GE Vivid E9 User Manual

 GE Logiq E9/Vivid E9 Training Manual 
© 2016 Conquest Imaging 54 
Electromagnetic Interference 
Electromagnetic Interference (EMI) between wireless electronic 
transmitting devices and medical equipment can cause degradation 
of the ultrasound image. The system is in compliance with existing 
EMI/EMC requirements. However, the use of this system in proximity 
of an electromagnetic field can cause degradation of the ultrasound 
image at times. Review the environment in which the system is being 
used, to...

 GE Logiq E9/Vivid E9 Training Manual 
© 2016 Conquest Imaging 55 
 Low humidity (hot and dry conditions) 
 Improper grounding 
 Unshielded cables 
 Poor connections 
Use the following precautions in order to reduce ESD: 
 Wrist straps 
 Antistatic mats 
 Antistatic spray on carpets or linoleum 
Before handling a board or you can touch a grounded surface such as 
the power supply housing to discharge any built-up charge. 
Fire Safety 
The following general fire safety practices are relevant for...

 GE Logiq E9/Vivid E9 Training Manual 
© 2016 Conquest Imaging 56 
Module 7 Troubleshooting 
This module covers common troubleshooting tools and procedures 
for the E9 systems. 
Normal Power On/Boot Sequence 
The following describes the normal power on/boot sequence for the 
E9 systems  
The system has two power switches: 
 
 The Circuit Breaker Switch is located on the back of the system 
next to the power cord plug-in. This allows to the system power 
supply to power up but does not turn on the system...

 GE Logiq E9/Vivid E9 Training Manual 
© 2016 Conquest Imaging 57 
Turn System ON 
Switch ON the Mains power circuit breaker at the rear of the unit. The 
control panel ON/OFF button should become amber. You should also 
hear a “click” sound from the relays in the AC Power supply and the 
unit is ready to boot. The ON/OFFbutton will remain amber. 
Press once on the ON/OFF button on the Operator Panel to boot the 
unit. The ON/OFF button turns green when it is pressed. 
During a normal boot sequence, you...

 GE Logiq E9/Vivid E9 Training Manual 
© 2016 Conquest Imaging 58 
Troubleshooting Log/Image Capture 
If the system should malfunction you can capture logs by pressing the 
Alt+D keys simultaneously. This Alt+D function should respond even 
in the event of a system lock-up. 
This will collect a screen capture of the monitor, system presets and 
several log files in a date and time stamped “.zip” file. 
Depending on the system the Alt+D function collects a screen capture 
of the image monitor,...

 GE Logiq E9/Vivid E9 Training Manual 
© 2016 Conquest Imaging 59 
Trouble Shooting Network Issues 
The network tools include Wireshark which is a “network sniffer” that 
displays network traffic between the ultrasound system and other 
devices. It is useful for debugging connectivity issues. Its output can 
be saved to a file. 
 To display the Wireshark interface press Alt-N: 
 
 In the Capture/Interfaces window press the Options button that 
corresponds to the IP address. 
 
 Uncheck Capture packets...

 GE Logiq E9/Vivid E9 Training Manual 
© 2016 Conquest Imaging 60 
 
 Press Apply. Once Wireshark displays DICOM traffic, you can 
select an individual line and expand the DICOM tree in the lower 
frame to view DICOM-specific data. 
 
 Capture Restart clears the current traffic display, in preparation 
for the next DICOM exchange. 
 Entries with “Reject” or “Abort” indicate issues. 
 To save the network traffic currently displayed, stop the capture 
and press File / Save As. In the pop-up, select a...

 GE Logiq E9/Vivid E9 Training Manual 
© 2016 Conquest Imaging 61 
 
This saves the D=COM traffic in a file with suffix “.pcap”, which can be 
analyzed by Wireshark or a similar network sniffer. 
Trouble Shooting Operator Panel Issues 
This section covers common operator panel issues. 
No Audio 
Check volume settings in the application and also in Windows. 
Use headphones, (the type that you use on a personal CD player or a 
laptop) to test the audio output directly from the back of the BEP. 
 If no...

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board. 
 Always measure the speakers’ impedance; it should measure 
approximately 7 ohms. If speakers are bad, it is possible that the 
amplifier on the Upper OP Assembly might be defective, too. 
No Video on LCD Display 
 If the video is too dim, has dimmed areas or there is no video at 
all, replace the HV LCD inverter. 
 Check the cabling within the system. 
 If the HV LCD inverter is burnt, there is a possibility that the 
Digital...

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© 2016 Conquest Imaging 63 
board. 
 If only one probe fails to be recognized, replace the probe.