HP Ilo 3 User Guide
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HPiLO3UserGuide Abstract Thisguideprovidesinformationaboutconfiguring,updating,andoperatingHPProLiantserversbyusingtheHPiLO3firmware.Thisdocumentisintendedforsystemadministrators,HPrepresentatives,andHPAuthorizedChannelPartnerswhoareinvolvedinconfiguringandusingHPiLO3andHPProLiantservers. ThisguidediscussesHPiLOforHPProLiantserversandHPProLiantBladeSystemserverblades.ForinformationaboutiLOforIntegrityserversandserverblades,seetheHPwebsiteathttp://www.hp.com/go/integrityiLO. HPPartNumber:616301-006Published:March2014Edition:1
©Copyright2011,2014Hewlett-PackardDevelopmentCompany,L.P Confidentialcomputersoftware.ValidlicensefromHPrequiredforpossession,useorcopying.ConsistentwithFAR12.211and12.212,Commercial ComputerSoftware,ComputerSoftwareDocumentation,andTechnicalDataforCommercialItemsarelicensedtotheU.S.Governmentunder vendor'sstandardcommerciallicense. Theinformationcontainedhereinissubjecttochangewithoutnotice.TheonlywarrantiesforHPproductsandservicesaresetforthintheexpress warrantystatementsaccompanyingsuchproductsandservices.Nothinghereinshouldbeconstruedasconstitutinganadditionalwarranty.HPshall notbeliablefortechnicaloreditorialerrorsoromissionscontainedherein. Acknowledgements Microsoft,Windows,WindowsNT,WindowsXP,andWindowsVistaareU.S.registeredtrademarksofMicrosoftCorporation. IntelisatrademarkofIntelCorporationintheU.S.andothercountries. JavaisaregisteredtrademarkofOracleand/oritsaffiliates.
Contents 1IntroductiontoiLO....................................................................................12 iLOwebinterface...................................................................................................................12 iLORBSU...............................................................................................................................13 iLOmobileapp......................................................................................................................13 iLOscriptingandcommandline...............................................................................................13 2SettingupiLO..........................................................................................14 PreparingtosetupiLO............................................................................................................14 ConnectingiLOtothenetwork.................................................................................................16 SettingupiLObyusingiLORBSU.............................................................................................16 ConfiguringastaticIPaddressbyusingiLORBSU..................................................................17 ManagingiLOusersbyusingiLORBSU................................................................................18 Addinguseraccounts....................................................................................................18 Editinguseraccounts.....................................................................................................20 Removinguseraccounts.................................................................................................20 SettingupiLObyusingtheiLOwebinterface............................................................................21 LoggingintoiLOforthefirsttime.............................................................................................21 ActivatingiLOlicensedfeatures................................................................................................22 InstallingtheiLOdrivers...........................................................................................................22 Microsoftdevicedriversupport............................................................................................23 Linuxdevicedriversupport..................................................................................................23 VMwaredevicedriversupport.............................................................................................24 3ConfiguringiLO.......................................................................................25 Updatingfirmware..................................................................................................................25 Updatingfirmwarebyusinganonlinemethod.......................................................................25 Performinganin-bandfirmwareupdate............................................................................25 Performinganout-of-bandfirmwareupdate.......................................................................26 Updatingfirmwarebyusinganofflinemethod.......................................................................26 ObtainingtheiLOfirmwareimagefile..................................................................................26 UpdatingtheiLOfirmwarebyusingabrowser......................................................................27 Usinglanguagepacks............................................................................................................28 Installingalanguagepack..................................................................................................28 Selectingalanguagepack.................................................................................................29 Configuringthedefaultlanguagesettings..............................................................................30 Configuringthecurrentlanguagesettings..............................................................................30 Uninstallingalanguagepack..............................................................................................30 iLOlicensing..........................................................................................................................31 FreeiLO60-dayevaluationlicense.......................................................................................31 InstallinganiLOlicensebyusingabrowser..........................................................................32 ManagingiLOusersbyusingtheiLOwebinterface....................................................................32 Viewinglocaluseraccounts................................................................................................33 Viewingdirectorygroups....................................................................................................34 Addingoreditinglocaluseraccounts...................................................................................34 Passwordguidelines......................................................................................................36 IPMI/DCMIusers..........................................................................................................36 Administeringdirectorygroups............................................................................................37 Deletingauseraccountoradirectorygroup.........................................................................39 ConfiguringiLOaccesssettings................................................................................................39 Configuringservicesettings.................................................................................................39 ConfiguringIPMI/DCMIsettings..........................................................................................40 Configuringaccessoptions.................................................................................................40 Contents3
