HP Designjet Z6200 1524 mm Photo User Manual

Colors are inaccurate
If the colors of your print do not match your expectations, try the following remedies:
1. Check that the paper type you have loaded correspon
ds to the paper type that you selected on the
front panel and in your software. At the same time , check the color-calibration status. If the status
is RECOMMENDED or OBSOLETE, you shou ld perform color calibration. See 
Color calibration
on page 101. If you have made any changes, reprint  your job if the problem has been solved.
2. Check...

Print with PostScript drivers
The situation describes printing with  the PostScript driver installed for that printer. In this example, we
are using an HP Designjet Z6200 printer series  and an HP Designjet 5500 printer series.
1. Check that both printers have the 
most recent firmware version. See 
Update the printer firmware
on page 138.
2. Check that you have the most rece
nt printer driver for both printers. Download the latest versions
for any HP printer from 
http://www.hp.com/go/Z6200/drivers/ ....

6.In the HP-GL/2 driver for the HP Designjet Z6200, click the  Color tab, and select  Printer
Emulation  from the list of color management option s. Then select the HP Designjet 5500 from
the list of emulated printers.
7. In the HP-GL/2 driver for the HP Designjet 5500, click the  Options tab, and then select  Manual
Color  > Color Control  > Match Screen . Also click the Paper Size tab, and then select
Paper Type .
Print the same HP-GL/2 file
The situation describes how to produce an HP-GL/2  file (also...

●Check that your software settings are correct for 
your current page size (for example, long-axis
prints).
● If you are using network software, ma
ke sure that it has not timed out.
The image is clipped
Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and
the printable area as described by  your software. You can often iden tify this kind of problem before
printing by previewing your print. See 
Preview a print on page 87 .
● Check the actual printable area...

The image is unexpectedly rotated
On the front panel, select the  icon, and then select Printing preferences  > Paper options  >
Rotate . Check that the setting is what you wanted.
For non-PostScript files: if  Nesting is On , pages are sometimes automati cally rotated to save paper.
See 
Nest jobs to save paper on page 92 .
The print is a mirror image of the original
On the front panel, select the  icon, and then select  Printing preferences  > Paper options  >
Enable mirror image . Check that the...

The image has a wood-grain appearance
(aeroworms)
Aeroworms are wavy, horizontal bands produced by air-induced dot placement error (DPE). In extreme
cases, aeroworms give the image a wood-grain app earance. The problem occurs most commonly on
print jobs that are set for low-quality and high-speed . It does not occur when the custom print-quality
setting is set to “best.”
To eliminate aeroworms, select a higher IQ print setting. See 
Select print quality on page 82 .
158 Chapter 13   Troublesh oot...

14 Troubleshoot paper issues
●The paper cannot be loaded successfully
●
The paper has jammed
●
Prints do not stack correctly in the bin
●
Automatic paper-cutte r does not function
●
Take-up reel paper jammed
●
Take-up reel does not wind
ENWW 159
Troubleshoot paper
 

The paper cannot be loaded successfully
Here are a few things to check if you cannot successfully load the paper.
● The paper might be loaded at an 
angle (skewed or mislocated). Ma ke sure that the right edge of
the paper is aligned with the half-circle on the r ight-hand side of the platen, and that the leading
edge of the paper is aligned wi th the metal bar in the platen.
● The paper might be crumpled or 
warped, or have irregular edges.
● If the paper jams in the paper path to the platen, the...

2.Open the printer window.
3.
Try to move the printhead carriage out of the way.
4.Lift the paper-load lever 
as far up as it will go.
5.Carefully remove any of the jammed 
paper that you can lift up and out from the top of the printer.
6.Carefully pull the remainder of the roll down and out of the printer.
7. Turn on the printer.
ENWW The paper has jammed
161
Troubleshoot paper
 

8.Reload the roll. See Load a roll into the printer on page 36
.
9. If some paper continues to cause an obstruction 
within the printer, it can often be cleared by
loading a rigid paper type into the printer.
10. If you find that you have print-
quality problems after a jam, tr y realigning the printheads. See
Align the printheads on page 71.
Check the paper path
●This problem can occur when a roll has finished an
d the end of the roll is stuck to the cardboard
core. If this has happened, cut the end of...