HP Ilo 3 User Guide

							Table11Eventlogentries(continued)
DescriptionEventlogentry
iLOwasreset.iLO reset
Theon-boardclockwasset.On-board clock set; was

Theserverloggedoneormorecriticalerrors.Server logged critical
error(s)
Auserclearedtheeventlog.Event log cleared by: 
LOwasresettothedefaultsettings.iLO reset to factory
defaults
TheiLOROMwasupgraded.iLO ROM upgrade to 
iLOwasresetforaROMupgrade.iLO reset for ROM upgrade
iLOwasresetbyuserdiagnostics.iLO reset by user
diagnostics
ThepowerwasrestoredtoiLO.Power restored to iLO
AnerroroccurrediniLO,andiLOresetitself.Ifthisissuepersists,callcustomer
support.
iLO reset by watchdog
TheserverresetiLO.iLO reset by host
AnoncriticalerroroccurrediniLO,andiLOresetitself.Ifthisissuepersists,
callcustomersupport.
Recoverable iLO error, code

TheSNMPtrapdidnotconnecttothespecifiedIPaddress.SNMP trap delivery failure:

TheSNMPtrapdidnotconnecttothespecifiedIPaddress.Test SNMP trap alert failed
for: 
TheSNMPtrapdidnotconnecttothespecifiedIPaddress.Power outage SNMP trap alert
failed for: 
TheSNMPtrapdidnotconnecttothespecifiedIPaddress.Server reset SNMP trap alert
failed for: 
TheSNMPtrapdidnotconnecttothespecifiedIPaddress.Illegal login SNMP trap
alert failed for: 
TheSNMPtrapdidnotconnecttothespecifiedIPaddress.Diagnostic error SNMP trap
alert failed for: 
TheSNMPtrapdidnotconnecttothespecifiedIPaddress.Host generated SNMP trap
alert failed for: 
TheSNMPtrapdidnotconnecttothespecifiedIPaddress.Network resource shortage
SNMP trap alert failed for:

ThenetworkisconnectedtoiLO.iLO network link up
ThenetworkisnotconnectedtoiLO.iLO network link down
Auserstartedafirmwareupgrade.iLO Firmware upgrade started
by: 
Auserresetthehostserver.Host server reset by: 
Eventlogentries211 
						

							Table11Eventlogentries(continued)
DescriptionEventlogentry
Auserpoweredoffthehostserver.Host server powered OFF by:

Auserpoweredonahostserver.Host server powered ON by:

Auserbeganusingavirtualfloppy.Virtual Floppy in use by:

AuserloggedintoaRemoteConsolesession.Remote Console login: 
ARemoteConsolesessionwasclosed.Remote Console Closed
AconsoleloginfailedwiththespecifiedloginandIPaddress.Failed Console login - IP
Address: 
Alocaluserwasadded.Added User: 
Alocaluserwasdeleted.User Deleted by: 
Alocaluserwasmodified.Modified User: 
AvaliduserloggedintoiLObyusinganInternetbrowser.Browser login: 
AvaliduserloggedoutofiLObyusinganInternetbrowser.Browser logout: 
AnauthorizeduserloggedinbyusingtheRemoteConsoleport.Remote Console login: 
AnauthorizedRemoteConsoleuserwasloggedoutortheRemoteConsole
portwasclosedafterafailedloginattempt.
Remote Console Closed
AnunauthorizeduserfailedthreeloginattemptswhenusingtheRemoteConsole
port.
Failed Console login ? IP
Address: 
Anewentrywasmadetotheauthorizeduserlist.Added User: 
Anentrywasremovedfromtheauthorizeduserlist.TheUsersectiondisplays
theuserwhorequestedtheremoval.
User Deleted by: 
Thepowerwasreset.Power Cycle (Reset): 
ThesystemwasbootedwiththeSecurityOverrideSwitchsettoOn.Security Override Switch
Setting is On
ThesystemwasbootedwiththeSecurityOverrideSwitchchangedfromOnto
Off.
Security Override Switch
Setting Changed to Off
Theon-boardclockwasset.DisplaystheprevioustimeorNOTSETifnotime
wasset.
On-board clock set; was
previously [NOT SET]
ThelogsarefullandtheSNMPtrapalertfailedforaspecifiedIPaddress.Logs full SNMP trap alert
failed for: 
SecuritywasdisabledandtheSNMPtrapalertfailedforaspecifiedIPaddress.Security disabled SNMP trap
alert failed for: 
SecuritywasenabledandtheSNMPtrapalertfailedforaspecifiedIPaddress.Security enabled SNMP trap
alert failed for: 
Anauthorizeduserconnectedthevirtualfloppy.Virtual Floppy connected by

