HP Color LaserJet CP6015de User Manual

							11 Manage and maintain the product
●Information pages
●
HP Easy Printer Care
●
Embedded Web server
●
Use HP Web Jetadmin software
●
Security features
●
Set the real-time clock
●
Manage supplies
●
Replace supplies
●
Clean the product
●
Upgrade the firmware
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							Information pages
Information pages provide details about the product and its current configuration. Use the following
procedure to print the information pages.
1. Press  Menu.
2. Press the down arrow 
 to highlight INFORMATION, and then press the checkmark button .
3. Press the down arrow 
 to highlight the required information, and then press the checkmark button
 to print.
For more information about the available information pages, see 
Information menu on page 18 .
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							HP Easy Printer Care
Open the HP Easy Printer Care software
Use one of the following methods to open the HP Easy Printer Care software:
● On the Start
 menu, select Programs , select Hewlett-Packard , select HP Easy Printer Care , and
then click  Start HP Easy Printer Care .
● In the Windows system tray (in the lower-right co
rner of the desktop), double-click the HP Easy
Printer Care icon.
● Double-click the desktop icon.
HP Easy Printer Care software sections
HP Easy Printer Care software can provide informat
ion about multiple HP products that are on your
network as well as any products that are directly connected to your  computer. Some of the items that
are in the following table might not be available for every product.
The Help button ( ?) in the upper-right corner of each page provides more detailed information about the
options on that page.
SectionOptions
Device List  tab
When you open the software, this is the
first page that appears.
NOTE: To return to this page from any
tab, click  My HP Printers in the left side
of the window.● Devices
 list: Shows the products that you can select.
NOTE: The product information appears either  in list form or as icons,
depending on the setting for the  View as option.
● The information on this tab includes current alerts for the product.
● If you click a product in the list, the HP Easy Printer Care opens the
Overview
 tab for that product.
Compatible PrintersProvides a list of all the HP products that support HP Easy Printer Care software.
Find Other Printers  window
Add more products to the
My HP Printers  listClick the Find Other Printers  link in the Devices list to open the Find Other
Printers  window. The Find Other Printers  window provides a utility that detects
other network printers so that you can add them to the  My HP Printers list and then
monitor those products from your computer.
Overview  tab
Contains basic status information for the
device ●
Device Status
 section: This section shows product-identification information
and the product status. It indicates produ ct-alert conditions, such as an empty
print cartridge. After you correct a problem with the product, click the refresh
button 
 in the upper-right corner of the window to update the status.
● Supplies Status
 section: Shows detailed supp lies status, such as the
percentage of toner remaining in the print cartridge and the status of the paper
that is loaded in each tray.
● Supplies Details
 link: Opens the supplies stat us page to view more detailed
information about product supplies, ordering information, and recycling
information.
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							SectionOptions
Support tab
Provides links to support information● Device Status
 section: This section shows  product-identification information
and the product status. It indicates product-alert conditions, such as an empty
print cartridge. After you correct a probl em with the product, click the refresh
button 
 in the upper-right corner of the window to update the status.
● Device Management
 section: Provides links to information about HP Easy
Printer Care, to advanced product settings, and to product usage reports.
● Troubleshooting and Help
: Provides links to tools that you can use to resolve
problems, to online product support information, and to online HP experts.
Settings  tab
Configure product settings, adjust print-
quality settings, and find information
about specific product features
NOTE: This tab is not available for
some products.● About
: Provides general information about this tab.
● General
: Provides information about the product, such as the model number,
serial number, and the settings for date and time, if they are available.
● Information Pages
: Provides links to print the information pages that are
available for the product.
● Capabilities
: Provides information about prod uct features, such as duplexing,
the available memory, and the available printing personalities. Click  Change
to adjust the settings.
● Print Quality
: Provides information about print-quality settings. Click
Change  to adjust the settings.
● Trays / Paper
: Provides information about the trays and how they are
configured. Click  Change to adjust the settings.
● Restore Defaults
: Provides a way to restore the product settings to the factory
defaults. Click  Restore to restore the settings to the defaults.
HP Proactive Support
NOTE:This item is available from the
Overview  and Support  tabs.When enabled, HP Proactive S upport routinely scans your printing system to identify
potential problems. Click the  more info link to configure how frequently the scans
occur. This page also provides information about available updates for product
software, firmware, and HP printer drivers. You can accept or decline each
recommended update.
Supplies Ordering  button
Click the  Supplies Ordering  button on
any tab to open the  Supplies Ordering
window, which provides access to online
supplies ordering.
NOTE: This item is available from the
Overview  and Support  tabs.●Ordering list: Shows the supplies that 
you can order for each product. To order
a certain item, click the  Order check box for that item in the supplies list. You
can sort the list by product, or by the supplies that need to be ordered the
soonest. The list contains supplies inform ation for every product that is in the
My HP Printers  list.
