Ford E 150 Manual
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When using SYNC: •Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. •Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device’s manual for further information. •Do not attempt to service or repair the system. See your authorized dealer. For your safety, some SYNC functions are speed-dependent. Their use is limited to when your vehicle is traveling at speeds under 3 mph (5 km/h). Make sure that you review your device’s manual before using it with SYNC. Privacy Information When a cellular phone is connected to SYNC, the system creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cell phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. The cellular profile, media device index, and development log remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or the vehicle, we recommend you perform a Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911 Assist, Vehicle Health Report, and Traffic, Directions and Information. 300SYNC® 2014 Econoline(eco) Owners Guide gf, 1st Printing, November 2012 USA(fus)
USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. Initiating a Voice Session Push the voice icon; a tone sounds and Listening appears in the display. Say any of the following: Say: If you want to: “Phone” Make calls. “USB” Access the device connected to your USB port. “Bluetooth Audio” Stream audio from your phone. “Line in” Access the device connected to the auxiliary input jack. “Cancel” Cancel the requested action. “SYNC” Return to the main menu. “Voice settings” Adjust the level of voice interaction and feedback. “Vehicle Health Report” Run a vehicle health report. * “Services” Access the SYNC Services portal.* “Mobile apps” Access mobile applications.* “Help” Hear a list of voice commands available in the current mode. *If equipped, U.S. only. SYNC®301 2014 Econoline(eco) Owners Guide gf, 1st Printing, November 2012 USA(fus)
System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). You can customize the voice recognition system to provide more or less instruction and feedback. The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. Adjusting the Interaction Level Push the voice icon; when prompted, say “Voice settings”, then any of the following: When you say: The system: “Interaction mode standard” Provides more detailed interaction and guidance. “Interaction mode advanced” Provides less audible interaction and more tone prompts. The system defaults to the standard interaction mode. Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request. (For example, the system may ask “Phone, is that correct?”) If turned off, the system simply makes a best guess as to what you requested and you may still occasionally be asked to confirm settings. “Confirmation prompts on” “Confirmation prompts off” The system creates candidate lists when it has the same confidence level of several options based on your voice command. When turned on, you may be prompted with as many as four possibilities for clarification. For example, “Say 1 after the tone to call John Doe at home. Say 2 after the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane Doe at home.” Or, “Say 1 after the tone to play John Doe, Say 2 after the tone to play Johnny Doe.” “Phone candidate lists on” “Phone candidate lists off” “Media candidate lists on” “Media candidate lists off” 302SYNC® 2014 Econoline(eco) Owners Guide gf, 1st Printing, November 2012 USA(fus)
Helpful Hints •Make sure the interior of the vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. •After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command. Any command spoken prior to this does not register with the system. •Speak naturally, without long pauses between words. •At any time you can interrupt the system while it is speaking by pressing the voice icon. USING SYNC WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone’s functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions: •Answering an incoming call •Ending a call •Using privacy mode •Dialing a number •Redialing •Call waiting notification •Caller ID. Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features. To check your phone’s compatibility, see your phone’s user manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. Pairing a Phone for the First Time Note:SYNC can support downloading up to approximately 1000 entries per Bluetooth-enabled cellular phone. Note:Make sure the vehicle ignition and radio are turned on and the transmission is in positionP. Note:To scroll through the menus, press the up and down arrows on your audio system. SYNC®303 2014 Econoline(eco) Owners Guide gf, 1st Printing, November 2012 USA(fus)
Wirelessly pairing your phone with SYNC allows you to make and receive hands-free calls. 1. Press the phone button; when the display indicates no phone is paired, pressOK. 2. WhenFind SYNCappears in the display, pressOK. 3. Put your phone into Bluetooth discovery mode. See your phone’s user guide if necessary. 4. When prompted on your phone’s display, enter the six-digit PIN provided by SYNC in the radio display. 5. The display indicates when the pairing is successful. Depending on your phone’s capability and your market, the system may prompt you with questions such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up), downloading your phone book, etc. Pairing Subsequent Phones Note:To scroll through the menus, press the up and down arrows on your audio system. Note:Make sure the vehicle ignition and radio are turned on and that the transmission is in positionP. 1. Press the phone button and scroll until System Settings is selected. 2. Press OK and scroll until Bluetooth Devices is selected and press OK. 3. Scroll until Add Bluetooth Device is selected and press OK. 4. When Find SYNC appears in the display, press OK. 5. Put your phone into Bluetooth discovery mode. See your phone’s user guide if necessary. 6. When prompted on your phone’s display, enter the six-digit PIN provided by SYNC in the radio display. The display indicates when the pairing is successful. 7. The system then prompts with questions such as if you would like to set the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up), download your phone book, etc. 304SYNC® 2014 Econoline(eco) Owners Guide gf, 1st Printing, November 2012 USA(fus)