Anauthorizeduserdisconnectedthevirtualfloppy.Virtual Floppy disconnected
by 
Anauthorizeduseraddedalicense.License added by: 
212Troubleshooting 
						

							Table11Eventlogentries(continued)
DescriptionEventlogentry
Anauthorizeduserremovedalicense.License removed by: 
Alicenseactivationerroroccurred.License activation error by:

AnauthorizeduserloggedintoiLORBSU.iLO RBSU user login: 
Apowerrequestwasreceivedfromoneofthefollowing:Power on request received
by: •PowerButton
•WakeOnLAN
•AutomaticPowerOn
AnauthorizeduserclickedtheVirtualNMIbutton.Virtual NMI selected by:

AnauthorizeduserstartedaVirtualSerialPortsession.Virtual Serial Port session
started by: 
AnauthorizeduserstoppedaVirtualSerialPortsession.Virtual Serial Port session
stopped by: 
Aloginfailureoccurred.Virtual Serial Port session
login failure from: 
Hardwareandsoftwarelink-relatedissues
iLOusesstandardEthernetcabling,whichincludesCAT5UTPwithRJ-45connectors.
Straight-throughcablingisnecessaryforahardwarelinktoastandardEthernethub.Useacrossover
cableforadirectPCconnection.
ThedefaultDNSnameisdisplayedontheserialnumber/iLOinformationpulltab,andcanbe
usedtolocateiLOifyoudonotknowtheassignedIPaddress.
IfyouareusingDHCP,thefollowinginformationapplies:
•TheiLOmanagementportmustbeconnectedtoanetworkthatisconnectedtoaDHCPserver,
andiLOmustbeonthenetworkbeforepowerisapplied.DHCPsendsarequestsoonafter
powerisapplied.IftheDHCPrequestisnotansweredwheniLOfirstboots,itwillreissuethe
requestat90-secondintervals.
•TheDHCPservermustbeconfiguredtoprovideDNSandWINSnameresolution.
•IntheiLORBSU,youcanpressF1ontheNetworkAutoconfigurationpageforadvanced
optionsforviewingthestatusofiLODHCPrequests.
IfyouareusingastaticIPaddress,thefollowinginformationapplies:
•IfyouhaveadirectPCconnectionthenyoumustuseastaticIPaddressbecausenoDHCP
serverispresentonthelink.
•YoucanconfigureiLOtoworkwithastaticIPaddressbyusingiLORBSUortheiLOweb
interface.Formoreinformation,see“SettingupiLObyusingiLORBSU”(page16)or“Setting
upiLObyusingtheiLOwebinterface”(page21).
Loginissues
Usethefollowinginformationwhenattemptingtoresolveloginissues:
•Tryusingthedefaultaccountinformation,whichislocatedontheserialnumber/iLOinformation
pulltab.
•Ifyouforgetyourpassword,itcanberesetbyanadministratorwhohastheAdministerUser
Accountsprivilege.
Hardwareandsoftwarelink-relatedissues213 
						