● Shop Online for Supplies
 button: Opens the HP SureSupply Web site in a
new browser window. If you have checked the  Order check box for any items,
the information about those items can be transferred to the Web site, where
you will receive information on options  for purchasing your selected supplies.
● Print Shopping List
 button: Prints the information for the supplies that have
the  Order check box selected.
Alert Settings  link
NOTE: This item is available from the
Overview  and Support  tabs.Click Alert Settings  to open the Alert Settings windo w, in which you can configure
alerts for each product.
● Alerting is on or off: Activates or deactivates the alerts feature.
● Printer Alerts
: Select the option to receive alerts  for critical errors only, or for
any error.
● Job Alerts
: For products that support it, you can receive alerts for specific print
jobs.
Color Access Control Use this feature to permit or restrict color printing.
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							SectionOptions
NOTE:This item is available only for
HP color products that support Color
Access Control.
NOTE: This item is available from the
Overview  and Support  tabs.
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							Embedded Web server
Use the embedded Web server to view product status, configure product network settings, and to
manage printing functions from your computer instead of from the product control panel. The following
are examples of what you can do using the embedded Web server:
NOTE:When the product is directly connected to a co mputer, use the HP Easy Printer Care to view
the product status instead of the embedded Web server.
● View product status information.
● Determine the remainin
g life for all supplies and order new ones.
● View and change tray configurations.
● View and change the product control-panel menu configuration.
● View and print internal pages.
● Receive notification of pr
oduct and supplies events.
● View and change network configuration.
To use the embedded Web server, you must have Micros oft Internet Explorer 5.01 or later or Netscape
6.2 or later for Windows, Mac OS, and Linux (Netscap e only). Netscape Navigator 4.7 is required for
HP-UX 10 and HP-UX 11. The embedded Web server  works when the product is connected to an IP-
based network. The embedded Web server does no t support IPX-based product connections. You do
not have to have Internet access to open and use the embedded Web server.
When the product is connected to the network, th e embedded Web server is automatically available.
NOTE:For complete information about using the embedded Web server, see the  Embedded Web
Server User Guide , which is on the CD that  came with the product.
Open the embedded Web server by using a network connection
1.In a supported Web browser on your computer, type  the product IP address or host name in the
address/URL field. To find the IP address or host name, print a configuration page. See 
Information
pages on page 138 .
NOTE: After you open the URL, you can bookmark it so that you can return to it quickly in the
future.
2. The embedded Web server has the following tabs that contain settings and information about the
product:
● Information tab
● Settings
 tab
● Networking
 tab
See 
Embedded Web server sections on page 143  for more information about each tab.
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							Embedded Web server sections
Tab or sectionOptions
Information tab
Provides product, status, and
configuration information● Device Status: Shows the product status and shows the life remaining of
HP supplies, with 0% indicating that a s
upply is empty. The page also shows the type
and size of print paper set for each tr ay. To change the default settings, click  Change
Settings .
● Configuration Page
: Shows the information found on the configuration page.
● Supplies Status: Shows the life remaining of HP supplies, with 0 percent indicating
that a supply is empty. This page also provides supplies part numbers. To order new
supplies, click 
Shop for Supplies  in the Other Links  area on the left side of the
window.
● Event log
: Shows a list of all product events and errors.
● Usage page
: Shows a summary of the number of pages the product has printed,
grouped by size and type.
● Diagnostics page
: Allows you to name the product, show the company name,
assign an asset number to the product, and name the primary contact who manages
the product. An HP-authorized support person might ask for this information.
● Device Information
: Shows the product network name, address, and model
information. To customize these entries, click  Device Information on the Settings
tab.
● Control Panel
: Shows messages from the control panel, such as  Ready or Sleep
mode on .
● Print
: Allows you to send print-ready jobs to the product.
Settings  tab
Provides the ability to configure the
product from your computer ●
Configure Device
: Allows you to configure pr oduct default settings. This page
contains the traditional menus f ound on the control-panel display.
● E-mail Server
: Network only. Used in conjunction with the  Alerts page to set up e-
mail alerts.
● Alerts
: Network only. Allows you to set up to receive e-mail alerts for various product
and supplies events.
● AutoSend: Allows you to configure the product to send automated e-mails regarding
product configuration and supplies to specific e-mail addresses.
● Security
: Allows you to set a password that must be entered to gain access to the
Settings  and Networking  tabs. Enable and disable certain features of the
embedded Web server.
● Edit Other Links
: Allows you to add or customize a link to another Web site. This
link is displayed in the  Other Links area on all embedded Web server pages.
● Device Information
: Allows you to name the product and assign an asset number
to it. Enter the name and e-mail address for the primary contact who will receive
information about the product.
