Regulatory statements ......................................................................................................... ............  134
    Laser safety statement ....................................................................................................  134
    Canadian DOC regulations .............................................................................................. 134
    Korean EMI statement .....................................................................................................  134
    Laser statement for Finland .............................................................................................  135
    Environmental product stewar dship program ................................................................................... 1 36
    Protecting the environment .............................................................................................. 136
    Ozone production ............................................................................................................  1 36
    Power consumption .........................................................................................................  136
    Toner consumption ..........................................................................................................  13 6
    Paper use ..................................................................................................................... ...  136
    Plastics ...................................................................................................................... ......  136
    HP LaserJet printing supplies ..........................................................................................  136
    HP printing supplies returns and recycling program information .....................................  137
    Paper ......................................................................................................................... ......  137
    Material restrictions ......................................................................................................... . 137
    Disposal of Waste Equipment by Users in Private Household in the European
    Union ......................................................................................................................... ......  137
    Material safety data sheet ................................................................................................ 138
    For more information .......................................................................................................  13 8
    Appendix E  Warranty and licensing Hewlett-Packard limited warranty statement ....................................................................................  140
    Hewlett-Packard software license agreement ..................................................................................  1 41
    Limited warranty for print cartridge life ..................................................................................... ........  142
    Index ......................................................................................................................... ........................................ 143
    ENWW vii
     
    						
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