							•Ifanadministratorforgetstheadministratoraccountpassword,theadministratormustusethe
SecurityOverrideSwitchoruseHPONCFGtoestablishanadministratoraccountandpassword.
Forinstructions,seetheHPiLO3ScriptingandCommandLineGuide.
•Checkforstandardissues,suchasthefollowing:
Doesthepasswordcomplywithpasswordrestrictions?Forexample,doesthepassword
containcase-sensitivecharacters?
◦
◦Isanunsupportedbrowserbeingused?
Loginnameandpasswordnotaccepted
Solution:Verifythatyourlogininformationisconfiguredcorrectly.HaveauserwiththeAdminister
UserAccountsprivilegeloginandchangeyourpassword.Ifyoustillcannotconnect,havethe
userloginagainanddeleteandre-addyouruseraccount.Forinstructions,see“ManagingiLO
usersbyusingtheiLOwebinterface”(page32).
NOTE:TheiLORBSUcanalsobeusedtoconfigureuseraccounts.Forinstructions,see“Adding
useraccounts”(page18).
Directoryuserprematurelogout
Solution:Torecoverfromaprematuresessiontimeout,logbackinandcontinueusingiLO.Ifthe
directoryserverisunavailable,youmustusealocalaccount.
NetworkerrorscancauseiLOtoconcludethatadirectoryconnectionisnolongervalid.IfiLO
cannotdetectthedirectory,itendsthedirectoryconnection.Anyattempttocontinueusingthe
terminatedconnectionredirectsthebrowsertotheloginpage.
Aprematuresessiontimeoutcanoccurduringanactivesessionif:
•Thenetworkconnectionisterminated.
•Thedirectoryserverisshutdown.
iLOmanagementportnotaccessiblebyname
Solution:TheiLOmanagementportcanregisterwithaWINSserverorDDNSservertoprovide
thename-to-IP-addressresolutionrequiredtoaccesstheiLOmanagementportbyname.TheWINS
orDDNSservermustbeupandrunningbeforetheiLOmanagementportispoweredon,andthe
iLOmanagementportmusthaveavalidroutetotheWINSorDDNSserver.
Inaddition,theiLOmanagementportmustbeconfiguredwiththeIPaddressoftheWINSor
DDNSserver.YoucanuseDHCPtoconfiguretheDHCPserverwiththerequiredIPaddresses.
TheseoptionsareenabledasfactorydefaultsandcanbechangedbyusingtheiLORBSUoriLO
webinterface.Formoreinformation,see“SettingupiLObyusingiLORBSU”(page16)or
“ConfiguringiLOnetworksettings”(page69).
TheclientsthatareusedtoaccesstheiLOmanagementportmustbeconfiguredtousethesame
DDNSserverwheretheIPaddressoftheiLOmanagementportisregistered.
IfyouareusingaWINSserverandanondynamicDNSserver,accesstotheiLOmanagement
portmightbesignificantlyfasterifyouconfiguretheDNSservertousetheWINSserverforname
resolution.Formoreinformation,seetheappropriateMicrosoftdocumentation.
iLORBSUunavailableafteriLOandserverreset
Solution:Resettheserverasecondtime.Toavoidthisissue,afterresettingtheprocessor,waita
fewsecondsbeforeresettingtheserver.
214Troubleshooting 
						

