HP Designjet T7100 User Manual

							DESIGNJET T7100 and
T7100 Monochrome printer series
Using your printer
 
						

							© 2010 Hewlett-Packard Development
Company, L.P.
1st editionLegal notices
The information contained in this document
is subject to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such pr
oducts and services.
Nothing contained in other sections different
from the express warranty should be
construed as constituting an additional
warranty. HP shall not be liable for technical
and editorial errors or omissions contained
herein. Trademarks
Adobe®, Acrobat®, Adobe Photoshop®,
and PostScript® are trademarks of Adobe
Systems Incorporated.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
PANTONE®* is *Pantone, Inc.s check-
standard trademark for color.
 
						

							Table of contents
1  Introduction ...................................................................................................................... 1
Safety precautions ............................................................................................................ ........ 2
Product models ................................................................................................................ ........ 2
Using this guide .............................................................................................................. ......... 3
The printer’s main features ................................................................................................... ..... 4
The printer’s main components ................................................................................................. .. 4
The Embedded Web Server’s main components ............. .............................................................. 9
The HP Utility’s main features ................................................................................................ ... 10
The printer’s internal prints ................................................................................................. ..... 10
Turn the printer on and off ................................................................................................... .... 11
2  Connectivity and software instructions ............................................................................ 12 Choose which connection method to use ................................................................................... 13
Connect to a network (Windows) ............................................................................................. 13
Connect directly to a computer (Windows) ................................................................................ 14
Uninstall the printer driver (Windows) ........................ ............................................................... 14
Connect to a network (Mac OS) ............................................................................................... 1 4
Connect directly to a computer (Mac OS) ................................................................................. 17
Uninstall the printer software (Mac OS) ..................... ................................................................ 18
3  Personalize the printer ....................................................................................................  20
Change the language of the front-panel display ......................................................................... 21
Access the HP Utility ......................................................................................................... ...... 21
Access the Embedded Web Server ........................................................................................... 21
Change the language of the HP Utility ...................................................................................... 22
Change the language of the Embedded Web Server .................................................................. 22
Change the sleep mode setting ................................................................................................  22
Turn the buzzer on and off .................................................................................................... .. 22
Change the front-panel display contrast .................................................................................... 22
Change the units of measurement ...... ....................................................................................... 2 3
Configure network settings ...................................................................................................... 23
Change the graphic language setting ....................................................................................... 24
Paper suitability options ..................................................................................................... ..... 25
4  Handle the paper ...................... ............................. ................... ..................................... 26
Overview ...................................................................................................................... ........ 27
Load a roll into the printer .................................................................................................. ..... 30
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							Unload a roll from the printer .................................................................................................. 34
View information about the paper ............................................................................................ 3 5
Perform paper advance calibration .......................................................................................... 35
Download paper presets ........................................................................................................ . 37
Cancel the drying time ........................................................................................................ .... 37
Change the drying time ........................................................................................................ .. 37
Printing paper info ........................................................................................................... ...... 38
Feed and cut the paper ........................................................................................................ ... 38
Store the paper ............................................................................................................... ....... 39
Order paper ................................................................................................................... ....... 39
5  Handle the ink system .................................................................................................... 4 4
Ink system components ......................................................................................................... ... 45
Ink system tips ............................................................................................................... ........ 47
Work with ink system components ............................................................................................ 48
Order ink supplies ............................................................................................................ ...... 67
6  Use of multiple rolls ...................................................................................................... .. 69
The uses of a multiroll printer ............................................................................................... .... 70
How the printer allocates jobs to paper rolls .............................................................................. 70
7  Use of the stacker ......................................................................................................... .. 72
Install the stacker ........................................................................................................... ......... 73
Uninstall the stacker ......................................................................................................... ....... 73
Using paper with the stacker .................................................................................................. . 73
Stacker messages .............................................................................................................. ..... 74
Change the temperature ........................................................................................................ . 74
Change paper rolls while using the stacker ............................................................................... 74
Clean the exterior of the stacker .... ......................................................................................... .. 74
Clean the stacker rollers ..................................................................................................... ..... 75
Move or store the stacker ..................................................................................................... ... 75
8  Print options .............................................................................................................. ..... 77
Create a print job ............................................................................................................ ...... 78
Select print quality .......................................................................................................... ........ 79
Print a draft ................................................................................................................. .......... 80
High-quality printing ......................................................................................................... ...... 81
Select paper size ............................................................................................................. ...... 82
Select margins options ........................................................................................................ .... 83
Print on loaded paper ......................................................................................................... .... 84
Rescale a print ............................................................................................................... ........ 84
Preview a print ............................................................................................................... ....... 85
Print 16-bit color images ..................................................................................................... .... 85
Change the treatment of overlapping lines ................................................................................ 86
Print crop lines .............................................................................................................. ......... 86
Rotate an image ............................................................................................................... ..... 86
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							Print in gray shades ................................................................................................................ 88
Use paper economically ........................................................................................................ . 88
Nest jobs to save paper ....................................................................................................... ... 89
Use ink economically .......................................................................................................... .... 91
Roll protection ............................................................................................................... ........  91
Unattended printing/overnight printing ..................................................................................... 91
9  Color management ......................................................................................................... 9 3
Introduction .................................................................................................................. .........  94
How colors are represented ....................................................................................................  94
A summary of the color management process ............................................................................  94
Color calibration ............................................................................................................. ....... 94
Color management from printer drivers ........................ ............................................................. 96
Color management from printer drivers (PostScript) ....................................................................  99
Color management from the Embedded Web Server ................................................................ 101
Color management from the front panel .................................................................................. 103
10  Job queue management ............................................................................................. 105 Embedded Web Server job queue page ................................................................................. 106
Job preview ................................................................................................................... ...... 106
Turn off the job queue ........................................................................................................ ... 107
Select when to print a job in the queue ................................................................................... 107
Identify a job in the queue ................................................................................................... .. 107
Prioritize a job in the queue ................................................................................................. . 108
Delete a job from the queue ..................................................................................................  108
