HP Designjet Z6200 1524 mm Photo User Manual
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DESIGNJET Z6200 Photo printer series Using your printer
© 2010 Hewlett-Packard Development Company, L.P. 1st editionLegal notices The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such pr oducts and services. Nothing contained in other sections different from the express warranty should be construed as constituting an additional warranty. HP shall not be liable for technical and editorial errors or omissions contained herein. Trademarks Adobe®, Acrobat®, Adobe Photoshop®, and PostScript® are trademarks of Adobe Systems Incorporated. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. PANTONE®* is *Pantone, Inc.s check- standard trademark for color.
Table of contents 1 Introduction ...................................................................................................................... 1 Safety precautions ............................................................................................................ ........ 2 Product models ................................................................................................................ ........ 2 Use of this guide ............................................................................................................. ......... 3 The printer’s main features ................................................................................................... ..... 4 The printer’s main components ................................................................................................. .. 4 The Embedded Web Server’s main components ......................................................................... 10 The HP Utility’s main features ................................................................................................ ... 10 The printer’s internal prints ................................................................................................. ..... 11 Turn the printer on and off ................................................................................................... .... 11 2 Connectivity and software instructions ............................................................................ 13 Choose which connection method to use ................................................................................... 14 Connect to a network (Windows) ............................................................................................. 14 Connect directly to a computer (Windows) ................................................................................ 15 Uninstall the printer driver (Windows) ........................ ............................................................... 15 Connect to a network (Mac OS) ............................................................................................... 1 5 Connect directly to a computer (Mac OS) ................................................................................. 18 Uninstall the printer software (Mac OS) ..................... ................................................................ 20 3 Personalize the printer .................................................................................................... 22 Change the language of the front-panel display ......................................................................... 23 Access the Embedded Web Server ........................................................................................... 23 Change the language of the Embedded Web Server .................................................................. 23 Access the HP Utility ......................................................................................................... ...... 24 Change the language of the HP Utility ...................................................................................... 24 Change the sleep mode setting ................................................................................................ 24 Turn the buzzer on and off .................................................................................................... .. 24 Change the front-panel display contrast .................................................................................... 25 Change the units of measurement ...... ....................................................................................... 2 5 Configure network settings ...................................................................................................... 25 Change the graphic language setting ....................................................................................... 26 Personalize the list of paper types ........................................................................................... . 27 Select paper mismatch action .................................................................................................. 28 4 Handle the paper ...................... ............................. ................... ..................................... 29 Overview ...................................................................................................................... ........ 30 ENWW iii
Load a roll onto the spindle ..................................................................................................... 33 Load a roll into the printer .................................................................................................. ..... 36 Unload a roll from the printer ................................................................................................ .. 37 Use the take-up reel .......................................................................................................... ...... 37 View information about the paper ............................................................................................ 4 6 Perform paper advance calibration .......................................................................................... 46 Download paper presets ........................................................................................................ . 47 Use non-HP paper .............................................................................................................. .... 48 Cancel the drying time ........................................................................................................ .... 49 Change the drying time ........................................................................................................ .. 49 Printing paper info ........................................................................................................... ...... 49 Feed and cut the paper ........................................................................................................ ... 50 Store the paper ............................................................................................................... ....... 50 Order paper ................................................................................................................... ....... 50 5 Handle the ink system .................................................................................................... 5 7 Ink system components ......................................................................................................... ... 58 Ink system tips ............................................................................................................... ........ 60 Work with ink system components ............................................................................................ 60 Order ink supplies ............................................................................................................ ...... 78 6 Print options .............................................................................................................. ..... 80 Create a print job ............................................................................................................ ...... 81 Select print quality .......................................................................................................... ........ 82 Print a draft ................................................................................................................. .......... 83 High-quality printing ......................................................................................................... ...... 84 Select paper size ............................................................................................................. ...... 84 Select margins options ........................................................................................................ .... 85 Print on loaded paper ......................................................................................................... .... 86 Rescale a print ............................................................................................................... ........ 86 Preview a print ............................................................................................................... ....... 87 Print 16-bit color images ..................................................................................................... .... 88 Change the treatment of overlapping lines ................................................................................ 88 Print crop lines .............................................................................................................. ......... 89 Rotate an image ............................................................................................................... ..... 89 Print in gray shades .......................................................................................................... ...... 91 Use paper economically ........................................................................................................ . 91 Nest jobs to save paper ....................................................................................................... ... 92 Use ink economically .......................................................................................................... .... 93 7 Color management ......................................................................................................... 9 4 What is color? ................................................................................................................ ....... 95 The problem: color in the computer world ................................................................................. 95 The solution: color management ............................................................................................... 97 Color and your printer ........................................................................................................ .... 99 A summary of the color-management process .......................................................................... 100 iv ENWW