							IftheiLOprocessorisresetandtheserverisimmediatelyreset,iLOfirmwaremightnotbefully
initializedwhentheserverperformsitsinitializationandattemptstostarttheiLORBSU.Inthis
case,theiLORBSUisunavailable,ortheiLOoptionROMcodeisskippedaltogether.
Unabletoaccesstheloginpage
Solution:VerifythattheSSLencryptionlevelofyourbrowserissetto128bits.TheSSLencryption
leveliniLOissetto128bitsandcannotbechanged.ThebrowserandiLOencryptionlevelsmust
bethesame.
SecureConnectionFailederrorwhenusingFirefoxbrowser
WhenyoutrytoconnecttoiLOusingFirefoxESR,thefollowingmessageappears(Figure121).
Figure121SecureConnectionFaileddialogbox
Solution1:
1.NavigatetoTools→OptionsinFirefox.
2.ClickAdvanced.
3.ClicktheEncryptiontab.
4.ClickViewCertificates.
ClicktheServerstab,andthendeleteanycertificatesrelatedtoiLO.
5.ClicktheOtherstab,andthendeleteanycertificatesrelatedtoiLO.
6.ClickOK.
7.StartFirefoxandconnecttoiLO.
NOTE:ThestepsinSolution1arebasedonFirefoxESR17.Theproceduretousemightvary
dependingontheinstalledversionofFirefox.
Solution2:
1.ClosetheFirefoxapplication.
2.NavigatetotheFirefoxAppDatafolder,andthendeleteallofthe*.dbfilesinallofthe
Firefoxdirectories.
TheAppDatafolderistypicallyinthefollowinglocation:C:\\Users\\
AppData\Local\Mozilla\Firefox\
Loginissues215 
						

							UnabletoreturntologinpageafteraniLOflashorreset
Solution:Clearthebrowsercacheandrestartthebrowser.
UnabletoaccessVirtualMediaorgraphicalRemoteConsole
Solution:YouenabletheiLOVirtualMediaandgraphicalRemoteConsolefeaturesbyinstalling
anoptionaliLOlicense.Ifalicenseisnotinstalled,amessageinformsyouthatthesefeaturesare
notavailablewithoutalicense.
Fordetailsonpurchasinglicenses,andforalistoflicensedfeatures,seethefollowingwebsite:
http://www.hp.com/go/ilo/licensing.
UnabletoconnecttoiLOafterchangingnetworksettings
Solution:Verifythatbothsidesoftheconnection(theNICandtheswitch)havethesamesettings
fortransceiverspeedautoselect,speed,andduplex.Forexample,ifonesideisautoselectingthe
connection,theothersidemustusethesamesetting.ForinformationaboutconfiguringtheiLO
networksettings,see“ConfiguringiLOnetworksettings”(page69).
UnabletoconnecttoiLOprocessorthroughNIC
Solution:IfyoucannotconnecttotheiLOprocessorthroughtheNIC,trythefollowingsolutions:
•ConfirmthatthegreenLEDindicator(linkstatus)ontheiLORJ-45connectorison.Thiscondition
indicatesagoodconnectionbetweenthePCINICandthenetworkhub.
•LookforintermittentflashesofthegreenLEDindicator,whichindicatesnormalnetworktraffic.
•RuntheiLORBSUtoconfirmthattheNICisenabled,andverifytheassignedIPaddressand
subnetmask.
•RuntheiLORBSU,andusetheAdvancedoptionontheNetworkAutoconfigurationpageto
viewthestatusofDHCPrequests.
•PingtheIPaddressoftheNICfromaseparatenetworkworkstation.
•AttempttoconnectwithabrowserbyenteringtheIPaddressoftheNICastheURL.Youcan
seetheiLOhomepagefromthisaddress.
•ResetiLO.
NOTE:Ifanetworkconnectionisestablished,youmighthavetowaitupto90secondsfor
theDHCPserverrequest.
UnabletologintoiLOafterinstallingiLOcertificate
Solution:DonotinstalltheiLOself-signedcertificateinthebrowsercertificatestore.Ifyouwantto
installtheiLOcertificate,requestapermanentcertificatefromaCAandimportittoiLO.For
instructions,see“AdministeringSSLcertificates”(page48).
WhenyouresetiLOtothefactorydefaultsorchangetheiLOhostname,anewself-signedcertificate
isgenerated.IftheiLOself-signedcertificateisinstalledpermanentlyinsomebrowsers,youmight
notbeabletologbackintoiLOafterthenewself-signedcertificateisgenerated.
UnabletoconnecttoiLOIPaddress
Solution:Ifthewebbrowsersoftwareisconfiguredtouseaproxyserver,itwillnotconnecttothe
iLOIPaddress.Toresolvethisissue,configurethebrowsernottousetheproxyserverfortheIP
addressofiLO.Forexample,inInternetExplorer:
1.SelectTools→InternetOptions.
2.ClickConnections.
3.ClickLANsettings.
216Troubleshooting 
						

