Epson Xp 214 Manual
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• Windows 7:Click andselect Devices andPrinters .Right-click yourproduct name,selectSee whats printing ,and select yourproduct nameagain, ifnecessary. Right-clickthestalled printjob, click Cancel ,and click Yes. • Windows Vista:Click andselect Control Panel.Click Printer underHardware andSound , right-click yourproduct name,andselect Open.Right clickthestalled printjob,click Cancel ,and click Yes. • Windows XP:Click Start andselect Printers andFaxes .(Or open theControl Panel,select Printers andOther Hardware ,if necessary, andselect Printers andFaxes .)Right-click your product name,selectOpen,right-click thestalled printjob,click Cancel ,and click Yes. Parent topic:Solving Problems PrintingfromaComputer Related tasks Running aProduct Check Product IconDoes NotAppear inWindows Taskbar If you donot see your product iconinthe Windows taskbar,firsttryrestarting yourcomputer. Ifthat does not work, trythis solution: 1. Do one ofthe following: • Windows 8:Navigate tothe Start screen, right-click thescreen andselect Allapps .Select Control Panel>Hardware andSound >Devices andPrinters . • Windows 7:Click andselect Devices andPrinters . • Windows Vista:Click ,select Control Panel,and click Printer underHardware andSound . • Windows XP:Click Start andselect Printers andFaxes .(Or open theControl Panel,select Printers andOther Hardware ,if necessary, andPrinters andFaxes .) 2. Right-click yourproduct name,selectPrinting Preferences ,and select yourproduct nameagainif necessary. 3. Click theMaintenance tab. 4. Click theExtended Settingsbutton. 5. Click theMonitoring Preferences button. 6. Click theRegister theshortcut icontothe taskbar checkbox. 7. Click OKtoclose theopen program windows. Parent topic:Solving Problems PrintingfromaComputer 151
Error AfterCartridge Replacement If you seeanerror lightorerror message afteryoureplace anink cartridge, followthesesteps: 1. Make suretheprint head isin the inkcartridge replacement position.(Theinkcartridge holdershould be beneath thecutout inthe product case,allowing accesstothe cartridges.) Note: Ifthe print head isnot inthe inkcartridge replacement position,followtheinstructions on replacing anink cartridge inthis manual tomove it. 2. Remove andreinsert theinkcartridge youreplaced, makingsuretopush itall the way intoitsslot. 3. Complete theinkcartridge installation steps. Parent topic:Solving Problems PrintingfromaComputer Related topics Replacing InkCartridges Printing isSlow If printing becomes slow,trythese solutions: • Make sureyoursystem meetstherequirements foryour operating system.Ifyou areprinting ahigh- resolution image,youmay need more thantheminimum requirements. Ifnecessary, increaseyour systems memory. • Ifyou areusing Windows 7,close theDevices andPrinters windowbeforeyouprint. • Clear space onyour hard drive orrun adefragmentation utilitytofree upexisting space. • Close anyprograms youarenotusing whenyouprint. • Ifyour product isconnected toaUSB hub,connect itdirectly toyour computer instead. • Ifprinting becomes slowerafterprinting continuously foralong time, theproduct mayhave automatically sloweddowntoprotect theprint mechanism fromoverheating orbecoming damaged. Let theproduct restwith thepower onfor 30minutes, thentryprinting again. For thefastest printing, selectthefollowing settingsinyour product software: • Make surethepaper typesetting matches thetype ofpaper youloaded. • Turn onany high speed settings inyour product software. • Select alower printquality setting. 152
• Windows :Click theMaintenance tab,select Extended Settings,and select thefollowing settings: • High Speed Copies • Always spoolRAWdatatype • Page Rendering Mode • Print asBitmap Parent topic:Solving Problems PrintingfromaComputer Related references Paper orMedia TypeSettings Windows SystemRequirements Mac System Requirements Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Solving PageLayout andContent Problems Check thesesections ifyou have problems withthelayout orcontent ofyour printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect MarginsonPrintout Border Appears onBorderless Prints Incorrect Characters Print Incorrect ImageSizeorPosition Slanted Printout Parent topic:Solving Problems Inverted Image If your printed imageisinverted unexpectedly, trythese solutions: • Turn offany mirror orinversion settingsinyour printing application. • Turn offthe Mirror Image,Flip horizontally ,or Reverse pageorientation settingsinyour printer software. (Thisoption hasdifferent names,depending onyour operating systemversion.) 153