LoggingintoiLObyusinganSSHclient...............................................................................43 ConfiguringiLOsecurity..........................................................................................................43 Generalsecurityguidelines.................................................................................................43 iLORBSUsecurity..........................................................................................................44 iLOSecurityOverrideSwitchadministration......................................................................44 TPMsupport......................................................................................................................45 Useraccountsandaccess...................................................................................................46 Userprivileges..............................................................................................................46 Loginsecurity................................................................................................................46 AdministeringSSHkeys......................................................................................................46 AboutSSHkeys............................................................................................................46 AuthorizinganewSSHkey............................................................................................47 DeletingSSHkeys.........................................................................................................48 AuthorizingSSHkeysfromanHPSIMserver....................................................................48 AdministeringSSLcertificates..............................................................................................48 ViewingSSLcertificateinformation..................................................................................49 ObtainingandimportinganSSLcertificate......................................................................49 Configuringdirectorysettings..............................................................................................51 Configuringauthenticationanddirectoryserversettings.....................................................52 Runningdirectorytests...................................................................................................54 Viewingdirectorytestresults......................................................................................56 Usingthedirectorytestcontrols.................................................................................58 Usingencryption................................................................................................................58 Viewingencryptionenforcementsettings...........................................................................59 ModifyingtheAES/DESencryptionsetting.......................................................................60 ConnectingtoiLObyusingAESor3DESencryption.....................................................60 EnablingFIPSMode......................................................................................................60 DisablingFIPSMode.....................................................................................................61 ConfiguringiLOforHPSSO................................................................................................61 ConfiguringiLOforHPSSO...........................................................................................62 Viewingtrustedcertificates.............................................................................................63 Addingtrustedcertificates..............................................................................................64 ExtractingtheHPSIMservercertificate........................................................................65 Removingtrustedcertificates...........................................................................................65 ConfiguringRemoteConsolesecuritysettings.........................................................................65 ConfiguringRemoteConsoleComputerLocksettings..........................................................65 ConfiguringtheIntegratedRemoteConsoleTrustsetting(.NETIRC)......................................67 ConfiguringtheLoginSecurityBanner..................................................................................67 ConfiguringiLOnetworksettings..............................................................................................69 Viewingnetworksettings.....................................................................................................69 Configuringgeneralnetworksettings....................................................................................72 ConfiguringIPv4settings....................................................................................................74 ConfiguringIPv6settings....................................................................................................76 ConfiguringSNTPsettings...................................................................................................79 ConfiguringandusingtheiLOSharedNetworkPort....................................................................80 EnablingtheiLOSharedNetworkPortfeature.......................................................................81 EnablingtheiLOSharedNetworkPortfeaturethroughiLORBSU.........................................82 EnablingtheiLOSharedNetworkPortfeaturethroughtheiLOwebinterface........................82 Re-enablingtheiLODedicatedNetworkPort.........................................................................83 EnablingtheiLODedicatedNetworkPortthroughiLORBSU...............................................83 EnablingtheiLODedicatedNetworkPortthroughthewebinterface....................................83 ConfiguringiLOManagementsettings.......................................................................................84 InstallingtheInsightManagementAgents..............................................................................84 ConfiguringSNMPalerts....................................................................................................84 SNMPtraps..................................................................................................................85 4Contents
