Ford F 250 Instruction Manual
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USB PORT (If Equipped) WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See your SYNC information. MEDIA HUB (If Equipped) You can locate the media hub inside the center console or on the instrument panel. See your SYNC information. 448 Super Duty (TFE) Canada/United States of America, enUSA, First Printing Audio SystemE205592 E211463
GENERAL INFORMATION SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist and applications, such as Spotify and Glympse, via SYNC AppLink. * • Access phonebook contacts and music using voice commands. • Stream music from your connected phone. • Text message. • Use the advanced voice recognition system. • Charge your USB device (if your device supports this). * These features are not available in all markets and may require activation. Available AppLink enabled apps vary by market. Make sure that you review your device's manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-9:00pm EST. 449 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)E198355
Sunday, 10:30am-7:30pm EST. In the United States, call 1-800-392-3673. In Canada, call 1-800-565-3673. Times are subject to change due to holidays. SYNC Owner Account Why do I need a SYNC owner account? • Essential for keeping up with the latest software downloads available for SYNC. • Access to customer support for any questions you may have. Driving Restrictions For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mi (5 km). Safety Information WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. When using SYNC: • Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device's manual for further information. • Do not attempt to service or repair the system. See an authorized dealer. Privacy Information When a cellular phone is connected to SYNC, the system creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cellular phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. The cellular profile, media device index, and development log will remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or the vehicle, we recommend you perform a Master Reset to erase all stored information. 450 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
System data cannot be accessed without special equipment and access to the vehicle's SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the section on 911 Assist. See SYNC™ Applications and Services (page 465). USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is around you. Initiating a Voice Session Press the voice button. A list of available voice commands appears in the display. Global Voice Commands These voice commands are always available. You can say them at any time. Global voice commands This command ends the voice session. You can also cancel a session by holding the voice button for two or more seconds. (cancel | exit) This command provides you with hints, examples and instructions. help This command restarts the voice session from the initial starting point. (main menu | start again) You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit. Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. • Before giving a voice command, wait for the system announcement to finish, followed by a single tone. Any command spoken before this does not register with the system. • Speak naturally, without long pauses between words. • You can interrupt the system at any time while it is speaking by pressing the voice button. You can cancel a voice session by pressing and holding the voice button. 451 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)E142599
System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction. You can customize the voice recognition system to provide more or less instruction and feedback. The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. Adjusting the Interaction Level Press the voice button. When prompted, say: Action and Description Voice Command voice settings Then either of the following: Provides more detailed interaction and guidance. (Recommended for first time users.) interaction mode novice Provides less audible interaction and guid- ance. interaction mode advanced Confirmation Prompts Confirmation prompts are short questions the system asks when it is not sure of your request or when there is more than one possible response to your request. To adjust this setting press the voice button, when prompted say: Action and Description Voice Command voice settings Then either of the following: Make a best guess from the command; you may still occasionally be asked to confirm settings. confirmation prompts off Clarify your voice command with a short question. confirmation prompts on Phone Confirmation Using phone confirmations the system asks you to verify before placing any calls. 452 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)E142599
To adjust this setting press the voice button, when prompted say: Action and Description Voice Command voice settings Then any of the following: When enabled, this feature will prompt you to confirm any voice initiated call command prior to the call being placed. phone confirmation on The system will make a best guess; you may still occasionally be asked to confirm settings. phone confirmation off Changing the Voice Settings In addition to using voice commands to change the voice settings, you can also use the menu in the audio display. To change the voice settings press the Menu button then select: Menu Item SYNC-Settings Voice settings Note: Depending on the current climate control settings, the fan speed may automatically go down while issuing voice commands or while making and receiving phone calls via SYNC to reduce the amount of background noise in the vehicle. The fan speed will automatically return to normal operation once the voice session ends. Fan speed can also be adjusted normally during a voice session, simply press fan buttons (or turn fan knob) to increase or decrease fan speed to desired setting. To disable this automatic fan speed reduction feature during voice sessions, press and hold the climate control AC and Recirculated air buttons simultaneously, release and then increase fan speed within 2 seconds. To re-enable this feature, repeat the above sequence. USING SYNC™ WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone's functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • Ending a call. • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID. 453 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features. To check your phone's compatibility, see your phone's manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. Pairing a Phone for the First Time Wirelessly pairing your phone with SYNC allows you to make and receive hands-free calls. Note: SYNC can support downloading up to approximately 4000 entries per Bluetooth-enabled cellular phone. Note: Make sure to switch on the ignition and the radio. Shift the transmission into park (P) for automatic transmission or first gear for manual transmission. Using the Audio System Note: To scroll through the menus, press the up and down arrows on your audio system. 1. Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary. 2. Press the PHONE button. When the audio display indicates there is no paired phone, select the option to add. 3. When a message to begin pairing appears in the audio display, search for SYNC on your phone to start the pairing process. 4. When prompted on your cell phone ’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. Your phone is now paired and the display indicates that the pairing was successful. If you are prompted to enter a PIN on your device, enter the PIN displayed on the screen. The display indicates when the pairing is successful. Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook. Using Voice Commands Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary. Press the voice and when prompted say: Action and Descrip- tion Voice Command Follow the instruc- tions on the audio display. (pair ([Bluetooth] device | phone | Bluetooth audio) | add phone) You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (what's | what is) appears you say; what's or what is. The commands that have [ ] around the word means that the word is optional. 454 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)E142599
Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook. Pairing Subsequent Phones Note: Make sure to switch on the ignition and the radio. Shift the transmission into park (P) for automatic transmission or first gear for manual transmission. Note: To scroll through the menus, press the up and down arrows on your audio system. 1. Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary. 2. Press the PHONE button. 3. Select the option for Bluetooth Devices. 4. Press the OK button. 5. Select the option to add. This starts the pairing process. 6. When a message to begin pairing appears in the audio display, search for SYNC on your device. 7. When prompted on your cell phone ’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. Your phone is now paired and the display indicates that the pairing was successful. If you are prompted to enter a PIN on your device, enter the PIN displayed on the screen. The display indicates when the pairing is successful. SYNC may prompt you with more cell phone options. Your cell phone may also prompt you to give SYNC permission to access information. For more information on your cell phone ’s capability, see your cell phone ’s manual and visit the website. Phone Voice Commands Press the voice button. When prompted, say any of the following: Voice Command (phone | Blackberry | iPhone) Then say any of the following: call (___) call ___ at home call ___ ((in|at) [the] office | at work) call ___ on (cell | mobile) call ___ on other 1 dial [[a] number] 2 ([go to] privacy | transfer to phone | privacy on) 2 (hold call [on] | place call on hold) 2 join (calls | call) 2 mute call [on] 2 (mute call off | un-mute call) (turn ringer on | silent mode off) (turn ringer off | silent mode [on]) 455 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)E142599
Voice Command 3 [text] (messages | message) help ___ is a dynamic listing that should be the name of a contact in your phonebook. For example you could say "Call Home". 1 See Dial table below. 2 These commands are only valid while in a phone call. 3 See the text message table below. Dial Commands Press the voice button and when prompted say any of the following commands: Voice Commands 411 (four-one-one), 911 (nine-one-one) 700 (seven hundred)800 (eight hundred) 900 (nine hundred) Clear (deletes all entered digits) Delete (deletes last set of digits entered) Number Plus Pound (#) Star (*) Note: To exit dial mode, press and hold the phone button or press any button on the audio system. To access text messages say: Voice Command [text] (messages | message) Then say any of the following: (listen to | read) ([text] message) forward (text | [text] message) reply to (text | [text] message) call [sender] Phonebook Hints To hear how the SYNC system speaks a name browse phonebook, select a contact and press: Menu Item Hear it Changing Devices Using Voice Commands Using SYNC, you can easily access multiple phones, ipods, or USB devices. to switch devices say: 456 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)
Voice Command You can state the name of the desired device, such as“My iPhone ”,“My Galaxy ” or “My iPod ”. SYNC may ask you to confirm the type of device (Phone, USB, or Bluetooth Audio). (connect | device) ___ Making Calls Press the voice button. When prompted, say: Voice Command call [[a] name] SYNC prompts you to say the numbers that you wish to dial. After you say the numbers, the system confirms it. You can then say: dial [[a] number] When the system has stated the number, you say any of the following: Voice Command This initiates the call. (dial | send) This erases the spoken digits. (delete | correct) To end the call, press the end call button on the steering wheel or select the end call option in the audio display. Receiving Calls Accepting calls When receiving a call, you can answer the call by pressing the accept call button on the steering wheel or use the screen. To use the screen to accept a call select: Menu Item Accept Rejecting Calls When receiving a call, you can reject the call by pressing the reject call button on the steering wheel or use the screen. To use the screen to reject a call select: Menu Item Reject Ignore the call by doing nothing. Phone Options during an Active Call During an active call, you have more menu features that become available, such as putting a call on hold or joining calls. To access this menu, choose one of the options available at the bottom of the audio display or select More to choose from the following options: 457 Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)E142599