HP Designjet Z6200 1524 mm Photo User Manual

12 Accessories
Order accessories
The following accessories can be ordered for your printer.
NameProduct number
HP Designjet HD Scanner CQ654A
HP Designjet PostScript®/PDF Upgrade Kit CQ745A
HP Designjet Z6100/Z6200 User Maintenance Kit Q6715A
HP Designjet External Hard Disk CN501A
HP Designjet Z6200 1067-mm (42-in) Take-up Reel CQ752A
HP Designjet 1524-mm (60-in) Media Bin Q6714A
HP Designjet 1067-mm (42-in) Spindle CQ753A
HP Designjet 1524-mm (60-in) Spindle CQ754A
HP Jetdirect 635n IPv6/IPsec Print...

13 Troubleshoot print-quality issues
●General advice
●
Troubleshooting tools
●
Lines are too thick, too thin, or missing
●
Lines appear stepped or jagged
●
Parts of lines or text are missing
●
Lines are printed double or in the wrong colors
●
Lines are blurred (ink bleeds from lines)
●
Lines are slightly warped
●
Dark or light horizontal line s across the image (banding)
●
The image is grainy
●
The image has a metallic hue (bronzing)
●
The printed output is not flat
●
The print smudges when touched
●
Ink...

General advice
Use the following approach when you have any print-quality problem:
●To achieve the best performance from your printe
r, use only genuine HP supplies and accessories,
whose reliability and performance have been thor oughly tested to give trouble-free performance
and best-quality prints. For deta ils of recommended papers, see 
Order paper on page 50.
● Make sure that the paper type that
 you select on the front panel is the same as the paper type that
is loaded in the printer. Make su re...

Optimization suggested actions
This option suggests a series of recommended action s to improve print quality, based on the results of
internal checks. These actions may include reseatin g a printhead, changing paper to run a specific
calibration, cleaning  some printer component, etc. Exec ute them in the proposed order.
TIP:Use this option if you want to save time by acti ng directly on the causes of your problem, or if
your problem persists  after the automatic Optimize print quality  process....

5.Try aligning the printheads. See Align the printheads on page 71
. After alignment, reprint your
job if the problem has been solved.
6. Select the 
 icon on the printers front panel, and then View loaded paper  to see the paper-
advance calibration status. If the status is P ENDING, perform a paper-advance calibration. See
Perform paper advance calibration on page 46.
If the problem persists after you co mplete these actions, contact your  customer service representative for
further support.
Lines...

Lines are printed double or in the wrong colors
This problem can have various visible symptoms:
● Colored lines are printed do
uble, in different colors.
●The borders of colored blocks are the wrong color.
Use these steps to correct this kind of problem:
1.Align the printheads. See 
Align the printheads on page 71
.
2. Make sure that you are using appro
priate print-quality settings. See 
Select print quality
on page 82.
Lines are blurred (ink bleeds from lines)
148 Chapter 13   Troublesh oot...

Humidity can cause ink to soak into the paper, making the lines look blurred and fuzzy. Try the
following remedies:
1. Make sure that your environmental conditions (temperature, humidity) are 
suitable for high-quality
printing. See 
Environmental specifications on page 206 .
2. Check that the paper type that yo
u select on the front panel is the same as the paper type that you
are using. To check, select the 
 icon from the printers front panel, and then select  View
loaded paper .
3. Try changing to a...

4.Check the paper-advance calibration status on the front panel. If the status is PENDING, you
should perform paper-advance calibration. See 
Perform paper advance calibration on page 46.
5. Try aligning the printheads. See 
Align the printheads on page 71
. After alignment, reprint your
job if the problem has been solved.
If the problem persists, contac t your customer service representative for further support.
The image is grainy
1.Check that the paper type you have loaded corresp
onds to the paper...

The printed output is not flat
If the paper does not lie flat when it comes out of the printer, but instead contains shallow waves, you
are likely to see defects in the printed image, such  as vertical stripes. This can happen when you use
thin paper that becomes saturated with ink.
1. Make sure that the paper type yo
u have loaded corresponds to the paper type that you select on
the front panel and in your software.
2. Try changing to a thicker pape
r type, such as HP Heavyweight Coated Paper, HP Super...

Whenever you notice this problem, cancel the printing job immediately. Press the  Cancel key on the
front panel and also cancel the job from your co mputer software. Otherwise the soaked paper might
damage the printheads.
Try the following suggestion s to avoid this problem:
● Use a recommended paper type. See 
Supported paper types on page 31
.
● If the image you are printing contains intense 
color, try using HP Heavyweight Coated Paper.
● Try to increase the margins by
 relocating the image within the...