Color calibration .................................................................................................................. 101 Color profiling ............................................................................................................... ...... 102 Color-management options .................................................................................................... 1 04 Color-adjustment options ...................................................................................................... . 105 HP Professional PANTONE* Emulation ................................................................................... 107 Color emulation modes ......................................................................................................... 108 8 Job queue management ............................................................................................... 112 Embedded Web Server job queue page ................................................................................. 113 Job preview ................................................................................................................... ...... 113 Turn off the job queue ........................................................................................................ ... 114 Pause the job queue ........................................................................................................... .. 114 Select when to print a job in the queue ................................................................................... 114 Identify a job in the queue ................................................................................................... .. 115 Prioritize a job in the queue ................................................................................................. . 115 Delete a job from the queue .................................................................................................. 115 Reprint or copy a job in the queue ......................................................................................... 11 5 Job status messages ........................................................................................................... ... 116 9 Retrieve printer usage information ............................................................................... 117 Get printer accounting information ......................................................................................... 11 8 Check printer usage statistics ................................................................................................ . 118 Check ink and paper usage for a job ..................................................................................... 118 10 Practical printing examples ........................................................................................ 120 Overview ...................................................................................................................... ...... 121 Resize an image with Adobe Photoshop CS4 .......................................................................... 121 Print a color photo with Photoshop CS2 .................................................................................. 123 Print a draft for revision with the correct scale .......................................................................... 12 5 Reprint a job with consistent colors ........................ ................................................................. 127 Use ESRI ArcGIS 9 to print a map .......................................................................................... 129 11 Maintain the printer .................................................................................................... 1 32 Clean the exterior of the printer ............................................................................................. 133 Clean the platen .............................................................................................................. .... 133 Clean the paper-advance sensor window ...................... .......................................................... 135 Lubricate the printhead carriage ............................................................................................ 1 35 Maintain the ink cartridges ................................................................................................... . 136 Perform preventive maintenance ............................................................................................ 136 Move or store the printer ..................................................................................................... .. 137 Update the printer firmware .................................................................................................. 138 Change the ink absorber ...................................................................................................... 138 Secure disk erase ............................................................................................................. .... 141 12 Accessories ............................................................................................................... .. 143 Order accessories ............................................................................................................. ... 143 ENWW v
13 Troubleshoot print-quality issues ................................................................................ 144General advice ................................................................................................................ .... 145 Troubleshooting tools ......................................................................................................... ... 145 Lines are too thick, too thin, or missing ................................................................................... 1 46 Lines appear stepped or jagged ............................................................................................ 147 Parts of lines or text are missing ............................................................................................ . 147 Lines are printed double or in the wrong colors ........................................................................ 148 Lines are blurred (ink bleeds from lines) .................................................................................. 14 8 Lines are slightly warped ..................................................................................................... .. 149 Dark or light horizontal lines across the image (banding) .......................................................... 149 The image is grainy ........................................................................................................... ... 150 The image has a metallic hue (bronzing) ................................................................................. 150 The printed output is not flat ................................................................................................ .. 151 The print smudges when touched ........................................................................................... 151 Ink marks appear on the paper .............................................................................................. 15 1 Defects near the top of a print ............................................................................................... 152 Colors are inaccurate ......................................................................................................... .. 153 The output is completely blank ............................................................................................... 155 The output contains only a partial print ................................................................................... 15 5 The image is clipped .......................................................................................................... .. 156 The image is in one portion of the printing area ....................................................................... 156 The image is unexpectedly rotated ......................................................................................... 157 The print is a mirror image of th e original ............................................................................... 157 The print is distorted or unintelligible ...................................................................................... 157 One image overlays another on the same print ........................................................................ 157 Pen settings seem to have no effect ......................................................................................... 1 57 The image has a wood-grain appearance (aeroworms) ............................................................ 158 14 Troubleshoot paper issues ..................................................................................... ..... 159 The paper cannot be loaded successfully ................................................................................ 160 The paper has jammed ......................................................................................................... 160 Prints do not stack correctly in the bin ..................................................................................... 162 Automatic paper-cutter does not function ................................................................................. 162 Take-up reel paper jammed ................................................................................................... 1 62 Take-up reel does not wind .................................................................................................... 162 15 Troubleshoot ink-system issues ........................ ........................................................... 164 Cannot insert an ink cartridge ............................................................................................... 165 Cannot insert a printhead ..................................................................................................... . 165 Cannot insert the maintenance cartridge ...... ........................................................................... 165 Front panel recommends reseating or replac ing a printhead ...................................................... 165 Clean the printheads .......................................................................................................... .. 165 Align the printheads .......................................................................................................... ... 166 vi ENWW