ConfiguringSNMPalertdestinations....................................................................................85 ConfiguringInsightManagementintegration.........................................................................86 UsingtheiLORBSU................................................................................................................87 AccessingtheiLORBSU......................................................................................................87 ConfiguringNICandTCP/IPsettings....................................................................................87 ConfiguringDNS/DHCPsettings.........................................................................................88 ConfiguringglobalsettingsbyusingiLORBSU.......................................................................89 ConfiguringserialCLIoptionsbyusingiLORBSU...................................................................90 4UsingiLO................................................................................................92 UsingtheiLOwebinterface.....................................................................................................92 Browsersupport.................................................................................................................92 LoggingintoiLO...............................................................................................................92 Handlinganunknownauthority...........................................................................................93 UsingtheiLOcontrols.........................................................................................................94 Languagepacksupport......................................................................................................94 ViewingiLOoverviewinformation.............................................................................................94 Viewingsysteminformation.................................................................................................94 Viewingstatusinformation...................................................................................................96 ViewingtheactiveiLOsessions............................................................................................96 ViewingiLOsysteminformation................................................................................................97 Viewinghealthsummaryinformation....................................................................................97 Viewingfaninformation......................................................................................................98 Viewingtemperatureinformation.......................................................................................100 Viewingtemperaturesensordata...................................................................................100 Viewingpowerinformation...............................................................................................101 Viewingprocessorinformation...........................................................................................103 Viewingmemoryinformation.............................................................................................104 Viewingnetworkinformation.............................................................................................104 Viewingdriveinformation.................................................................................................105 UsingtheiLOEventLog.........................................................................................................106 ViewingtheiLOEventLog.................................................................................................106 SavingtheiLOEventLog...................................................................................................108 ClearingtheiLOEventLog................................................................................................108 UsingtheIntegratedManagementLog....................................................................................109 ViewingtheIML...............................................................................................................109 Markingalogentryasrepaired........................................................................................111 AddingamaintenancenotetotheIML...............................................................................111 SavingtheIML................................................................................................................111 ClearingtheIML..............................................................................................................112 UsingiLOdiagnostics............................................................................................................112 ResettingiLOthroughthewebinterface..............................................................................113 UsingtheHPInsightManagementAgents................................................................................114 UsingtheIntegratedRemoteConsole......................................................................................114 .NETIRCrequirements......................................................................................................115 Microsoft.NETFramework............................................................................................115 MicrosoftClickOnce....................................................................................................115 JavaIRCrequirements......................................................................................................115 Recommendedclientsettings........................................................................................116 Recommendedserversettings.......................................................................................116 ConfiguringtheJavaIRCkeyboardlayoutforLinuxsystems..........................................116 StartingtheRemoteConsole..............................................................................................116 AcquiringtheRemoteConsole...........................................................................................118 UsingtheRemoteConsolepowerswitch.............................................................................119 UsingiLOVirtualMediafromtheRemoteConsole................................................................119 Contents5
UsingSharedRemoteConsole(.NETIRConly)....................................................................119 UsingConsoleCapture(.NETIRConly)..............................................................................120 ViewingServerStartupandServerPrefailuresequences...................................................121 SavingServerStartupandServerPrefailurevideofiles.....................................................121 Capturingvideofiles...................................................................................................122 Viewingsavedvideofiles.............................................................................................122 UsingRemoteConsolehotkeys..........................................................................................122 Creatingahotkey......................................................................................................122 Resettinghotkeys........................................................................................................124 Usingthetext-basedRemoteConsole......................................................................................124 UsingtheiLOVirtualSerialPort.........................................................................................124 ConfiguringtheiLOVirtualSerialPortinthehostsystemRBSU..........................................125 ConfiguringtheiLOVirtualSerialPortforLinux...............................................................128 ConfiguringtheiLOVirtualSerialPortfortheWindowsEMSConsole................................129 UsingtheText-basedRemoteConsole(Textcons)..................................................................129 