							4.ClickAdvancedintheProxyserversection.
5.EntertheiLOIPaddressorDNSnameintheExceptionsbox.
6.ClickOKtosavethechanges.
BlockediLOports
Solution:iLOcommunicatesthroughseveralconfigurableTCP/IPports.Iftheseportsareblocked,
theadministratormustconfigurethefirewalltoallowforcommunicationsontheseports.For
informationaboutviewingandchangingtheiLOportconfiguration,see“ConfiguringiLOaccess
settings”(page39).
Troubleshootingalertandtrapissues
Table12(page217)liststhealertsandtrapsthatmightoccur.
Table12Alerts
DescriptionAlert
ThistrapisgeneratedwhenyouclicktheSendTestAlertbuttononthe
Administration→ManagementpageintheiLOwebinterface.
Test Trap
Theserverlostpower.Server Power Outage
Theserverwasreset.Server Reset
Aremoteuserloginattemptfailed.Failed Login Attempt
Thisisanerrorconditionthatisnotpredefinedbythehard-codedMIB.General Error
Thecircularloghasbeenoverrun.Logs
ThestateoftheSecurityOverrideSwitchchanged(On/Off).Security Override Switch
Changed: On/Off
Theservercouldnotpoweronbecauseofinsufficientpower.Rack Server Power On Failed
Theserverwasforcedtopoweronmanuallydespitereportinginsufficient
power.
Rack Server Power On Manual
Override
Thenameoftherackwaschanged.Rack Name Changed
Thelisteduserloggedinthroughabrowser.Browser login: 
Thelisteduserloggedoutthroughabrowser.Browser logout: 
ThelisteduserloggedintotheRemoteConsole.Remote Console login: 
AuserclosedtheRemoteConsole.Remote Console Closed
Thelisteduserstartedafirmwareupgrade.iLO Firmware upgrade started by

UnabletoreceiveHPSIMalarms(SNMPtraps)fromiLO
Solution:AuserwhohastheConfigureiLOSettingsprivilegemustconnecttoiLOtoconfigure
SNMPtrapparameters.WhenyouareconnectedtoiLO,makesurethatthecorrectalerttypes
andtrapdestinationsareenabledontheAdministration→ManagementpageintheiLOweb
interface.
Incorrectauthenticationcode
WhenyouuseaMozillabrowser,youmightreceiveanincorrectauthenticationcodeerrormessage,
whichindicatesthatthepublicorprivatekeypairandcertificateusedtoinitiatethebrowserSSL
sessionhaschanged.Thiserrormessagemightoccurwhenyoudonotuseacustomerprovided
certificatebecauseiLOgeneratesitsownself-signedcertificateeachtimeitisrebooted.
Troubleshootingalertandtrapissues217 
						

