HP DesignJet 130nr User Manual
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HP Designjet 130/130nr Printer - Quick Reference Guide 19 English How Do I Replace the Printheads? (continued) ...continued from previous page... 6. Finally close the rear part and then the front part of the outer flap. Note that after closing the flap, the printer will automatically perform some internal calibrations on the printhead, and then alignment. There must be paper in the tray during alignment (you can use your least expensive paper). Pre- alignment calibrations may take some time, especially if multiple printheads are replaced. 7. Check that the printhead icon on the front panel is no longer flashing. The printhead has been replaced successfully. Perform a color calibration, as described in “How Do I Perform a Color Calibration?” on page 3. For more detailed instructions for replacing a printhead, see the topic How do I replace printheads? on the Using Your Printer CD. QRG130.fm Page 19 Wednesday, February 11, 2004 3:28 PM
HP Designjet 130/130nr Printer - Quick Reference Guide 20 EnglishHow Do I Align Printheads? If the printheads are not correctly aligned, poor quality printing will result. To align printheads, you will need to use the HP Designjet System Maintenance utility. This is normally installed when you install the software (printer driver) for your printer from the HP Designjet 30 & 130 series Printers Software Setup CD or when you install the optional HP RIP. For some functions, the HP Designjet System Maintenance utility requires an Internet connection, but you do not need this connection to perform printhead alignment. See “Tell Me About HP Designjet System Maintenance” on page 43. To align the printheads: 1. Make sure that you have at least 5 sheets of A4 or Letter paper in the input tray. 2. Start the HP Designjet System Maintenance. To do this, refer to “How Do I Use HP Designjet System Maintenance?” on page 22. 3. Select Maintain printheads, then Align printheads. 4. The printer will print a printhead alignment sheet. Check that the sheet printed has a tick on it. If it does not, repeat the process. QRG130.fm Page 20 Wednesday, February 11, 2004 3:28 PM
HP Designjet 130/130nr Printer - Quick Reference Guide 21 English How Do I Access the Printer Driver? You can access the Mac printer driver as follows: 1. Open the image to be printed in the application you used to create or modify the image. 2. Choose Page Setup from the File menu and select the page options you want. 3. Choose Print from the File menu and select the print options you want. For details of how to use the Mac printer driver, see the Using Your Printer CD. You can access the Windows printer driver using the appropriate procedure below for your version of Windows: Windows 2000 and Windows XP: 1. Click the Start button in the Windows task-bar. 2. S e l e ct Settings and then Printers. 3. Right-click the icon that refers to your HP Designjet 130/130nr graphics printer and select Printing Preferences. Windows NT 4.0: 1. Click the Start button in the Windows task-bar. 2. S e l e ct Settings and then Printers. 3. Right-click the icon that refers to your HP Designjet 130/130nr graphics printer and select Document Defaults. Windows 98 and Windows ME: 1. Click the Start button in the Windows task-bar. 2. S e l e ct Settings and then Printers. Right-click the icon that refers to your HP Designjet 130/130nr graphics printer and select Properties. For details of how to use the Windows printer driver, see the Using Your Printer CD. QRG130.fm Page 21 Wednesday, February 11, 2004 3:28 PM
HP Designjet 130/130nr Printer - Quick Reference Guide 22 EnglishHow Do I Use HP Designjet System Maintenance? To use the HP Designjet System Maintenance utility, follow the procedure below: 1. Run the HP Designjet System Maintenance, as described below for your particular operating system: For Windows: Go into the printer driver as described in “How Do I Access the Printer Driver?” on page 21. Click the Services tab of the driver and then click the Maintenance button. For Mac OS 9 and X: Double-click the HP Designjet System Maintenance icon on your desktop. For Mac OS X, you can also start the utility from Print Center or Printer Setup Utility: select your printer and then click on Configure. If you are using the optional HP RIP, you can run HP Designjet System Maintenance from the RIP interface. If the System Maintenance button is absent or dimmed (Windows), or there is no icon on your desktop (Mac), this means that HP Designjet System Maintenance is not installed on your computer. This is normal if your printer is managed by a network printer server (if your HP Designjet 130/130nr graphics printer appears in your Printers list as, for example, HP130 on YOUR_PRINTER_SERVER). HP Designjet System Maintenance is normally installed on your printer server and not on your computer. However, if the printer is managed by your computer and the utility is not installed, you must install it by inserting your HP Designjet Software Setup CD (for your type of computer) and following the instructions in the CD booklet. 2. If you have an Internet connection, you will have access to a number of online services that will help you to solve printer problems and give access to downloads of firmware upgrades for your printer. Refer to “Tell Me About HP Designjet System Maintenance” on page 43. If you do not have an Internet connection, a number of options are available to you, including Calibrate color, Calibrate paper feed, Maintain printheads and Check image quality. Refer to “Tell Me About HP Designjet System Maintenance” on page 43. QRG130.fm Page 22 Wednesday, February 11, 2004 3:28 PM
HP Designjet 130/130nr Printer - Quick Reference Guide 23 English How Do I Print the Printer Information Pages? Before you begin, make sure there are at least three sheets of blank paper in the input tray (A4- or Letter-size is sufficient). While holding the Power key down, press the OK key (upper right key) four times. Three pages with information about the printer and its peripherals will be printed. How Do I Test My Printer? When you have set up your printer and periodically after maintenance, you may want to do a test print to check the printer configuration is working and that the print quality is good. To do a test print... Before starting this procedure, make sure that you have a blank sheet of A4 or Letter paper, or a roll of paper at hand. 1. Run the HP Designjet System Maintenance utility as described in “How Do I Use HP Designjet System Maintenance?” on page 22. 2. S e l e ct Check image quality. 3. Follow the on-screen instructions. QRG130.fm Page 23 Wednesday, February 11, 2004 3:28 PM