CustomizingtheText-basedRemoteConsole...................................................................130 UsingtheText-basedRemoteConsole............................................................................131 UsingLinuxwiththeText-basedRemoteConsole..............................................................131 UsingiLOVirtualMedia........................................................................................................131 VirtualMediaoperatingsysteminformation.........................................................................133 OperatingsystemUSBrequirement................................................................................133 UsingVirtualMediawithWindows7............................................................................133 Operatingsystemconsiderations:VirtualFloppy/USBkey................................................133 Changingdiskettes.................................................................................................133 Operatingsystemconsiderations:VirtualCD/DVD-ROM..................................................134 MountingaUSBVirtualMediaCD/DVD-ROMonLinuxsystems...................................134 Operatingsystemconsiderations:VirtualFolder.............................................................134 UsingiLOVirtualMediafromtheiLOwebinterface.............................................................135 ViewingandmodifyingtheVirtualMediaport................................................................135 Viewingandejectinglocalmedia.................................................................................136 Connectingscriptedmedia...........................................................................................136 Viewingandejectingscriptedmedia.............................................................................136 UsingiLOVirtualMediafromtheRemoteConsole................................................................137 UsingaVirtualDrive...................................................................................................137 UsingaphysicaldriveonaclientPC........................................................................137 Usinganimagefile................................................................................................137 UsinganimagefilethroughaURL(IIS/Apache).........................................................137 UsingtheCreateMediaImagefeature(JavaIRConly).....................................................137 CreatinganiLOdiskimagefile................................................................................138 Copyingdatafromanimagefiletoaphysicaldisk....................................................138 UsingaVirtualFolder(.NETIRConly)............................................................................139 SettingupIISforscriptedVirtualMedia..............................................................................139 ConfiguringIIS............................................................................................................139 ConfiguringIISforread/writeaccess.............................................................................140 InsertingVirtualMediawithahelperapplication............................................................141 SampleVirtualMediahelperapplication.......................................................................141 ConfiguringVirtualMediaBootOrder................................................................................142 Changingtheserverbootorder....................................................................................142 Changingtheone-timebootstatus................................................................................143 Usingtheadditionaloptions.........................................................................................143 Aboutserverpower..............................................................................................................143 Brownoutrecovery...........................................................................................................143 Gracefulshutdown...........................................................................................................144 Powerefficiency...............................................................................................................144 UsingiLOPowerManagement...............................................................................................144 6Contents
Managingtheserverpower..............................................................................................144 ConfiguringtheSystemPowerRestoreSettings.....................................................................146 Viewingserverpowerusage..............................................................................................146 Viewingthecurrentpowerstate.........................................................................................148 Viewingtheserverpowerhistory........................................................................................149 Configuringpowersettings................................................................................................149 ConfiguringPowerRegulatorsettings.............................................................................149 Configuringpowercappingsettings..............................................................................151 ConfiguringSNMPalertsettings...................................................................................151 Configuringthepersistentmouseandkeyboard..............................................................152 UsingiLOwithOnboardAdministrator....................................................................................152 UsingtheActiveOnboardAdministrator.............................................................................152 StartingtheOnboardAdministratorGUI.............................................................................153 TogglingtheenclosureUIDlight.........................................................................................153 EnclosurebayIPaddressing..............................................................................................154 DynamicPowerCappingforserverblades..........................................................................154 iLOvirtualfan.................................................................................................................154 iLOoption.......................................................................................................................154 IPMIservermanagement.......................................................................................................155 UsingiLOwithHPInsightControlserverdeployment................................................................156 5IntegratingHPSystemsInsightManager....................................................157 HPSIMfeatures....................................................................................................................157 EstablishingSSOwithHPSIM................................................................................................157 iLOidentificationandassociation...........................................................................................157 