16 Troubleshoot other issues ........................................................................................... 169The printer is not printing ................................................................................................... ... 170 The software program slows down or stalls while generating the print job ................................... 170 The printer seems slow ........................................................................................................ .. 170 Communication failures between computer and printer ............................................................. 171 Cannot access the Embedded Web Server .............................................................................. 171 “Out-of-memory” error message ............................................................................................. 172 The platen rollers squeak ..................................................................................................... .. 172 Cannot access the HP Utility .................................................................................................. 174 Print job canceled and purged when held for preview .............................................................. 174 Printer alerts ................................................................................................................ ........ 175 17 HP Customer Care ...................................................................................................... 176 Introduction .................................................................................................................. ....... 177 HP Professional Services ...................................................................................................... . 177 HP Instant Support ............................................................................................................ .... 178 HP Proactive Support .......................................................................................................... .. 178 Customer Self Repair .......................................................................................................... .. 179 Contact HP Support ............................................................................................................ .. 179 Appendix A Overnight job scenario ................................................................................. 181 Task 1: Handle the digital content .......................................................................................... 1 81 Task 2: Handle the paper ..................................................................................................... 181 Task 3: Handle the ink system ................................................................................................ 182 Task 4: Handle print jobs ..................................................................................................... . 183 Task 5: Adjust printed images ................................................................................................ 183 Appendix B Urgent walk-in job scen ario .......................................................................... 185 Task 1: Handle the digital content .......................................................................................... 1 85 Task 2: Handle print jobs ..................................................................................................... . 185 Task 3: Handle the paper ..................................................................................................... 186 Task 4: Handle the ink system ................................................................................................ 187 Task 5: Adjust printed images ................................................................................................ 187 Appendix C Front-panel menus ....................... ................................................................. 189 Paper menu .................................................................................................................... ..... 190 Job management menu ......................................................................................................... 1 91 Ink menu ...................................................................................................................... ....... 192 Setup menu .................................................................................................................... ..... 193 Image quality maintenance menu ........................................................................................... 195 Connectivity menu ............................................................................................................. ... 196 Internal prints menu .......................................................................................................... .... 197 Information menu .............................................................................................................. ... 198 Appendix D Front-panel error messag es .......................................................................... 199 ENWW vii
Appendix E Printer specifications ..................................................................................... 203 Functional specifications ..................................................................................................... .. 204 Physical specifications ....................................................................................................... ... 205 Memory specifications ......................................................................................................... . 205 Power specifications .......................................................................................................... ... 205 Ecological specifications ........................................... ............................ ...................... .......... 206 Environmental specifications .................................................................................................. 206 Acoustic specifications ....................................................................................................... ... 206 Glossary ...................................................................................................................... ..... 207 Index ......................................................................................................................... ...... 209 viii ENWW
1 Introduction ●Safety precautions ● Product models ● Use of this guide ● The printer’s main features ● The printer’s main components ● The Embedded Web Server’s main components ● The HP Utility’s main features ● The printer’s internal prints ● Turn the printer on and off ENWW 1 Introduction
Safety precautions The following precautions ensure the correct use of the printer and prevent printer damage. Use these precautions at all times. ● Use the power supply voltage that is specified on the nameplate. To avoid overloading the printers electrical outlet, do not use the outlet for multiple devices. ● Make sure that the printer is well-grounded. Failur e to ground the printer can result in electrical shock, fire, and susceptibility to electromagnetic interference. ● Do not disassemble or repair the printer yo urself, unless authorized by HP (see Customer Self Repair on page 179). Contact your local HP Service Representative for service. See HP Customer Care on page 176. ● Use only the electrical cord that HP supplied wi th the printer. Do not damage, cut, or repair the power cord. A damaged power cord creates a risk of fire and electric shock. Replace a damaged power cord with an HP-approved power cord. ● Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of the printer. Doing so can cause fire, el ectric shock, or other serious hazards. ● Turn off the printer and unplug the power cable from the power outlet in any of the following cases: ◦ When you place your hands inside the printer ◦ If smoke or an unusual smell emanates from the printer ◦ If the printer is making an unusual noise that does not occur during normal operation ◦ If a piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal parts of the printer ◦ During an electrical (thunder or lightning) storm ◦ During a power failure Product models This guide covers the following product models, norm ally referring to them by their short names for brevity. Full name Short namePart number HP Designjet Z6200 1067-mm (42-in) Photo Z6200 1.1m CQ109A HP Designjet Z6200 1524-mm (60-in) Photo Z6200 1.5m CQ111A HP Designjet Z6200 1067-mm (42-in) Photo with PostScript/PDF upgrade Z6200ps 1.1m CQ109A + CQ744A/CQ745A HP Designjet Z6200 1524-mm (60-in) Photo with PostScript/PDF upgrade Z6200ps 1.5m CQ111A + CQ744A/CQ745A 2 Chapter 1 Introduction ENWW Introduction