Phone Voice Commands Press the voice icon and say “Phone”. Say any of the following: “PHONE” “Call ”1,2 “Call on mobile OR cell”1,2 “Call on other”1,2 “Phone book at home”2 “Phone book on mobile OR cell”2 “Call history outgoing”2 “Phone book on Other”2 “Call history missed”2 “Menu”2,3 “Join” “Call at home”1,2 “Call at work” OR “Call in office”1,2 “Dial”1,4 “Phone book ”2 “Phone book at work” OR “Phone book at office”2 “Call history incoming”2 “Connections”2 “Go to privacy” “Hold” 1These commands do not require you to say “Phone” first.2These commands are not available until phone information is completely downloaded using Bluetooth. 3See “MENU” table below.4See “DIAL” table below. “MENU” “(Phone) connections”* “(Phone) settings (message) notification off”* “(Phone) settings (message) notification on”* “(Phone) settings (set) phone ringer”* SYNC®305 2014 Econoline(eco) Owners Guide gf, 1st Printing, November 2012 USA(fus)
“MENU” “(Phone) settings (set) ringer 1”* “(Phone) settings (set) ringer 2”* “(Phone) settings (set) ringer 3”* “(Phone) settings (set) ringer off”* “Battery” “Phone name” “Signal” “Text message inbox” *Words in ( ) are optional and do not have to be spoken for the system to understand the command. Phone book commands:When you ask SYNC® to access a phone book name, number, etc., the requested information appears in the display to view. Press the phone button and say “Call” to call the contact. “DIAL” “411” (four-one-one), “911” (nine-one-one) “700 (seven hundred)” (seven hundred) “800 (eight hundred)” (eight hundred) “900 (nine hundred)” (nine hundred) “#” (pound) “ 0–9” “Asterisk” (*) “Clear” (deletes all entered digits) “Delete” (deletes one digit) “Plus” “Star” Note:To exit dial mode, press and hold the phone button or press MENU to go to the PHONE menu. 306SYNC® 2014 Econoline(eco) Owners Guide gf, 1st Printing, November 2012 USA(fus)
Making Calls Press the voice icon and when prompted say: 1. Say “Call ” or “Dial”, then the desired number. 2. When the system confirms the number, say “Dial” again to initiate the call. To erase the last spoken digit, say “Delete” or press the left arrow button. To erase all spoken digits, say “Clear” or press and hold the left arrow button. To end the call, press and hold the phone button. Receiving Calls When receiving a call, you can: •Answer the call by pressing the phone button. •Reject the call by pressing and holding the phone button. •Ignore the call by doing nothing. Phone Options during an Active Call During an active call, you have additional menu features which become available such as putting a call on hold, joining calls, etc. Use the arrow buttons to scroll through the menu options. To access: 1. Press MENU during an active call. 2. When Active Call Menu is selected, press OK. 3. Scroll to cycle through the following options: When you select: You can: Mute Call?Mute the call. PrivacySwitch a call from an active hands-free environment to your cellular phone for a more private conversation. Press OK when Privacy on/off appears. (The display indicates In Privacy and the system transfers your call.) Call HoldPut an active call on hold. Press OK when Place Call on Hold? appears. To answer another call at this time, press the phone button. SYNC®307 2014 Econoline(eco) Owners Guide gf, 1st Printing, November 2012 USA(fus)
When you select: You can: Join CallsJoin two separate calls. 1. Press the phone button. 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll until Join Calls appears and press OK. Press OK again when Join Calls?appears. Note:SYNC supports a maximum of three callers on a multiparty/conference call. Enter TonesEnter “tones” such as numbers for passwords. Scroll until the desired number appears in the display, then press OK; a tone sounds as confirmation. Repeat as necessary. PhonebookAccess your phonebook contacts. 1. Press OK to select, then scroll through your phonebook contacts. 2. Press OK again when the desired selection appears in the display. 3. Press the phone button. Call HistoryAccess your call history log. 1. Press OK to select, then scroll through your call history options (incoming, outgoing or missed). 2. Press OK when the desired selection appears in the display. 3. Press the phone button to call the selection. ReturnExit the current menu. 308SYNC® 2014 Econoline(eco) Owners Guide gf, 1st Printing, November 2012 USA(fus)
Accessing Features through the Phone Menu SYNC’s phone menu allows you to redial a number, access your call history and phone book and send text messages as well as access phone and system settings. You can also access advanced features, such as 911 Assist, Vehicle Health Report and SYNC Services. 1. Press the phone button to enter the Phone Menu. 2. Scroll to cycle through: When you select: You can: Phone RedialRedial the last number called (if available). Press OK to select, then press OK again to confirm. Call History 1Allows you to access any previously dialed, received or missed calls while your phone has been connected to the system. 1. Press OK to select. 2. Scroll to select from Call History Incoming, Call History Outgoing or Call History Missed. Press OK make your selection. 3. Press OK or the phone button to call the desired selection. Note:The system attempts to automatically re-download your phone book and call history each time your phone connects to SYNC (if the auto download feature is on and your Bluetooth-enabled cellular phone supports this feature). Phonebook 1,2Allows you to access your downloaded phonebook. 1. Press OK to confirm and enter. If your phonebook has fewer than 255 listings, they appear alphabetically in flat file mode. If there are more, they are organized into alphabetical categories. 2. Scroll until the desired contact appears, then press OK. 3. Press OK or the phone button. SYNC®309 2014 Econoline(eco) Owners Guide gf, 1st Printing, November 2012 USA(fus)