							Solution:Closeandrestartthewebbrowser,orinstallyourowncertificatesintoiLO.
UsingtheiLOSecurityOverrideSwitchforemergencyaccess
Solution:TheiLOSecurityOverrideSwitchgivesemergencyaccesstotheadministratorwhohas
physicalcontrolovertheserversystemboard.SettingtheiLOSecurityOverrideSwitchallows
loginaccess,withallprivileges,withoutauserIDandpassword.
TheiLOSecurityOverrideSwitchislocatedinsidetheserverandcannotbeaccessedwithout
openingtheserverenclosure.TosettheiLOSecurityOverrideSwitch,makesurethattheserver
ispoweredoffanddisconnectedfromthepowersource.Settheswitch,andthenpoweronthe
server.TocleartheiLOSecurityOverrideSwitch,reversethisprocedure.
WhenyouusetheiLOSecurityOverrideSwitch:
•AwarningmessageindicatingthattheiLOSecurityOverrideSwitchiscurrentlyinuseis
displayedontheiLOwebinterfacepages.
•AniLOlogentryisaddedtorecordtheuseoftheiLOSecurityOverrideSwitch.
•AnSNMPalertmightbesentwhenyousetorcleartheiLOSecurityOverrideSwitch.
SettingtheiLOSecurityOverrideSwitchalsoenablesyoutoflashtheiLObootblockifnecessary.
ThebootblockisexposeduntiliLOisreset.HPrecommendsthatyoudisconnectiLOfromthe
networkuntiltheresetiscomplete.
Dependingontheserver,theiLOSecurityOverrideSwitchmightbeasinglejumperoritmight
beaspecificswitchpositiononaDIPswitchpanel.ForinformationabouthowtoaccesstheiLO
SecurityOverrideSwitch,seetheserverdocumentation.
Troubleshootinglicenseinstallation
License-keyinstallationissuesmightoccurbecauseofthefollowing:
•ThelicensekeyisnotforiLO.
•Ifalicensekeywaspreviouslyinstalled,anevaluationlicensekeycannotbeinstalled.
•TheiLOfirmwarewasnotupdatedbeforethelicensewasbeinstalled.
•TheiLOdateandtimeareincorrect.
Troubleshootingdirectoryissues
Thefollowingsectionsprovideinstructionsfortroubleshootingdirectoryissues.
Usercontextsdonotappeartowork
Solution:Checkwithyournetworkadministrator.ThefullDNofyouruserobjectmustbeinthe
directory.YourloginnameappearsafterthefirstCN=.TheremainderoftheDNmustappearin
oneoftheusercontextboxes.Usercontextsarenotcasesensitive,andanyothercharacters,
includingspaces,arepartoftheusercontext.Forinformationaboutenteringdirectoryusercontexts,
see“Configuringdirectorysettings”(page51).
Directoryuserdoesnotlogoutafterdirectorytimeouthasexpired
Solution:IfyousettheiLOIdleConnectionTimeouttoInfinite,theRemoteConsoleperiodically
pingsthefirmwaretoverifythattheconnectionexists.Whenthepingoccurs,theiLOfirmware
queriesthedirectoryforuserpermissions.Thisperiodicquerykeepsthedirectoryconnectionactive,
preventingatimeoutandloggingtheuser.
Problemsgeneratingkeytabbyusingktpass.exe
Solution:Ifyouusektpass.exetogenerateakeytab,youmustspecifyaprincipalnameby
usingthe-princargument.
218Troubleshooting 
						