HP Designjet 130/130nr Printer - Quick Reference Guide 24 EnglishThe Problem is the Input Tray Will Not Fit Properly If you have problems inserting the input tray securely, try inserting and removing the tray two or three times. Normally this should resolve the problem. However, if it doesnt, check that the latches are correctly positioned. Inside the slot where the tray goes there are three spring-loaded latches. If they are not in the correct position, the tray wont fit properly. Make sure that both latches are forward. If necessary, pull them towards you. When you insert the tray, you should hear a click as the latches are pushed back; when you remove the tray, the latches click as they move forward. QRG130.fm Page 24 Wednesday, February 11, 2004 3:28 PM
HP Designjet 130/130nr Printer - Quick Reference Guide 25 English The Problem is a Sheet of Paper is Jammed 1. Try pressing the OK key (the upper right key) on the printers front panel. If this doesnt solve the problem... 2. Turn off the printer. 3. Remove all media from the tray. Pull out any paper that is visibly stuck. 4. Lift the top cover and pull out any paper that may be stuck. Be careful when you lift the cover not to damage or disturb any of the tubes or other internal parts of the printer. 5. If there is a roll of paper at the rear of the printer, remove it from the supports. 6. Remove the rear path by carefully by pressing the buttons on each of its sides and pulling it straight out. If you don’t pull it straight out, you may damage the paper sensor. (Note that the diagrams below show the rear of the printer without the Automatic Roll Feed installed.) Removing the rear path gives access to the inside of the printer from the rear. Pull out paper that may be stuck inside or which is accessible from the rear. Replace the rear path and make sure it fits securely. 7. T u r n o n t h e p r i n t e r . If there is a degradation in print quality after you have cleared the paper jam, clean and align the printheads. Refer to “How Do I Align Printheads?” on page 20. Rear path QRG130.fm Page 25 Wednesday, February 11, 2004 3:28 PM
HP Designjet 130/130nr Printer - Quick Reference Guide 26 EnglishThe Problem is a Roll of Paper is Jammed This section is only relevant if your printer has the Automatic Roll Feed installed. 1. Turn off the printer. 2. Check in all places where the roll could be trapped: Remove the front paper tray. This will allow you to see inside the printer through a slot in the front. Release and remove any trapped paper that is accessible. Lift the top cover, being careful not to damage or disturb any of the tubes or other internal parts of the printer. If there is any paper trapped in the wheels inside the printer, release and remove the paper. Remove the rear path by pressing the buttons on each of its sides and pulling it straight out. If you dont pull it straight out, you may damage the paper sensor. If there is any paper trapped in the rollers inside the printer, release and remove the paper. 3. Once the paper jam has been cleared, replace any parts of the printer (paper tray, top cover, rear path) that you have removed/opened, making sure they fit securely. 4. Turn on the printer. 5. Before reloading the paper roll, you must trim the leading edge of the roll such that this edge is perfectly straight and at right-angles to the sides of the roll. If there is a degradation in print quality after you have cleared the paper jam, clean and align the printheads. Refer to “How Do I Align Printheads?” on page 20. QRG130.fm Page 26 Wednesday, February 11, 2004 3:28 PM
HP Designjet 130/130nr Printer - Quick Reference Guide 27 English The Problem is there is a Printhead Failure If a printhead fails or needs attention, the corresponding printhead icon on the front panel will flash. Make sure the printhead is correctly seated. If this is not the problem, the most likely cause of failure is that the printhead contacts need to be cleaned. You will need the following cleaning materials: Clean, soft, lint-free material that will not come apart or leave fibres when damp (a coffee filter, for example) Distilled or filtered water Paper towels Make sure the printer is powered on, then do the following: 1. Open the front hinged flap at the right of the printer. 2. Open the second (back) part of the flap and lift it back fully. The print carriage will move to the left and then back to the right. Wait for it to stop. When the carriage has stopped moving, unplug the power cable from the printer. 3. Pull the printhead cover up and towards you, so that the hook at the front unlatches itself, and then push the whole cover back so that the printheads are exposed. 4. Remove the failed printhead by lifting the small handle at the top front and using it to pull the printhead vertically up and out of the printer. ...continued on next page... QRG130.fm Page 27 Wednesday, February 11, 2004 3:28 PM
HP Designjet 130/130nr Printer - Quick Reference Guide 28 EnglishThe Problem is there is a Printhead Failure (continued) ...continued from previous page... 5. Ensure that no tape is covering the printhead contacts. 6. Gently wipe the printhead contacts with a clean, soft, lint-free cloth. 7. If the printhead contacts are still dirty.... ...slightly moisten the cloth with distilled water and continue wiping the contacts until they are clean. 8. Place the printhead on a paper towel and leave it to dry for at least five minutes. 9. While the printhead is drying, clean the contacts inside the carriage is the same way. 10.When both the printhead and the contacts inside the carriage are dry, re- insert the printhead by lowering it into place and return the small handle to its lower position. Press down firmly and evenly on both the front and the back of the printhead to make sure it is correctly seated. ...continued on next page... QRG130.fm Page 28 Wednesday, February 11, 2004 3:28 PM