HP LaserJet Enterprise M4555fskm User Manual
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Save custom print settings for reuse with Windows .................................................... 123Use a printing shortcut with Windows ....................................................... 123 Create printing sh ortcuts ......................................................................... 124 Improve print quality with Windows ........................................................................ 127 Select the page size with Windows .......................................................... 127 Select a custom page size with Windows .................................................. 127 Select the paper type with Windows ........................................................ 127 Select the paper tray with Windows ......................................................... 127 Print on both sides (duplex) with Windows ............................................................... 128 Print on 10 x 15 cm (4 x 6 in) paper with Windows ................................................. 129 Print multiple pages per sheet with Windows ............................................................ 130 Select page orientation with Windows ..................................................................... 131 Additional print tasks with Windows ...................................................................................... 133 Print on preprinted letterhead or forms with Windows ................................................ 133 Print on special paper, labe ls, or transparencies ....................................................... 135 Print the first or last page on different paper with Windows ........................................ 138 Scale a document to fit page size with Windows ...................................................... 140 Add a watermark to a document with Windows ....................................................... 142 Create a booklet with Windows .............................................................................. 142 Select output options with Windows (fskm models only) ............................................. 144 Select an output bin with Windows .......................................................... 144 Select staple options with Windows .......................................................... 145 Use job storage features with Windows ................................................................... 147 Create a stored job with Windows ........................................................... 147 Print a stored job .................................................................................... 148 Delete a stored job with Windows ........................................................... 149 Set job storage options with Windows ...................................................... 149Print one copy for proof before printing all the copies .................. 149 Temporarily store a private job on the product and print it later . . . . 150 Temporarily store a job on the product ....................................... 150 Permanently store a job on the product ...................................... 150 Make a permanently stored job private so that anyone who tries to print it must provide a PIN .................................................... 151 Receive notification when someone prints a stored job ................. 151 Set the user name for a stored job ............................................. 151 Specify a name for the stored job .............................................. 151 Print special jobs with Windows ............................................................................. 152 Set the duplex alignment ......................................................................... 152 Walk-up USB printing .......................................................................................................... . 153 ENWW ix
9 Copy ............................................................................................................................ 155 Use copy functions ............................................................................................................ ... 156 Copy ................................................................................................................... 156 Cancel a copy job ................................................................................................ 157 Reduce or enlarge a copy image ............................................................................ 157 Collate a copy job ................................................................................................ 158 Copy settings ................................................................................................................. ...... 159 Change copy quality ............................................................................................. 159 Optimize the copy image for text or pictures ............................................. 159 Check the scanner glass for dirt or smudges .............................................. 159 Adjust the copy lightness/darkness ........................................................... 161 Define custom copy settings .................................................................................... 163 Set the paper size and type for copying on special paper .......................................... 163 Restore copy default settings ................................................................................... 164 Copy a book ................................................................................................................... .... 165 Copy a photo .................................................................................................................. .... 166 Create a stored copy job ...................................................................................................... 167 Copy mixed-size originals ..................................................................................................... 168 Copy on both sides (duplex) .................................................................................................. 169 Use Job Build mode ............................................................................................................ .. 171 10 Scan and send documents .......................................................................................... 173 Set up scan/send features ..................................................................................................... 174 Use scan/send functions ....................................................................................................... 176 Sign in ................................................................................................................. 176 Change default scan/send settings from the product control panel .............................. 176 Send a scanned document .................................................................................................... 17 7 Send a scanned document to a network folder .......................................................... 177 Send a scanned document to a folder in the product memory ..................................... 178 Send a scanned document to a USB flash drive ........................................................ 180 Send to e-mail ....................................................................................................... 181 Supported protocols ............................................................................... 181 Configure e-mail server settings ................................................................ 182 Send a scanned document to one or more e-mail addresses ........................ 183 Use the address book ............................................................................. 184Add contacts to the address book from the product control panel . . 184 Send a document to e-mail by using the address book ................. 186 11 Fax ............................................................................................................................ 189 Set up fax .................................................................................................................... ....... 190 x ENWW
