Ford F 250 Instruction Manual
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Voice Command [tune [to]] FM 2 [tune [to]] (FM ___ | ___ [FM]) [tune [to]] FM preset ___ * FM ___ HD ___ [tune [to]] FM 2 preset ___ * HD ___ [tune [to]] preset ___ Tune help * If equipped. Sirius Satellite Radio Voice Commands (If equipped) To listen to Sirius satellite radio, press the voice button and, after the tone, say: Voice Commands Sirius When you are listening to Sirius satellite radio, you can press the voice button, and say any of the commands in the following table. Voice Commands tune [to] SAT [tune [to]] SAT 1 [tune [to]] SAT 2 [tune [to]] SAT 3 [tune [to]] preset ___ [tune [to]] SAT 1 preset ___ Voice Commands [tune [to]] SAT 2 preset ___ [tune [to]] SAT 3 preset ___ tune [to] [Sirius] Help You can say the channel number (0- 233) to listen to that Sirius station. [tune [to]] Sirius [channel] ___ CD Voice Commands If you are listening to a CD, press the voice button, and then say any of the commands in the following table. If you are not listening to a CD, press the voice button and, after the tone, say: Voice Command (disc | CD [player]) play You can then say any of the following commands. pause play [play] next track [play] previous track [play | change to] track [number] ___ repeat (track | song) [on] repeat folder [on] repeat off (shuffle | random | mix) [on | (tracks | songs) [on]] 478 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)E142599 E142599
Voice Command (shuffle | random | mix) (CD [player] | disc) [on] (shuffle | random | mix) folder [on] shuffle off SYNC™ TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below. Use the website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.Phone issues Possible solution(s) Possible cause(s) Issue Review your phone's manualabout audio adjustments. The audio control settings on your phone may be affecting SYNC perform- ance. There is excessive back- ground noise during a phone call. Try turning off the device,resetting the device, removing the device's battery, then trying again. This may be a possible phone malfunction. During a call, I can hear the other person but theycannot hear me. Go to the website to reviewyour phone's compatibility. This is a phone-dependent feature. SYNC is not able to down- load my phonebook. Try turning off the device, resetting the device orremoving the device's battery, then trying again. Try pushing your phonebook contacts to SYNC by usingthe Add Contacts feature. This may be a possible phone malfunction. Use the SYNCmyphone feature available on the website. Try pushing your phonebook contacts to SYNC by usingthe Add Contacts feature. This may be a limitation on your phone's capability. The system says Phonebook Downloaded but the phonebook in SYNC is empty or missing contacts. 479 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
Phone issues Possible solution(s) Possible cause(s) Issue If the missing contacts are stored on your SIM card, try moving them to the device memory. Remove any pictures or special ring tones associ- ated with the missing contact. Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. Go to the website to review your phone's compatibility. This is a phone-dependent feature. I am having trouble connecting my phone to SYNC. Try turning off the device, resetting the device orremoving the device's battery, then trying again. Try deleting your device from SYNC, deleting SYNC from your device and trying again. Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone. This may be a possible phone malfunction. Update your device's firm-ware. 480 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
Phone issues Possible solution(s) Possible cause(s) Issue Turn off the Auto phone-book download setting. Go to the website to review your phone's compatibility. This is a phone-dependent feature. Text messaging is not working on SYNC. Try turning off the device, resetting the device orremoving the device's battery, then trying again. This may be a possible phone malfunction. USB and media issues Possible solution(s) Possible cause(s) Issue Try turning off the device,resetting the device, removing the device's battery, then trying again. This may be a possible device malfunction. I am having trouble connecting my device. Make sure you are using the manufacturer's cable. Make sure you insert the USB cable correctly into the device and the USB port. Make sure that the device does not have an auto- install program or active security settings. Make sure you are not leaving the device in your vehicle during very hot or cold temperatures. This is a device limitation. SYNC does not recognize my device when I turn on the car. Review the device compatib-ility chart on the SYNC website to confirm your phone supports the Bluetooth audio streaming function. This is a phone-dependent feature. Bluetooth audio does not stream. 481 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
USB and media issues Possible solution(s) Possible cause(s) Issue Make sure you correctly connect the device to SYNC, and that you have pressed play on your device. The device is not connected. Make sure that all songdetails are populated. Your music files may not contain the correct artist, song title, album or genre information. SYNC does not recognize music that is on my device. The file may be corrupted. Some devices require you tochange the USB settings from mass storage to MTP class. The song may have copy- right protection, which does not allow it to play. Voice command issues Possible solution(s) Possible cause(s) Issue Review the phone voice commands and the media voice commands at the beginning of their respective sections. You may be using the wrong voice commands. SYNC does not understand what I am saying. After pressing the voice icon, wait until after the tonesounds and Listening appears before saying a command. Any command spoken before this does not register with the system. You may be speaking too soon or at the wrong time. Review the media voice commands at the beginning of the media section. You may be using the wrong voice commands. SYNC does not understand the name of a song or artist. 482 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