● Language
: Allows you to determine the language in which to display the embedded
Web server information.
● Date & Time
: Allows time synchronization  with a network time server.
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							Tab or sectionOptions
●Wake Time
: Allows you to set or edit a wake  time for the product to become ready.
● Restrict Color
: Allows you to permit or restrict color printing. You can specify
permissions for indivi dual users or for jobs that are sent from specific software
programs.
NOTE: The Settings  tab can be password-protected. If this product is on a network,
always consult with the system administrator before changing settings on this tab.
Networking  tab
Provides the ability to change
network settings from your
computerNetwork administrators can use this tab to co ntrol network-related settings for the product
when it is connected to an IP-based network. This tab does not appear if the product is
directly connected to a computer, or if the  product is connected to a network using anything
other than an HP Jetdirect print server.
NOTE: The Networking  tab can be password-protected.
Other links
Contains links that connect you to
the Internet ●
HP Instant Support™
: Connects you to the HP Web site to help you find solutions
to product problems.
● Shop for Supplies: Connects to the HP SureSupply Web site, where you will receive
information on options for purchasing original HP supplies, such as print cartridges
and paper.
● Product Support: Connects to the support site for the product, from which you can
search for help regarding various topics.
● Show Me How
: Connects to information that demonstrates specific tasks for the
product.
NOTE: You must have Internet access in order  to use any of these links. If you use a
dial-up connection and did not connect when  you first opened the embedded Web server,
you must connect before you can  visit these Web sites. Connecting might require that you
close the embedded Web server and reopen it.
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							Use HP Web Jetadmin software
HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and
troubleshooting network-conn ected peripherals. The intuitive brow ser interface simplifies cross-platform
management of a wide range of devices, including  HP and non-HP devices. Management is proactive,
allowing network administrators the ability to resolve issues be fore users are affected. Download this
free, enhanced-management software at 
www.hp.com/go/webjetadmin_software . 
To obtain plug-ins to HP Web Jetadmin, click  plug-ins, and then click the download link that is next to
the name of the plug-in that you want. The HP Web Jetadmin software can automatically notify you
when new plug-ins are available. On the  Product Update page, follow the direct ions to automatically
connect to the HP Web site.
If installed on a host server, HP Web Jetadmin is  available to any client through a supported Web
browser, such as Microsoft Internet Explorer 6.0 for Windows or Netscape Navigator 7.1 for Linux.
Browse to the HP Web Jetadmin host.
NOTE: Browsers must be Java-enabled. Browsing from an Apple PC is not supported.
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							Security features
This section explains important security features that are available for the product:
●
Secure the embedded Web server
●
Secure Disk Erase
●
Lock the control-panel menus
Secure the embedded Web server
Assign a password for access to the embedded Web se rver so that unauthorized users cannot change
the product settings.
1. Open the embedded Web server. See 
Embedded Web server on page 142.
2. Click the  Settings tab.
3. On the left side of the window, click  Security.
4. Type the password next to  New Password, and type it again next to  Verify Password.
5. Click  Apply . Make note of the password and store it in a safe place.
Secure Disk Erase
To protect deleted data from unauthorized access on  the product hard drive, use the Secure Disk Erase
feature in the HP Web Jetadmin software. This fe ature can securely erase print jobs from the hard
drive.
Secure Disk Erase offers the following levels of disk security:
● Non-Secure Fast Erase
. This is a simple file-table erase fu nction. Access to the file is removed,
but actual data is retained on the disk until it is  overwritten by subsequent data-storage operations.
This is the fastest mode. Non-Secure Fast Erase is the default erase mode.
● Secure Fast Erase
. Access to the file is removed, and the da ta is overwritten with a fixed identical
character pattern. This is slower than Non-Secure Fast Erase, but all data is overwritten. Secure
Fast Erase meets the U.S. Department of Defense 5220-22.M requir ements for the clearing of disk
media.
● Secure Sanitizing Erase
. This level is similar to the Secure  Fast Erase mode. In addition, data is
repetitively overwritten by using an algorithm that prevents any  residual data persistence. This
mode will impact performance.  Secure Sanitizing Erase meets  the U.S. Department of Defense
5220-22.M requirements for the sanitization of disk media.
Data affected
Data affected (covered) by the Secure Disk Eras e feature includes temporary files that are created
during the print process, stored jobs, proof and hold jobs, disk-based fonts,  disk-based macros (forms),
address books, and HP and third-party applications.
NOTE: Stored jobs will be securely  overwritten only when they have been deleted through the
RETRIEVE JOB  menu on the product after the appropriate erase mode has been set.
This feature will not impact data  that is stored on flash-based product non-vol atile RAM (NVRAM) that
is used to store default settings, page counts, and si milar data. This feature does not affect data that is
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