Parent topic:Solving PageLayout andContent Problems Related tasks Selecting PrintLayout Options -Windows Selecting BasicPrintSettings -Mac OSX Too Many Copies Print Make surethattheCopies settinginyour printing program orprinter software isnot setformultiple copies. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting PrintLayout Options -Windows Selecting BasicPrintSettings -Mac OSX Blank Pages Print If blank pages printunexpectedly, trythese solutions: • Make sureyouselected thecorrect papersizesettings inyour printing program andprinter software. • Ifa blank pageexists inadocument youareprinting andyouwant toskip printing it,select theSkip Blank Pagesetting inyour printer software. • Run aprint head nozzle checktosee ifany ofthe nozzles areclogged. Thenclean theprint head, if necessary. • Make sureyourproduct isselected asthe printer inyour printing program. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Selecting PrintingPreferences -Mac OSX Incorrect MarginsonPrintout If your printed pagehasincorrect margins,trythese solutions: • Make sureyouselected thecorrect papersizesettings inyour printing program andprinter software. • Make sureyouselected thecorrect margins foryour paper sizeinyour printing program. • Make sureyourpaper ispositioned correctlyforfeeding intotheprinter. 154
You canusethepreview optioninyour printer software tocheck yourmargins beforeyouprint. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Related topics Loading Paper Border Appears onBorderless Prints If you seeaborder onborderless prints,trythese solutions: • Make sureyouareprinting onacompatible borderlesspapertypeandsize. Note: Donot select acustom papersizeforborderless prints. • Windows :Make sureyouselected theBorderless settinginyour printer software. • Mac OSX:Make sureyouselected theBorderless checkboxorapaper sizewithaBorderless option inyour printer software. • Adjust theExpansion settingtoadjust theamount ofimage expansion onthe edges ofborderless prints. • Make suretheimage sizeandthepaper sizearesetcorrectly; ifthe image issmall, theenlargement may notbeenough tocover thepaper. Parent topic:Solving PageLayout andContent Problems Related references Borderless PaperTypeCompatibility Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Selecting PrintLayout Options -Mac OSX Incorrect Characters Print If incorrect characters appearinyour prints, trythese solutions beforereprinting: • Make sureanycables aresecurely connected atboth ends. 155
• In Windows, deleteallprint jobsfrom theWindows Spooler: • Windows 8:Navigate tothe Start screen, right-click thescreen, andselect Allapps .Select Control Panel>Hardware andSound >Devices andPrinters .Right-click yourproduct name, select Seewhats printing ,and select yourproduct nameagain, ifnecessary. Right-clickthe stalled printjob,click Cancel ,and click Yes. • Windows 7:Click andselect Devices andPrinters .Right-click yourproduct name,selectSee whats printing ,and select yourproduct nameagain, ifnecessary. Right-clickthestalled printjob, click Cancel ,and click Yes. • Windows Vista:Click andselect Control Panel.Click Printer underHardware andSound , right-click yourproduct name,andselect Open.Right clickthestalled printjob,click Cancel ,and click Yes. • Windows XP:Click Start andselect Printers andFaxes .(Or open theControl Panel,select Printers andOther Hardware ifnecessary, andselect Printers andFaxes .)Right-click your product name,selectOpen,right-click thestalled printjob,click Cancel ,and click Yes. • Make sureyourproduct isselected asthe printer inyour printing program. • Ifyour product isconnected toaUSB hub,connect itdirectly toyour computer instead. Parent topic:Solving PageLayout andContent Problems Incorrect ImageSizeorPosition If your printed imageisthe wrong sizeorinthe wrong position, trythese solutions: • Make sureyouselected thecorrect papersizeandlayout settings inyour printing program andprinter software. • Make sureyourpaper ispositioned correctlyforfeeding intotheprinter. You canusethepreview optioninyour printer software tocheck yourmargins beforeyouprint. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Selecting PrintLayout Options -Windows Selecting PrintLayout Options -Mac OSX Related topics Loading Paper 156