Voice command issues Possible solution(s) Possible cause(s) Issue Say the song or artist exactly as listed. If you say "Play Artist Prince", the system does not play music by Prince and the Revolution or Prince and the NewPower Generation. You may be saying the name differently than the way you saved it. Make sure you are saying thecomplete title, such as "California remix featuring Jennifer Nettles". If the song titles are in all CAPS, you have to spell them. LOLA requires you to say "L-O-L-A". The system may not be reading the name the same way you are saying it. Do not use special charac- ters in the title. The system does not recognize them. Review the Phone voice commands at the beginning of the phone section. You may be using the wrong voice commands. SYNC does not understand or is calling the wrong contact when I want to make a call. Make sure you are saying the contacts exactly as they are listed. For example, if you save a contact as JoeWilson, say "Call Joe Wilson". Using the SYNC phone menu, open the phonebook and scroll to the name SYNC is having trouble understanding. SYNC will read the name to you, giving you some idea of the pronunciation SYNC is expecting. You may be saying the name differently than the way you saved it. 483 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
Voice command issues Possible solution(s) Possible cause(s) Issue The system works better if you list full names, such as "Joe Wilson" rather than "Joe". The system may not be reading the name the same way you are saying it. Do not use special charac-ters, such as 123 or ICE, as the system does not recog- nize them. Contacts in your phonebook may be very short and similar, or they may contain special characters. If a contact is in CAPS, youhave to spell it. JAKE requires you to say "Call J- A-K-E". Your phonebook contacts may be in CAPS. AppLink issues Possible solution(s) Possible cause(s) Issue Ensure you have a compat- ible smartphone; an Android with OS 2.3 or higher or aniPhone 3GS or newer with iOS 5.0 or higher. Addition- ally, ensure your phone is An AppLink capable phone is not connected to SYNC. AppLink Mobile Applica- tions: When I select "Find New Apps," SYNC does not find any applications. paired and connected to SYNC in order to find AppLink-capable apps on your device. iPhone users must also connect to SYNC's USB port with an Apple USB cable. Ensure you have down- loaded and installed the latest version of the app from your phone's app store. Ensure the app is running on your phone. Some apps AppLink-enabled apps are not installed and running on your mobile device. My phone is connected, but I still cannot find any apps. require you to register or 484 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
AppLink issues Possible solution(s) Possible cause(s) Issue login on the app on the phone before using them with AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. Closing and restarting apps may help SYNC find the application if you cannot discover it inside the vehicle. On an Android device, if apps have an "Exit' or 'Quit' Sometime apps do not properly close and re-open their connection to SYNC, over ignition cycles, for example. My phone is connected, my app(s) are running, but I still cannot find any apps. option, select that then restart the app. If the app does not have that option, you can also manually "Force Close" the app by going to the phone's settings menu, selecting 'Apps.' then finding the particular app and choosing 'Force stop.' Don't forget to restart the app afterwards, then select "Find New Apps" on SYNC. On an iPhone with iOS7+, to force close an app, doubletab the home button then swipe up on the app to close it. Tab the home button again, then select the app again to restart it. After a few seconds, the app should then appear in SYNC'sMobile App's Menu. Reset the Bluetooth on your phone by turning it off and then turning Bluetooth back on. If you are in your vehicle, SYNC should be able to automatically re-connect to your phone if you press the "Phone" button. There is a Bluetooth bug on some order versions of theAndroid operating systemthat may cause apps that were found on your previous vehicle drive to not be found again if you have not turned off Bluetooth. My Android phone is connected, my app(s) are running, I restarted them,but I still cannot find any apps. 485 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
AppLink issues Possible solution(s) Possible cause(s) Issue Unplug the USB cable fromthe phone, wait a moment, and plug the USB cable back in to the phone. After a few seconds, the app should appear in SYNC's Mobile Apps Menu. If not, "Force Close" the application and restart it. The USB connection to SYNC may need to be reset. My iPhone phone is connected, my app is running, I restarted the app but I still cannot find it on SYNC. Try increasing the Bluetoothvolume of the device by using the device's volume control buttons which are most often found on the side of the device. The bluetooth volume on the phone may be low. I have an Android phone. I found and started my media app on SYNC, but there is no sound or the sound is very low. Force close or uninstall the apps you do not want SYNC to find. If the app has a "Ford SYNC" setting, disable that setting in the app's settings menu on the phone. Some Android devices have a limited number of bluetooth ports apps can use to connect. If you have more AppLink apps on your phone than the number ofavailable Bluetooth ports, you will not see all of your apps listed in SYNC's mobile apps menu. I can only see some of the AppLink apps running on my phone listed in SYNC'sMobile Apps Menu. SYNC System Reset The SYNC system in your vehicle has System Reset feature that can be performed if the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset,press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for thereset to complete. After a few minutes has passed you can resume using the SYNC system. 486 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Getting to Know Your System The SYNC 3 system allows you to interact with a variety of features using the touchscreen and voice commands. By integrating with your Bluetooth-enabled phone, the touchscreen provides easy interaction with audio, multimedia, climate control, navigation, and your phone's SYNC 3 compatible apps. Using the Touchscreen To operate the touchscreen, you can simply touch the item or option that you want to select. The button changes color when you select it. The SYNC 3 layout allows you to quickly select the feature you wish to use. 487 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)E205444