Introduction .......................................................................................................... 190 HP LaserJet Analog Fax Accessory 500 features ....................................................... 190 Verify fax operation .............................................................................................. 191 Required fax settings ............................................................................................. 191 Fax Setup Wizard .......................................................................\ ........... 192 Set or verify the date and time ................................................................. 193 Set or verify the date/time format ............................................................. 193 Set fax settings .............................................................................................................. ....... 194 Remote fax configuration ....................................................................................... 194 Web browser ........................................................................................ 194 HP Web Jetadmin .................................................................................. 194 HP MFP Digital Sending Software Configuration Utility ............................... 195 Send fax settings ................................................................................................... 195 Fax send setup ....................................................................................... 195 Fax Setup Wizard ................................................................... 195 Fax dialing settings .................................................................. 197 General fax send settings ......................................................... 201 Set billing codes ...................................................................... 203 Default job options ................................................................................. 204 Image preview ........................................................................ 205 Set the outgoing fax resolution .................................................. 205 Original sides ......................................................................... 206 Notification ............................................................................ 206 Content orientation .................................................................. 207 Original size .......................................................................... 207 Image adjustment .................................................................... 208 Optimize text/picture .............................................................. 208 Job build ................................................................................ 209 Blank page suppression ........................................................... 209 Receive fax settings ............................................................................................... 210 Fax receive setup ................................................................................... 210Set the ringer volume ............................................................... 210 Set rings-to-answer .................................................................. 210 Set fax receive speed ............................................................... 211 Set ring interval ....................................................................... 211 Set ring frequency ................................................................... 212 Enable or disable the fax printing schedule ............................................... 212 Block incoming faxes .............................................................................. 213 Create a blocked-fax list ........................................................... 213 Delete numbers from the blocked-fax list ..................................... 213 Initiate polling receive .............................................................. 214 ENWW xi
Default job options ................................................................................. 214Notification ............................................................................ 214 Stamp received faxes (incoming faxes) ...................................... 215 Set fit-to-page .......................................................................... 215 Set the paper selection . ............................................................ 216 Set the output bin .................................................................... 216 Set the sides ........................................................................... 217 Set the paper tray .................................................................................. 217 Enable fax forwarding ............................................................................ 218 Use fax ....................................................................................................................... ........ 219 Fax feature screen ................................................................................................. 219 Status message bar ............................................................................................... 220 Send a fax ........................................................................................................... 220 Send a fax by entering numbers manually ................................................. 221 Send a fax using speed dial .................................................................... 222 Search a speed-dial list by name .............................................................. 222 Enable speed dial matching .................................................................... 223 Send a fax by using fax addr ess book numbers ......................................... 224 Fax address book search ........................................................................ 224 Cancel a fax ........................................................................................................ 224 Cancel the current fax transmission ........................................................... 224 Cancel pending faxes ............................................................................. 225 Receive faxes ....................................................................................................... 225 Create or delete speed dial lists .............................................................................. 225 Create a speed dial list ........................................................................... 226 Delete a speed dial list ............................................................................ 227 Delete a single number from the speed dial list .......................................... 228 Add a number to an existing speed dial list ............................................... 229 Voice calls and retries ........................................................................................... 231 Fax call report ....................................................................................... 231 Fax activity log ...................................................................................... 231 T.30 report ............................................................................................ 231 Print stored faxes ................................................................................................... 231 Scheduling fax printing (memory lock) ..................................................................... 231 Use fax over VoIP networks .................................................................................... 232 Solve fax problems ............................................................................................................ ... 233 Is your fax set up correctly? .................................................................................... 233 What type of phone line are you using? .................................................... 233 Are you using a surge-protection device? .................................................. 233 Are you using a phone company voice-messaging service or an answering machine? .............................................................................................. 234 xii ENWW
Does your phone line have a call-waiting feature? ...................................... 234 Check fax accessory status ..................................................................................... 234 Fax feature is not operating .................................................................................... 235 General fax problems ............................................................................................ 235 Problems with receiving faxes ................................................................................. 236 Problems with sending faxes ................................................................................... 237 Error codes .......................................................................................................... 238 Fax error messages ............................................................................................... 238 Send-fax messages ................................................................................. 240 Receive-fax messages ............................................................................. 242 Fax reports ........................................................................................................... 243 Fax activity log ...................................................................................... 243 Billing code report .................................................................................. 244 Blocked fax list report ............................................................................. 244 Speed dial list report .............................................................................. 244 Fax call report ....................................................................................... 244 Clear the fax activity log ......................................................................... 