ViewingiLOstatusinHPSIM.............................................................................................157 iLOlinksinHPSIM..........................................................................................................158 ViewingiLOinHPSIMSystem(s)lists..................................................................................158 ReceivingSNMPalertsinHPSIM...........................................................................................158 HPSIMportmatching...........................................................................................................158 ReviewingiLOlicenseinformationinHPSIM............................................................................159 6Directoryservices...................................................................................160 Directoryintegrationbenefits..................................................................................................160 ChoosingadirectoryconfigurationtousewithiLO....................................................................160 Kerberossupport..................................................................................................................161 Domaincontrollerpreparation...........................................................................................161 Realmnames..............................................................................................................161 Computeraccounts......................................................................................................161 Useraccounts.............................................................................................................161 Generatingakeytab...................................................................................................162 Keyversionnumber................................................................................................162 WindowsVista.......................................................................................................162 Universalandglobalusergroups(forauthorization)........................................................163 ConfiguringiLOforKerberoslogin.....................................................................................163 UsingtheiLOwebinterface..........................................................................................163 UsingXMLconfigurationandcontrolscripts....................................................................164 UsingtheCLI,CLP,orSSHinterface..............................................................................164 Timerequirement.............................................................................................................164 Configuringsinglesign-on................................................................................................164 InternetExplorer..........................................................................................................164 Firefox.......................................................................................................................165 Chrome.....................................................................................................................165 Verifyingsinglesign-on(HPZeroSignIn)configuration.........................................................166 Loginbyname................................................................................................................166 Schema-freedirectoryintegration............................................................................................166 Contents7
Settingupschema-freedirectoryintegration.........................................................................167 ActiveDirectoryprerequisites........................................................................................167 IntroductiontoCertificateServices............................................................................167 InstallingCertificateServices....................................................................................167 VerifyingCertificateServices....................................................................................167 ConfiguringAutomaticCertificateRequest.................................................................167 Schema-freesetupusingtheiLOwebinterface................................................................168 Schema-freesetupusingscripts.....................................................................................168 Schema-freesetupwithHPDirectoriesSupportforProLiantManagementProcessors.............168 Schema-freesetupoptions............................................................................................169 Minimumloginflexibility.........................................................................................169 Betterloginflexibility..............................................................................................169 Maximumloginflexibility.........................................................................................169 Schema-freenestedgroups...........................................................................................169 SettingupHPextendedschemadirectoryintegration................................................................170 FeaturessupportedbyHPschemadirectoryintegration.........................................................170 Settingupdirectoryservices..............................................................................................170 Schemadocumentation.....................................................................................................171 Directoryservicessupport.................................................................................................171 Schemarequiredsoftware.................................................................................................171 SchemaExtender........................................................................................................172 SchemaPreviewwindow.........................................................................................172 Setupwindow........................................................................................................173 Resultswindow......................................................................................................173 Managementsnap-ininstaller.......................................................................................174 DirectoryservicesforActiveDirectory.................................................................................174 ActiveDirectoryinstallationprerequisites........................................................................174 InstallingActiveDirectory.............................................................................................175 Fortheschema-freeconfiguration.............................................................................175 ForHPextendedschema.........................................................................................175 Snap-ininstallationandinitializationforActiveDirectory..................................................176 CreatingandconfiguringdirectoryobjectsforusewithiLOinActiveDirectory....................176 Directoryservicesobjects.............................................................................................177 