Reprint or copy a job in the queue ......................................................................................... 10 8
Job status messages ........................................................................................................... ... 108
11  Retrieve printer usage information ............................................................................. 110 Get printer accounting information ......................................................................................... 11 1
Check printer usage statistics ................................................................................................ . 111
Check ink and paper usage for a job ..................................................................................... 111
12  Practical printing examples ........................................................................................ 113 Overview ...................................................................................................................... ...... 114
Print a draft for revision with the correct scale .......................................................................... 11 4
Print a project ............................................................................................................... ....... 116
Print a presentation .......................................................................................................... .... 127
Print and scale from Microsoft Office ...................................................................................... 13 2
13  Maintain the printer .................................................................................................... 1 39
Clean the exterior of the printer .............................................................................................  140
Clean the platen .............................................................................................................. .... 140
Clean the paper-advance sensor window ...................... .......................................................... 142
Lubricate the printhead carriage ............................................................................................ 1 42
Maintain the ink cartridges ................................................................................................... . 143
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							Perform preventive maintenance ............................................................................................ 143
Move or store the printer ....................................................................................................... 144
Update the printer firmware ..................................................................................................  144
Secure disk erase ............................................................................................................. .... 145
14  Accessories ............................................................................................................... .. 146
Order accessories ............................................................................................................. ... 146
15  Troubleshoot print-quality issues ................................................................................ 147 General advice ................................................................................................................ .... 148
Troubleshooting tools ......................................................................................................... ... 148
Lines are too thick, too thin or missing .................................................................................... 1 49
Lines appear stepped or jagged ............................................................................................ 150
Lines print double or in the wrong colors ................................................................................. 150
Lines are discontinuous ....................................................................................................... .. 151
Lines are blurred ............................................................................................................. ..... 151
Line lengths are inaccurate ................................................................................................... . 152
The whole image is blurry or grainy ....................................................................................... 153
The paper is not flat ......................................................................................................... .... 153
The print is scuffed or scratched .............................................................................................  154
Ink marks on the paper ........................................................................................................ . 154
Black ink comes off when you touch the print ........................................................................... 155
Vertical lines of different colors ............................................................................................ .. 155
White spots on the print ...................................................................................................... .. 156
Colors are inaccurate ......................................................................................................... .. 156
The output is completely blank ...............................................................................................  158
The output contains only a partial print ................................................................................... 15 8
The image is clipped .......................................................................................................... .. 159
The image is in one portion of the printing area ....................................................................... 159
The image is unexpectedly rotated ......................................................................................... 160
The print is a mirror image of th e original ............................................................................... 160
The print is distorted or unintelligible ......................................................................................  160
One image overlays another on the same print ........................................................................ 160
Pen settings seem to have no effect ......................................................................................... 1 60
The image has a wood-grain appearance (aeroworms) ............................................................ 161
16  Troubleshoot paper issu es ............................................. .................................. ........... 162
The paper has jammed .........................................................................................................  162
Prints do not stack correctly in the bin .....................................................................................  163
17  Troubleshoot ink-system issues ........................ ........................................................... 164
Cannot insert an ink cartridge ...............................................................................................  165
Cannot insert a printhead ..................................................................................................... . 165
Cannot insert the maintenance cartridge ...... ........................................................................... 165
Front panel recommends reseating or replac ing a printhead ...................................................... 165
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							18  Troubleshoot stacker issues ........................................................................................ 166Paper scrolling ............................................................................................................... ...... 167
The trailing edge of the paper curling up ................................................................................ 167
The paper is not completely ejected ..................... ................................................................... 16 7
The front panel displays that the stacker is disconnected ........................................................... 168
19  Troubleshoot other issu es ...........................................................................................  169
The printer is not printing ................................................................................................... ... 170
A job has not been printed ....................................................................................................  170
The software application slows down or stalls while generating the print job ............................... 170
The printer seems slow ........................................................................................................ .. 171
Communication failures between computer and printer ............................................................. 171
Cannot access the Embedded Web Server .............................................................................. 172
“Out-of-memory” error message ............................................................................................. 172
The platen rollers squeak ..................................................................................................... .. 173
Cannot access the HP Utility ..................................................................................................  175
Print job canceled and purged when held for preview .............................................................. 175
Printer alerts ................................................................................................................ ........ 175
20  Get help .................................................................................................................. ...  177
Introduction .................................................................................................................. ....... 178
HP Professional Services ...................................................................................................... . 178
HP Instant Support ............................................................................................................ .... 179
HP Proactive Support .......................................................................................................... .. 179
Customer Self Repair .......................................................................................................... .. 179
HP Customer Care .............................................................................................................. . 180
HP Designjet Online ........................................................................................................... .. 183
Other sources of information .................................................................................................  184
Appendix A  Front-panel menus .......................................................................................  185 Paper menu .................................................................................................................... ..... 186
Job management menu ......................................................................................................... 1 87
Ink menu ...................................................................................................................... ....... 188
Setup menu .................................................................................................................... ..... 189
Image quality maintenance menu ........................................................................................... 192
Connectivity menu ............................................................................................................. ... 193
Internal prints menu .......................................................................................................... .... 194
Information menu .............................................................................................................. ... 195
Appendix B  Front-panel error messages ..........................................................................  196
Appendix C  Printer specifications .................. ................................................................... 200
Functional specifications ..................................................................................................... .. 201
Physical specifications ....................................................................................................... ... 202
Memory specifications ......................................................................................................... . 203
Power specifications .......................................................................................................... ... 203
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							Environmental specifications .................................................................................................. 203
Acoustic specifications ....................................................................................................... ... 203
Glossary ...................................................................................................................... ..... 204
Index ......................................................................................................................... ...... 206
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							1 Introduction
●Safety precautions
●
Product models
●
Using this guide
●
The printer’s main features
●
The printer’s main components
●
The Embedded Web Server’s main components
●
The HP Utility’s main features
●
The printer’s internal prints
●
Turn the printer on and off
ENWW 1
Introduction
 