244 Service settings ..................................................................................................... 245 Settings in the Troubleshooting me nu ........................................................ 245 Settings in the Resets menu ...................................................................... 245 Firmware upgrades ............................................................................................... 245 12 Manage and maintain ................................................................................................ 247 Print information pages ....................................................................................................... .. 248 Use the HP Embedded Web Server ........................................................................................ 249 Open the HP Embedded Web Server by using a network connection .......................... 249 HP Embedded Web Server features ......................................................................... 250Information tab ...................................................................................... 250 General tab ........................................................................................... 250 Copy/Print tab ....................................................................................... 251 Scan/Digital Send tab ............................................................................ 252 Fax tab (fskm models only) ...................................................................... 253 Troubleshooting tab ................................................................................ 253 Security tab ........................................................................................... 254 HP Web Services tab .............................................................................. 254 Networking tab ...................................................................................... 254 Other Links list ....................................................................................... 254 Use HP Web Jetadmin software ............................................................................................. 255 Product security features ..................................................................................................... ... 256 Security statements ................................................................................................ 256 IP Security ............................................................................................. 256 ENWW xiii
Secure the HP Embedded Web Server ..................................................................... 256 Encryption support: HP Encrypted High Performance Hard Disks ................................. 256 Secure stored jobs ................................................................................................. 257 Lock the control panel menus .................................................................................. 257 Lock the formatter .................................................................................................. 257 Economy settings .............................................................................................................. ... 258 Powersave modes ................................................................................................. 258 Set sleep mode ...................................................................................... 258 Set sleep delay ...................................................................................... 258 Set the sleep schedule ............................................................................. 259 Install external I/O devices .................................................................................................. .. 260 Clean the product ............................................................................................................. ... 262 Clean the paper path ............................................................................................ 263 Clean the scanner glass ......................................................................................... 263 Product updates ............................................................................................................... .... 265 13 Solve problems ........................................................................................................... 267 Self help ..................................................................................................................... ........ 268 Solve problems checklist ...................................................................................................... . 269 Factors that affect product performance ................................................................... 270 Restore factory settings ...................................................................................................... ... 271 Interpret control-panel messages ............................................................................................ 2 72 Control-panel message types .................................................................................. 272 Control-panel messages ......................................................................................... 272 Paper feeds incorrectly or becomes jammed ............................................................................ 273 The product does not pick up paper ........................................................................ 273 The product picks up multiple sheets of paper ........................................................... 273 Prevent paper jams ................................................................................................ 273 Clear jams ........................................................................................................... 274 Jam locations ......................................................................................... 274 Clear jams in the document feeder ........................................................... 276 Clear paper jams in the stapler (for mo dels with a stapler/stacker) ............... 277 Clear staple jams (for models with a stapler/stacker) .................................. 278 Clear jams in the output bin area ............................................................. 281 Clear jams from under the top cover ......................................................... 281 Clear jams in the right door ..................................................................... 283 Clear jams in Tray 1 ............................................................................... 284 Clear jams in Trays 2, 3, 4, or 5 .............................................................. 288 Clear jams in the lower right door (Trays 3, 4, or 5) ................................... 289 Clear jams in the fuser ............................................................................ 290 Clear jams in the registration area ........................................................... 294 xiv ENWW
Change jam recovery ............................................................................. 296 Improve print quality ......................................................................................................... .... 297 Select a paper type ............................................................................................... 297 Use paper that meets HP specifications .................................................................... 297 Print a cleaning page ............................................................................................ 298 Set the image registration ....................................................................................... 298 Check the print cartridge ........................................................................................ 298 Use the printer driver that best m eets your printing needs ........................................... 300 Improve print quality for copies ............................................................................... 301 The product does not print or it prints slowly ............................................................................ 302 The product does not print ...................................................................................... 302 The product prints slowly ........................................................................................ 303 Solve walk-up USB printing problems ...................................................................................... 304 The Open from USB menu does not open when you insert the USB accessory ............... 304 The file does not print from the USB storage accessory ............................................... 304 The file that you want to print is not listed in the Open from USB menu ........................ 305 Solve connectivity problems ................................................................................................... 306 Solve direct-connect problems ................................................................................. 