ActiveDirectorysnap-ins.........................................................................................178 RoleRestrictionstab................................................................................................179 LightsOutManagementtab.........................................................................................181 DirectoryservicesforeDirectory.........................................................................................182 eDirectoryinstallationprerequisites................................................................................182 Snap-ininstallationandinitializationforeDirectory..........................................................182 Example:CreatingandconfiguringdirectoryobjectsforusewithiLOdevicesineDirectory...182 DirectoryservicesobjectsforeDirectory.........................................................................186 RoleManagedDevices...........................................................................................186 Memberstab.........................................................................................................186 RoleRestrictionstab.....................................................................................................187 Timerestrictions......................................................................................................188 EnforcedclientIPaddressorDNSnameaccess.........................................................188 eDirectoryLights-OutManagement................................................................................189 Userloginusingdirectoryservices..........................................................................................190 Directory-enabledremotemanagement....................................................................................190 Creatingrolestofolloworganizationalstructure...................................................................191 Usingexistinggroups..................................................................................................191 Usingmultipleroles.....................................................................................................191 Howdirectoryloginrestrictionsareenforced.......................................................................192 Restrictingroles...........................................................................................................193 Roletimerestrictions...............................................................................................193 8Contents
Roleaddressrestrictions..........................................................................................193 Userrestrictions...........................................................................................................193 Useraddressrestrictions..........................................................................................193 Usertimerestrictions...............................................................................................194 Creatingmultiplerestrictionsandroles...........................................................................195 Usingbulkimporttools.....................................................................................................196 HPDirectoriesSupportforProLiantManagementProcessorsutility...............................................196 Compatibility..................................................................................................................196 HPDirectoriesSupportforProLiantManagementProcessorspackage.....................................197 UsingHPDirectoriesSupportforProLiantManagementProcessors.........................................197 Findingmanagementprocessors...................................................................................197 Upgradingfirmwareonmanagementprocessors.............................................................200 Selectingadirectoryaccessmethod..............................................................................201 Namingmanagementprocessors..................................................................................202 ConfiguringdirectorieswhenHPextendedschemaisselected...........................................202 Configuringdirectorieswhenschema-freeintegrationisselected........................................206 Settingupmanagementprocessorsfordirectories............................................................207 7Troubleshooting......................................................................................209 iLO3POSTLEDindicators.....................................................................................................209 Kerneldebugging.................................................................................................................209 Eventlogentries...................................................................................................................210 Hardwareandsoftwarelink-relatedissues................................................................................213 Loginissues.........................................................................................................................213 Loginnameandpasswordnotaccepted.............................................................................214 Directoryuserprematurelogout.........................................................................................214 iLOmanagementportnotaccessiblebyname.....................................................................214 iLORBSUunavailableafteriLOandserverreset...................................................................214 Unabletoaccesstheloginpage........................................................................................215 SecureConnectionFailederrorwhenusingFirefoxbrowser...................................................215 UnabletoreturntologinpageafteraniLOflashorreset......................................................216 UnabletoaccessVirtualMediaorgraphicalRemoteConsole................................................216 UnabletoconnecttoiLOafterchangingnetworksettings......................................................216 UnabletoconnecttoiLOprocessorthroughNIC..................................................................216 UnabletologintoiLOafterinstallingiLOcertificate............................................................216 UnabletoconnecttoiLOIPaddress...................................................................................216 BlockediLOports.............................................................................................................217 Troubleshootingalertandtrapissues.......................................................................................217 UnabletoreceiveHPSIMalarms(SNMPtraps)fromiLO.......................................................217 Incorrectauthenticationcode..................................................................................................217 UsingtheiLOSecurityOverrideSwitchforemergencyaccess.....................................................218 Troubleshootinglicenseinstallation..........................................................................................218 Troubleshootingdirectoryissues.............................................................................................218 