HP LaserJet M1005 User Manual

Critical error messages
Critical error messages can indicate some kind of failure. Restarting the device might fix the problem.
If a critical error persists, the device might require service.
Critical error message tables
Control panel messageDescriptionRecommended action
50.1 Fuser Error Turn off then onThe device has experienced an internal
hardware error.1.Turn off the power by using the power
switch, and then wait at least 30
seconds.
2.If a surge protector is being used,
remove it. Plug the device...

Control panel messageDescriptionRecommended action
50.9 Fuser Error Turn off then onThe device has experienced an internal
hardware error.Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn the device on.
If the error persists, contact HP Customer
Care. See 
HP Customer Care on page 108
or the...

Print problems
Print quality problems
Occasionally, you might encounter problems with print quality. The information in the following sections
helps you identify and resolve these issues.
NOTE:If you are having copy problems, see Copy problems on page 91.
Improving print quality
Use the print-quality settings to prevent print-quality problems.
Understanding print-quality settings
Print-quality settings affect how light or dark the print is on the page and the style in which the graphics
are printed. You...

Identifying and correcting print defects
Use the checklist and print-quality issues charts in this section to solve print-quality problems.
Print-quality checklist
General print-quality problems can be solved by using the following checklist:
1.Make sure that the paper or print media that you are using meets HP specifications. See 
Media
specifications on page 13. Generally, smoother paper provides better results.
2.If you are using a special print media such as labels, transparencies, glossy, or...

ProblemCauseSolution
Toner specks appear.The media might not meet
HP specifications.Use media that meets HP specifications.
See 
Media specifications on page 13.
The paper path might need cleaning.Clean the paper path. See To clean the
paper path on page 68.
Dropouts appear.A single sheet of print media might be
defective.Try reprinting the job.
The moisture content of the paper is
uneven or the paper has moist spots on
its surface.Try different paper, such as high-quality
paper that is intended for...

ProblemCauseSolution
Toner smears appear on the media.The media might not meet 
HP specifications.
Use media that meets HP specifications.
See Media specifications on page 13 .
If toner smears appear on the leading edge of the paper, the media guides are 
dirty, or debris has accumulated in the
print path.
Clean the media guides and the paper path. See To clean the paper path
on page 68 .
The print cartridge might be low.Replace the print cartridge. See
Changing the print cartridge
on page 69.
The fuser...

ProblemCauseSolution
The printed page is curled or wavy.The device is not set to print on the type
of media on which you want to print.In the printer driver, make sure the
appropriate media type is selected.
If the problem persists, select a media
type that uses a lower fuser temperature,
such as transparencies or light media.
The media might have been in the input
tray too long.Turn over the stack of media in the tray.
Also, try rotating the media 180° in the
input tray.
The paper path is curling the...

ProblemCauseSolution
Toner appears around the printed
characters.The media might be loaded incorrectly.Turn over the stack of paper in the tray.
If large amounts of toner have scattered
around the characters, the paper might
have high resistivity.Use a different paper, such as high-
quality paper that is intended for laser
printers. See 
Media specifications
on page 13.
An image that appears at the top of the
page (in solid black) repeats farther
down the page (in a gray field).Software settings might...

●Do not use raised or embossed letterhead.
●The device uses heat and pressure to fuse toner to the paper. Make sure that any colored paper
or preprinted forms use inks that are compatible with this fusing temperature (200°C or 392°F for
0.1 second).
CAUTION:Failure to follow these guidelines could cause jams or damage to the device.
Solving print-media problems
The following problems with media cause print-quality deviations, jamming, or even damage to the
device.
ProblemCauseSolution
Poor print quality...

ProblemCauseSolution
The device does not pull
media from the media
input tray.The device might be in manual feed
mode.●If Manual feed appears on the device control-panel
display, press Menu/Enter to print the job.
●Verify that the device is not in manual feed mode and
print your job again.
The pickup roller might be dirty or
damaged.Contact HP Customer Care. See HP Customer Careon page 108 or the support flyer that came in the device
box.
The paper-length adjustment control in
tray 1 is set at a length...