							Principalnamesarecasesensitiveandmustbeenteredasfollows:
HTTP/[email protected]
•Thefirstpartisuppercase(HTTP).
•Themiddlepartislowercase(myilo.somedomain.net).
•Thelastpartisuppercase(@SOMEDOMAIN.NET).
Ifyoudonotformatthecommandexactlyasshown,itwillnotwork.
Hereisanexampleofthefullktpass.execommand:
ktpass +rndPass -ptype KRB5_NT_SRV_HST -mapuser [email protected]
-princ HTTP/[email protected] -out myilo.keytab
Directoryloginfails
Solution:
1.Loginwithalocalaccountanddeterminethedirectoryservername.
2.VerifythatthedirectoryservernameisanameandnotanIPaddress.
3.Verifythatyoucanpingthedirectoryservernamefromyourclient.
4.Runthedirectorysetuptests.
5.Verifythatthepingwasreceivedsuccessfully.Formoreinformationontestingdirectorysettings,
see“Runningdirectorytests”(page54).
TroubleshootingRemoteConsoleissues
ThefollowingsectionsdiscusstroubleshootingRemoteConsoleissues.
IMPORTANT:Pop-upblockingapplications,whichpreventtheautomaticopeningofnewwindows,
preventtheRemoteConsolefromrunning.Disableanypop-upblockingprogramsbeforeyoustart
theRemoteConsole.
JavaIRCappletdisplaysredXwhenFirefoxisusedtorunJavaIRConLinuxclient
Solution:Firefoxbrowsersmustbeconfiguredtoacceptcookies.Forinstructionsonconfiguring
Firefox,seetheFirefoxdocumentation.
UnabletonavigatesinglecursorofRemoteConsoletocornersofRemoteConsole
window
Insomecases,youmightnotbeabletonavigatethemousecursortothecornersoftheRemote
Consolewindow.
Solution:Right-clickanddragthemousecursoroutsidetheRemoteConsolewindow,andthen
dragitbackinside.
RemoteConsoletextwindownotupdatedcorrectly
WhenyouareusingtheRemoteConsoletodisplaytextwindowsthatscrollatahighrateofspeed,
thetextwindowmightnotbeupdatedcorrectly.Thiserroriscausedbyvideoupdatesoccurring
fasterthantheiLOfirmwarecandetectanddisplaythem.Typically,onlytheupperleftcornerof
thetextwindowisupdatedwhiletherestofthetextwindowremainsstatic.
Solution:Afterthescrollingiscomplete,clickRefreshtoupdatethetextwindow.
Mouseorkeyboardnotworkingin.NETIRCorJavaIRC
Solution1:Whenyouopenthe.NETIRCorJavaIRCandnoticethatthemouseorkeyboardis
notworking,performthefollowingsteps:
1.Closethe.NETIRCorJavaIRC.
Directoryloginfails219  
						

							2.NavigatetothePowerManagement→PowerSettingspage.
3.CleartheEnablepersistentmouseandkeyboardcheckbox,andthenclickApply.
4.Startthe.NETIRCorJavaIRCagain.
Solution2(.NETIRConly):SomemonitorsdonotsupportDirectDraw.Forexample,someUSB
VGAdevicedriversmightdisableDirectDrawonallmonitorsforWindowsVistaandWindows
7clients.
The.NETIRCrequiresDirectDrawsupport.
Solution2(JavaIRConly):
1.Shutdownandexityourbrowser.
2.OpentheJavaControlPanel.
3.NavigatetotheJavaRuntimeEnvironmentSettingsdialogbox.
4.Addthefollowingruntimeparameter:
-Dsun.java2d.noddraw=true
5.ClickOKandclosetheJavaRuntimeEnvironmentSettingswindow.
6.ClickApply,andthenclickOKtoclosetheJavaControlPanel.
NOTE:ViewingyourchangesbeforeyouclickApplymightresettheRuntimeParameters
dialogbox,causingyoureditstobelost.
.NETIRCsendscharacterscontinuouslyafterswitchingwindows
Solution:Ifyouhaveakeypressedduringa.NETIRCsession,andyouinadvertentlyswitch
windows,thekeycanremainpressedinthe.NETIRCsession,causingthecharactertorepeat
continuously.Tostopthecharacterfromrepeating,clickthe.NETIRCsessionscreentobringitto
thefrontofyourdesktop.
JavaIRCdoesnotdisplaycorrectfloppyandUSB-keydevice
ThisissueoccursonlywiththeFirefoxbrowser.
Solution:
1.MakesurethatRedHatEnterpriseLinux5orlaterisinstalledonthelocalclientsystem.
2.InstallthelatestversionofJavaandconfigureittoconnectthroughtheFirefoxbrowser.
3.LogintotheiLOwebinterfacebyusingFirefox.
4.InsertaUSBkeyorfloppydiskonthelocalclientsystem.
5.VerifythatyoucanaccesstheUSBkeyorfloppydisk.
6.OpenaJavaIRCsession.
7.SelectVirtualDrives→Floppy/USB-Key,andthenselectVirtualImage.
TheChooseDiskImageFiledialogboxopens(Figure122).
220Troubleshooting