306 Solve network problems ......................................................................................... 306 Poor physical connection ......................................................................... 306 The computer is using the incorrect IP address for the product ...................... 306 The computer is unable to communicate with the product ............................ 307 The product is using incorrect link and duplex settings for the network .......... 307 New software programs might be causing compatibility problems ................ 307 The computer or workstation might be set up incorrectly .............................. 307 The product is disabled, or other ne twork settings are incorrect .................... 307 Solve product software problems with Windows ...................................................................... 308 Solve product software problems with Mac ............................................................................. 309 The printer driver is not listed in the Print & Fax list .................................................... 309 The product name does not appear in the product list in the Print & Fax list . ................. 309 The printer driver does not automatically set up the selected product in the Print & Fax list ....................................................................................................................... 30 9 A print job was not sent to the product that you wanted ............................................. 310 When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is selected. ...................................................................................... 310 You are using a generic printer driver when using a USB connection ........................... 310 Appendix A Supplies and accessories .............................................................................. 311 Order parts, accessories, and supplies ................................................................................... 312 Part numbers .................................................................................................................. ..... 313 Accessories .......................................................................................................... 313 ENWW xv
Customer self-repair parts ....................................................................................... 313 Cables and interfaces ............................................................................................ 314 Appendix B Service and support ...................................................................................... 315 Hewlett-Packard limited warranty statement ............................................................................. 316 HPs Premium Protection Warranty: LaserJet print cartridge limited warranty statement .................. 317 Data stored on the print cartridge ........................................................................................... 318 End User License Agreement .................................................................................................. 3 19 OpenSSL ............................................................................................................................. 321 Customer self-repair warranty service ..................................................................................... 322 Customer support .............................................................................................................. ... 323 Appendix C Product specifications ................................................................................... 325 Physical specifications ....................................................................................................... ... 326 Power consumption, electrical specifications, and acoustic emissions .......................................... 326 Environmental specifications .................................................................................................. 326 Appendix D Regulatory information ................................................................................ 327 FCC regulations ............................................................................................................... .... 328 Environmental product stewardship program ........................................................................... 329 Protecting the environment ...................................................................................... 329 Ozone production ................................................................................................. 329 Power consumption ............................................................................................... 329 Toner consumption ................................................................................................ 329 Paper use ............................................................................................................. 329 Plastics ................................................................................................................. 329 HP LaserJet print supplies ....................................................................................... 330 Return and recycling instructions ............................................................................. 330United States and Puerto Rico .................................................................. 330 Multiple returns (more than one cartridge) .................................. 330 Single returns .......................................................................... 330 Shipping ................................................................................ 330 Non-U.S. returns .................................................................................... 331 Paper .................................................................................................................. 331 Material restrictions ............................................................................................... 331 Disposal of waste equipment by users in private households in the European Union ...... 332 Chemical substances ............................................................................................. 332 Material Safety Data Sheet (MSDS) ......................................................................... 332 For more information ............................................................................................. 332 Declaration of conformity ..................................................................................................... . 334 xvi ENWW
Declaration of conformity (fax models) .................................................................................... 336 Safety statements ................................................................................................................. 338 Laser safety .......................................................................................................... 338 Canadian DOC regulations .................................................................................... 338 VCCI statement (Japan) .......................................................................................... 338 Power cord instructions .......................................................................................... 338 Power cord statement (Japan) ................................................................................. 338 EMC statement (China) .......................................................................................... 339 EMC statement (Korea) .......................................................................................... 339 EMI statement (Taiwan) .......................................................................................... 339 Laser statement for Finland ..................................................................................... 339 GS statement (Germany) ........................................................................................ 340 Substances Table (China) ....................................................................................... 340 Restriction on Hazardous Substances statement (Turkey) ............................................. 340 Additional statements for telecom (fax) products ....................................................................... 341 EU Statement for Telecom Operation ....................................................................... 341 New Zealand Telecom Statements ........................................................................... 341 Additional FCC statement for telecom products (US) .................................................. 341 Telephone Consumer Protection Act (U S) .................................................................. 342 Industry Canada CS-03 requ irements ...................................................................... 342 Japan Telecom Mark ............................................................................................. 343 Vietnam Telecom wired marking for ICTQC Type approved products .......................... 343 Index ......................................................................................................................... ...... 345 ENWW xvii