Slanted Printout If your printouts areslanted, trythese solutions: • Slide theedge guide against theedge ofthe paper. • Select ahigher printquality setting inyour printer software. • Align theprint head. • Make suretheproduct isnot printing whiletiltedoratan angle. Parent topic:Solving PageLayout andContent Problems Related concepts Print Head Alignment Related tasks Selecting Advanced PrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Solving PrintQuality Problems Check thesesections ifyour printouts haveproblems withprint quality, butyour image looksfineonyour computer screen. White orDark Lines inPrintout Blurry orSmeared Printout Faint Printout orPrintout HasGaps Grainy Printout Incorrect Colors Parent topic:Solving Problems Related topics Solving Scanned ImageQuality Problems White orDark Lines inPrintout If you notice whiteordark lines inyour prints (alsocalled banding), trythese solutions beforeyoureprint: • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Make surethepaper typesetting matches thetype ofpaper youloaded. • Make sureyouloaded theprintable sideofthe paper correctly foryour product. 157
• Turn offany high speed settings inyour product software. • Align theprint head. • You may need toreplace theinkcartridges. Parent topic:Solving PrintQuality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Paper orMedia TypeSettings Related tasks Selecting Advanced PrintSettings -Windows Selecting PrintingPreferences -Mac OSX Blurry orSmeared Printout If your printouts areblurry orsmeared, trythese solutions: • Make sureyourpaper isnot damp, curled, old,orloaded incorrectly inyour product. • Use asupport sheetwithspecial paper,orload special paperonesheet atatime. • Make sureyourpaper meets thespecifications foryour product. • Use Epson papers toensure propersaturation andabsorption ofgenuine Epsoninks. • Make surethepaper typesetting inyour product software matches thetype ofpaper youloaded. • Remove eachsheet fromtheoutput trayasitis printed. • Avoid handling printouts onglossy paperrightafter printing toallow theinktoset. • Turn offany high speed settings inyour product software. • Ifyou print onboth sides ofasheet ofpaper, smudges mayappear onthe reverse sideofheavily saturated ordark images. Ifone side ofasheet willcontain alighter image ortext, print thatside first. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Align theprint head. • Clean thepaper path. 158
Note: Yourproduct willnot operate properly whiletiltedatan angle. Placeiton aflat, stable surface that extends beyondthebase ofthe product inall directions. Parent topic:Solving PrintQuality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EpsonPapers Paper Specifications Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Selecting Advanced PrintSettings -Windows Selecting PrintingPreferences -Mac OSX Cleaning thePaper Path Related topics Loading Paper Faint Printout orPrintout HasGaps If your printouts arefaint orhave gaps, trythese solutions: • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • The inkcartridges maybeold orlow onink, and youmay need toreplace them. • Make surethepaper typesetting matches thetype ofpaper youloaded. • Make sureyourpaper isnot damp, curled, old,orloaded incorrectly inyour product. • Align theprint head. • Clean thepaper path. Parent topic:Solving PrintQuality Problems Related concepts Print Head Cleaning Print Head Alignment 159
Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Cleaning thePaper Path Related topics Loading Paper Replacing InkCartridges Grainy Printout If your printouts aregrainy, trythese solutions: • Make sureyouloaded theprintable sideofthe paper correctly foryour product. • Select ahigher printquality setting andturn offany high speed settings inyour product software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Align theprint head. • You may need toincrease theimage resolution orprint asmaller size;seeyour software documentation. Parent topic:Solving PrintQuality Problems Related concepts Print Head Alignment Related tasks Selecting Advanced PrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Selecting PrintingPreferences -Mac OSX Incorrect Colors If your printouts haveincorrect colors,trythese solutions: • Make suretheBlack/Grayscale orGrayscale settingisnot selected inyour printer software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • The inkcartridges maybeold orlow onink, and youmay need toreplace them. 160