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HP LaserJet M3035xs MFP User Manual

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Page 211

Solve common Macintosh problems
In addition to the problems that are listed in Solve general device problems, this section lists problems
that can occur when using Mac OS X.
NOTE  Setup for USB and IP printing is performed through the  Desktop Printer Utility. The
device will  not appear in the Chooser.
The printer driver is not listed in the  Print Center or Printer Setup Utility.
Cause
Solution
The device software might not have been installed or was installed
incorrectly.Make sure that the PPD is in...

Page 212

The printer driver does not automatically set up the selected device in the Print Center or Printer Setup Utility.
Cause
Solution
code for the language that you are using. If necessary, reinstall the
software. See the getting started guide for instructions.
The PPD file is corrupt.Delete the PPD file from the following hard drive folder: Library/
Printers/PPDs/Contents/Resources/.lproj ,
where “” represents the two-letter language code for the
language that you are using. Reinstall the software. See the...

Page 213

When connected with a USB cable, the device does not appear in the Print Center or Printer Setup Utility after the driver is selected.
Cause
Solution
This problem is caused by either a software or a hardware
component. Software troubleshooting
●
Check that your Macintosh supports USB.
● Verify that your Macintosh operating system is Mac OS X
version 10.2.8 or later.
● Ensure that your Macintosh has the appropriate USB software
from Apple.
Hardware troubleshooting
● Check that the device is turned on.
●...

Page 214

Solve PostScript problems
The following situations are specific to the PostScript (PS) language and might occur when several
printer languages are being used. Check the control- panel display for messages that might help resolve
problems.
NOTE To receive a printed or screen message when PS errors occur, open the  Print
Options  dialog box and click the selection next to the PS Errors section that you want.
General problems
The job prints in Courier (the default typeface) instead of the typeface that you...

Page 215

A Supplies and accessories
This section provides information about ordering parts, supplies, and accessories. Use only parts and
accessories that are specifically designed for this printer.
●
Order parts, accessories, and supplies
●
Part numbers
ENWW 203
 

Page 216

Order parts, accessories, and supplies
Several methods are available for ordering parts, supplies, and accessories:
●
Order directly from HP
●
Order through service or support providers
●
Order directly through the embedded Web server  (for printers that are connected to a network)
●
Order directly through the HP  Easy Printer Care software
Order directly from HP
You can obtain the following items directly from HP:
●Replacement parts:
 To order replacement parts in the U.S., go to 
http://www.hp.com/go/...

Page 217

Part numbers
The following list of accessories was current at the time of printing. Ordering information and availability
of the accessories might change during the life of the printer. 
Paper-handling accessories
ItemDescriptionPart number
Optional 500-sheet tray and feeder unit
(tray 3) Optional tray to increase paper capacity.
Holds Letter, A4, Legal, A5, B5 (JIS),
Executive, and 8.5 x 13 paper sizes.Q7817A
Print cartridge
ItemDescriptionPart number
HP LaserJet print cartridge 6,500-page...

Page 218

Stapler accessories
ItemDescriptionPart number
Staple cassette Cassette that contains 1,500 unformedstaplesQ7432A
Print media
For more information about media supplies, go to www.hp.com/go/ljsupplies.
ItemDescriptionPart number
HP Soft Gloss laser paper
For use with HP LaserJet printers. This
is coated paper, good for business
documents with high impact, such as
brochures, sales material, and
documents with graphics and
photographic images.
Specifications: 32 lb (120 g/m
2).
Letter (220 x 280 mm), 50...

Page 219

ItemDescriptionPart number
HP Printing paper
For use with HP LaserJet and inkjet
printers. This has been created
especially for small and home offices. It
is heavier and brighter than copier paper.
Specifications: 92 bright, 22 lb.Letter (8.5 x 11 in), 500 sheets/ream, 10-
ream cartonHPP1122/North America and Mexico
Letter (8.5 x 11 in), 500 sheets/ream, 3-
ream cartonHPP113R/North America
A4 (210 x 297 mm), 500 sheets/ream, 5-
ream cartonCHP210/Europe
A4 (210 x 297 mm), 300 sheets/ream, 5-
ream...

Page 220

ItemDescriptionPart number
HP Office recycled paper
For use with all office equipment-laser
and inkjet printers, copiers, and fax
machines. This is good for high-volume
printing.
Satisfies U.S. Executive Order 13101 for
environmentally preferable products.
Specifications: 84 bright, 20 lb, 30%
post-consumer content.Letter (8.5 x 11 in), 500 sheets/ream, 10-
ream cartonHPE1120/North America
Letter (8.5 x 11 in), 3-hole, 500 sheets/
ream, 10-ream cartonHPE113H/North America
Legal (8.5 x 14 in), 500...
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