						

							Safety precautions
The following precautions ensure the correct use of the printer and prevent printer damage. Use these
precautions at all times.
● Use the power supply voltage that is specified on the nameplate. To avoid overloading the
printers electrical outlet, do not 
use the outlet for multiple devices.
● Make sure that the printer is well-grounded. Failur
e to ground the printer can result in electrical
shock, fire, and susceptibility to  electromagnetic interference.
● Do not disassemble or repair the printer yo
urself, unless authorized by HP (see 
Customer Self
Repair on page 179). Contact your local HP Service  Representative for service. See HP Customer
Care on page 180.
● Use only the electrical cord that HP supplied wi
th the printer. Do not damage, cut, or repair the
power cord. A damaged power cord creates a risk  of fire and electric shock. Replace a damaged
power cord with an HP-approved power cord.
● Do not allow metal or liquids (except those used in
 HP Cleaning Kits) to touch the internal parts of
the printer. Doing so can cause fire, el ectric shock, or other serious hazards.
● Turn off the printer and unplug the power cable 
from the power outlet in any of the following
cases:
◦ When you place your hands inside the printer
◦ If smoke or an unusual smell emanates from the printer
◦ If the printer is making an unusual noise 
that does not occur during normal operation
◦ If a piece of metal or a liquid (not part 
of cleaning and maintenance routines) touches
internal parts of the printer
◦ During an electrical (thunder or lightning) storm
◦ During a power failure
Product models
This guide covers the following product models, norm
ally referring to them by their short names for
brevity.
Full name Short namePart numbers
HP Designjet T7100 T7100CQ105A, CQ106A
HP Designjet T7100 with PostScript upgrade T7100ps CQ105A, CQ106A + CQ745A
HP Designjet T7100 Monochrome T7100 MonoCQ101A, CQ102A
HP Designjet T7100 Monochrome with PostScript
upgrade T7100ps Mono
CQ101A, CQ102A + CQ745A
2 Chapter 1   Introduction ENWW
Introduction