Usercontextsdonotappeartowork..................................................................................218 Directoryuserdoesnotlogoutafterdirectorytimeouthasexpired.........................................218 Problemsgeneratingkeytabbyusingktpass.exe..................................................................218 Directoryloginfails...............................................................................................................219 TroubleshootingRemoteConsoleissues...................................................................................219 JavaIRCappletdisplaysredXwhenFirefoxisusedtorunJavaIRConLinuxclient..................219 UnabletonavigatesinglecursorofRemoteConsoletocornersofRemoteConsolewindow.......219 RemoteConsoletextwindownotupdatedcorrectly..............................................................219 Mouseorkeyboardnotworkingin.NETIRCorJavaIRC......................................................219 .NETIRCsendscharacterscontinuouslyafterswitchingwindows...........................................220 JavaIRCdoesnotdisplaycorrectfloppyandUSB-keydevice.................................................220 CapsLockoutofsyncbetweeniLOandJavaIRC.................................................................221 Contents9
NumLockoutofsyncbetweeniLOandSharedRemoteConsole............................................222 KeystrokesrepeatunintentionallyduringRemoteConsolesession............................................222 Sessionleaderdoesnotreceiveconnectionrequestwhen.NETIRCisinreplaymode...............222 KeyboardLEDdoesnotworkcorrectly................................................................................222 Inactive.NETIRC.............................................................................................................222 .NETIRCfailedtoconnecttoserver...................................................................................223 Filenotpresentaftercopyfrom.NETIRCvirtualdrivestoUSBkey..........................................223 .NETIRCtakesalongtimetoverifyapplicationrequirements................................................223 .NETIRCfailstostart.......................................................................................................224 .NETIRCcannotbeshared...............................................................................................224 TroubleshootingSSHissues....................................................................................................225 InitialPuTTYinputslow.....................................................................................................225 PuTTYclientunresponsive..................................................................................................225 SSHtextsupportfromtext-basedRemoteConsolesession......................................................225 Troubleshootingvideoandmonitorissues................................................................................225 Userinterfacedoesnotdisplaycorrectly.............................................................................225 iLOVirtualFloppymediaappletunresponsive..........................................................................225 Troubleshootingtext-basedRemoteConsoleissues....................................................................225 UnabletoviewLinuxinstallerintext-basedRemoteConsole...................................................225 UnabletopassdatathroughSSHterminal..........................................................................226 VSP-drivenselectionduringtheserialtimeoutwindowsendsoutputtoBIOSredirectinsteadof VSP................................................................................................................................226 ScrollingandtextappearirregularduringBIOSredirection...................................................226 Troubleshootingmiscellaneousissues.......................................................................................226 CookiesharingbetweenbrowserinstancesandiLO.............................................................226 Sharedinstances.........................................................................................................226 Cookieorder..............................................................................................................227 Displayingthecurrentsessioncookie.............................................................................227 Preventingcookie-relatedissues....................................................................................227 UnabletogetSNMPinformationfromHPSIM.....................................................................228 UnabletoupgradeiLOfirmware........................................................................................228 RecoveringfromafailediLOfirmwareupdate......................................................................228 iLOnetworkFailedFlashRecovery.....................................................................................229 TestingSSL......................................................................................................................229 ResettingiLO...................................................................................................................230 ResettingiLOtothefactorydefaultsettingsbyusingiLORBSU...............................................230 ServernamestillpresentafterSystemEraseUtilityisexecuted................................................231 CertificateerrorwhennavigatingtoiLOwebinterface..........................................................231 Resolvingabrowsercertificateerror:InternetExplorer......................................................232 Resolvingabrowsercertificateerror:Firefox...................................................................233 8Supportandotherresources....................................................................235 InformationtocollectbeforeyoucontactHP.............................................................................235 HowtocontactHP................................................................................................................235 RegisteringforSoftwareTechnicalSupportandUpdateService..................................................235 HowtouseSoftwareTechnicalSupportandUpdateService..................................................235 HPSupportCenter................................................................................................................235 HPauthorizedresellers..........................................................................................................236 Relatedinformation...............................................................................................................236 9Documentationfeedback.........................................................................237 AiLOlicenseoptions.................................................................................238 BDirectoryservicesschema........................................................................239 HPManagementCoreLDAPOIDclassesandattributes.............................................................239 Coreclasses....................................................................................................................239 10Contents